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Consumer Beat

Holiday safety tips

The holiday season isn't only a time of happiness and fun in Ontario. Safety and smart-spending experts at the province's Ministry of Consumer and Commercial Relations say it is the time of year with the highest incidence of careless accidents and financial mishaps. Whether your holiday plans include a trip to a northern ski chalet or a couple of quiet evenings at home by the fire, remembering these tips can help make your season safer.

  • Emergency kits should be stocked up. Snow season means fun, but it's also the time of year when it is most important for your home and car emergency kits to be complete. For information on stocking your kit call the ministry's General Inquiry Unit. The telephone number is given at the end of the article.
  • Fireplaces should be cleaned every year. Any fuel-burning system that is not operating properly can become a source of deadly carbon monoxide gas. In the case of a fireplace, if the damper is closed before the fire is completely extinguished or the chimney is blocked by creosote, carbon monoxide can enter the house. It can cause headaches, nausea, dizziness and in severe cases, even death.
  • A smoke screen, smoke detectors and a Class A fire extinguisher should all be on hand near a fireplace. Also, a window near the fireplace should be left slightly ajar to make sure the fire gets enough air to burn well. And never burn anything but dry kindling, seasoned wood—hard wood is best—and newspaper. Christmas wrapping paper and cardboard boxes create a lot of creosote when burned, which can easily result in a chimney fire.
  • Only use Christmas lights and decorations that meet Canadian safety standards. They will carry the seal of approval of a standards organization. Test your lights before you string them each year, discarding worn strands and replacing burnt-out bulbs.
  • Before making donations check charities by asking questions about who benefits and what percentage of the proceeds go to the charity. Legitimate charitable organizations will be glad to answer your questions in writing.
  • Be especially cautious if you're approached over the telephone or at your door by someone who wants a donation on the spot or who says you've won a prize. Telemarketing and door-to-door fraud cost consumers millions of dollars each year. If you suspect a scam, hang up or show them the door. Don't let anyone into your house unless you've made an appointment in advance and they can show you identification. And whether it's a charitable donation or a purchase, don't give out your credit card number over the telephone unless you know the company's reputation and have placed the call yourself.


For information on emergency kits, many other topics of consumer interest or to report unethical behavior in the marketplace call the Ministry of Consumer and Commercial Relations' General Inquiry Unit at (416) 326-8555 in Toronto or at toll free 1 (800) 268-1142. Special electronic equipment for the hard of hearing and people with speech difficulties is available by pressing (416) 326-8566. Or visit the ministry Web site at www.cbs.gov.on.ca



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