The federal government has taken steps to improve
Canadians' access to basic financial services, regardless
of a person's income or place of residence. For
example, financial institutions are required by
law to open accounts and cash federal government
cheques for any individual that meets basic requirements.
The government also has agreements with the major
banks to ensure that low-cost accounts are available.
Use the resources below to learn more.
Know
Your Rights Cashing federal government
cheques
Do you receive federal government cheques? Banks
are obligated to cash them, free of charge, if
you meet certain conditions.
Financial Consumer Agency of Canada
Know
Your Rights Branch closures
When closing a retail branch, financial institutions must provide customers with adequate notice. In certain situations, community consultation may be required.
Financial Consumer Agency of Canada
Know
Your Rights Opening a bank Account
Planning to open a bank account? Be aware of what
financial institutions are obligated to provide
you.
Financial Consumer Agency of Canada
Banks
and low-cost accounts
The major banks have committed to offering a basic low-cost account among their different account options.
Financial Consumer Agency of Canada
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