Financial Consumer Agency of Canada - Agence de la consommation en matière financière du Canada

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 For Consumers

 Resource Centre: Credit/Debit Cards


Consumer Use of Debit Cards

For information about ...
  • Protecting Yourself Against Debit Card Fraud
  • Canadian Code of Practice for Consumer Debit Card Services
... please visit Industry Canada's web site to view "Consumer Use of Debit Cards and PINs".

If you have difficulty finding out about your institution's complaint handling process or if you believe your financial institution has not lived up to the Canadian Code of Practice for Consumer Debit Card Services, please call our Consumer Contact Centre.

Canadian Code of Practice for Consumer Debit Card Services
Industry and consumer practices and responsibilities to help protect consumers in their use of debit card services in Canada.


Interac Association
The organization responsible for Interac® Shared Cash Dispensing at automated banking machines and Interac Direct Payment, Canada's national debit service. Provides information and statistics on debit card use. Visit: www.interac.org
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FCAC/ACFC Toll-free 1.866.461.FCAC (3222) Protecting Consumers / Informing Canadians
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Last Modified: 2005-06-06
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