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Location: Alberta Government Home > Automobile Insurance Home > Reform Overview

Overview of Reforms

Changes to Alberta's auto insurance system will see good drivers paying premiums comparable to other western provinces, new drivers and inexperienced drivers paying significantly less than they did under the old system, and people with minor injuries treated according to a pre-approved, direct-bill process that aims to get them better as soon as possible.

Motorists with traffic violations and at-fault accidents will continue to pay premiums that reflect their driving practices, ensuring that drivers are personally responsible for the premiums they pay.

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Premiums

  • Good, experienced drivers are in the competitive market, paying premiums that are comparable to other western provinces. They represent approximately 80 per cent of the Alberta market.
  • The other 20 per cent of drivers have premiums regulated by the premium rate grid. These are new and less experienced drivers, and drivers with poor driving records. These consumers may use the grid rate calculator, on the Automobile Insurance Rate Board website, to help determine their premium.
  • More than 95 per cent of Alberta motorists – that is, all drivers except those with driving-related criminal code convictions – received a minimum five per cent reduction in compulsory insurance premiums effective October 1, 2004.  Premiums for good, experienced Alberta drivers for mandatory auto insurance have been reduced by a total of 18 per cent since the reforms were introduced.  The latest reduction of three per cent (effective November 2006) was the result of the second review of compulsory premiums by the Automobile Insurance Rate Board.  Premiums will remain competitive in the future.
  • The premium grid sets maximum premiums for compulsory auto insurance — personal liability and property damage, or PL/PD, and Section B no-fault accident benefits
  • The premium grid starts at an entry level that is significantly lower than previous market rates for less-experienced drivers, and sets discounts for drivers with clean records and surcharges for drivers with at-fault claims and traffic violations.
  • Each claim-free year lowers premiums by moving drivers down the grid until after 10 years they reach the 50 per cent discount.
  • Drivers on the grid with more than 10 years of clean driving pay a maximum premium that is 50 per cent less than the entry-level rate.
  • After 15 years of experience, one at-fault claim would not push the driver's premium above the lowest price of the grid.
  • Rates for occasional drivers with less than 8 years of experience are capped at 25% of the grid rate they would pay if they were the primary driver. There is no charge for an occasional driver with 8 or more years of experience.
  • Both grid premiums and maximum market premiums were initially set by government, then by the Automobile Insurance Rate Board (AIRB), which includes government and consumer representation.
  • Insurance companies are required to file their optional coverage rates with the government, so that these rates can be monitored to protect consumers.
  • A three-level process was established to resolve consumer concerns with their premiums:
    • consumer attempts resolution with insurance company;
    • impasse taken to insurance ombudsman for recommendations;
    • continued impasse taken to a new independent body, which can send the dispute to arbitration.
  • More information about premiums and consumer dispute resolution.

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Transition to the new system

  • The more than 95 per cent of Albertans who did not have traffic-related criminal code convictions either saw their premium reduced by five per cent on the unexpired portion of their premium, or reduced to the new grid rate, effective Oct. 1, 2004. Premiums for good, experienced Alberta drivers for mandatory auto insurance have been reduced by a total of 18 per cent since the reforms were introduced.  The latest reduction of three per cent (effective November 2006) was the result of the second review of compulsory premiums by the Automobile Insurance Rate Board.  Premiums will remain competitive in the future.
  • Insurance companies are required by the Government to compare a driver's premium under their current rating program to a driver's premium on the grid, and charge you the lesser of the two premiums. In most cases, a driver's premium under their insurer's rating program is less than on the premium grid.
  • The all-comers rule, Fair Practices Regulation, and the grid ensure consumers have access to insurance.
  • People that suffer minor injuries in collisions have access to a new diagnostic and treatment system that will provide faster and more effective services, and reduce their out-of-pocket expenses because health care providers will bill insurers directly.
  • Consumers who believe their premium was incorrectly calculated can appeal to a consumer dispute resolution process to have their complaint addressed.
  • The Automobile Insurance Rate Board was established to set rates charged through the new grid and monitor rates charged for optional coverage.
  • More information about the transition to the new system

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Premium Freeze

  • Premiums for both mandatory and optional coverage were frozen from October 30, 2003 to September 30, 2005.
  • Drivers at fault in collisions or who are convicted for driving offences saw their premiums increase despite the freeze when their policy was up for renewal.
  • Drivers whose circumstances improved during the freeze, such as from increased experience or time passed since a traffic offence, saw decreases when their policy was up for renewal.
  • More information about premiums.

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Treatment and Injury Management

  • A process for diagnosing and treating sprains, strains and minor whiplash was developed through consultations with the medical community.
  • Treatments during the first 12 weeks for these injuries are pre-authorized, helping ensure people injured in collisions get the treatment they need as soon as possible without out-of-pocket expenses.
  • Pre-approved treatment services include medical, chiropractic, physical, massage, and psychological therapy.
  • Early, effective treatment of sprains, strains and minor whiplash is key to getting people quickly back to health. The diagnostic and treatment process is focused on the patient's quick return to normal health and activities.
  • Even after receiving treatment under the process, injured people continue to have access to their Section B coverage if necessary for continued recovery.
  • More information about the diagnostic and treatment process

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Compensation

  • Injured victims continue to be able to recover economic costs — such as income replacement, business and farm income replacement, medical costs, home care costs, personal care costs, and all other actual out-of-pocket costs — from wrongdoers, and continue to have full access to the court system.
  • Persons with serious injuries continue to have full access to claims for pain and suffering compensation.
  • Persons with injuries classed as minor have access to general damages for pain and suffering up to $4,000. They are still able to recover damages for lost income, future income, medical and rehabilitation costs, and any other out-of-pocket expenses from the wrongdoer.
  • The definition of what constitutes a minor injury was developed in consultation with organizations representing injured people, consumers, health care providers (physicians, specialists, chiropractors, occupational therapists, physical therapists, massage therapists, psychologists), insurers and lawyers.
  • The definition is based on the best available scientific literature on diagnosis and treatment, including Canadian and international sources.
  • More information about injury compensation

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Coverage

Vehicle owners must continue to carry minimum $200,000 third-party liability coverage.

  • Drivers can select third-party liability coverage of $200,000, $500,000, $1,000,000, or $2,000,000.
  • This coverage protects the vehicle owner and driver for property damage and bodily injuries for which they are legally responsible.

Vehicle owners continue to carry Section B (Accident Benefits) coverage which provides benefits regardless of fault to occupants of a vehicle who are injured in a collision.

  • Section B benefits available for medical and rehabilitation services to injured parties increased from $10,000 to $50,000. Coverage also includes:
    • total disability benefits, and
    • death, funeral and grief counselling benefits.
  • As well, treatments for specific services are pre-approved up to maximum amounts. If further treatment is necessary once the maximum value has been reached, your insurer can ask for a medical assessment.
  • Victims of collisions caused by another driver will continue to be able to seek further compensation from the wrongdoer. Optional coverage remains available for motorists who wish to supplement their basic insurance with collision, comprehensive, or other coverage.
  • More information about coverage

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Consumer Protection

  • In the case of disputes over whether an injury should be considered minor, an independent certified examiner agreed to by the disputing parties — or, if necessary, randomly selected by the Superintendent of Insurance — provide non-binding recommendations based on the nature of the injury, the treatment followed, the progress toward recovery under those treatments, and the impact of the injury on normal activities of daily living.
  • Binding decisions can be pursued through the courts.
  • More information about consumer dispute resolution.

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Other Initiatives

  • Standing Policy Committee recommended that a special MLA committee be struck to ensure a smooth transition. This panel will report back to the Minister of Finance in September 2006 on the reforms and whether any changes are required.
  • Another recommendation being made by SPC would allow public insurers from other provinces to sell auto insurance in Alberta under the same rules that regulate private sector insurers.

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