8660 - Northern Telephone Limited - Rapports et lettres sur les indicateurs de la qualité du service

Documents du Conseil

2006-08-09 - NorthernTel, Limited Partnership
Description:  Retail Quality of Service Indicators - 2nd Quarter 2006
Document: 652286.xls - 66KO

2006-04-19 - NorthernTel, Limited Partnership
Description:  Quality of Service Indicators - First Quarter 2006
Document:  614619.xls - 62KO

2006-01-31 - NorthernTel, Limited Partnership
Description: 4th Quarter 2005 QSI Report
Document: 587386.xls - 98KO

2005-10-24 - NorthwernTel, Limited Partnership
Description: Attached please find NorthernTel, Limited Partnership’s (NorthernTel) Third Quarter Quality of Service Indicators Report
Document: 051024.zip - 86KO

2005-08-15 - NorthernTel, Limited Partnership
Description: 2nd Quarter 2005 QSI Report
Document: 050815.xls - 95KO

2005-06-07 - Northern Telephone Limited
Description: March and 1st Quarter 2005 QSI Reports
Document: 050607.xls - 93KO

2005-02-15 - NorthernTel, Limited Partnership
Description: December and 3rd Quarter 2004 QSI Reports
Document: 050215.zip - 23KO

2005-01-18 - NorthernTel, Limited Partnership
Description: October and November 2004 QSI Reports
Document: 050118.zip - 26KO

2004-12-06 - NorthernTel, Limited Partnership
Description: Further to your letter of 8 November 2004, NorthernTel, Limited Partnership is pleased to advise the Canadian Radio-television and Telecommunications Commission that the Company will be in a position to report the following Quality of Service Indicators
Document: 041206.doc - 162KO

2004-10-25 - NorthernTel, Limited Partnership
Description: September and 3rd Quarter 2004 QSI Report
Document: 041025.xls - 96KO (revisé)

2004-08-23 - NorthernTel, Limited Partnership
Descrion: July 2004 QSI Report
Document: 040823.xls - 93KO

2004-08-05 - NorthernTel, Limited Partnership
Description: June 2004 and 2nd Quarter QSI Report
Document: 040805.xls - 93KO

2004-08-05 - NorthernTel, Limited Partnership
Description: May 2004 QSI Report
Document: 040805.zip - 22KO

2004-05-20 - NorthernTel, Limited Partnership
Description: April 2004 QSI Report
Document: 040520.zip - 22KO

2004-04-26 - NorthernTel, Limited Partnership
Description: March and 1st Quarter 2004 QSI Report
Document: 040426.xls - 92KO

2004-03-24 - NorthernTel, Limited Partnership
Description: Amendment to NorthernTel's December 2003 & 4th Quarters QSI Report
Document: 040324.xls - 95KO

2004-03-03 - NorthernTel, Limited Partnership
Description: January QSI Report
Document: 040303.xls - 91KO (Revisé)

2004-01-26 - NorthernTel, Limited Partnership
Description: December 2003 & 4th Quarter QSI Report
Document: 040126.xls - 95KO

2003-12-19 - NorthernTel Limited Partnership
Description: November 2003 QSI Report
Document: 031219.xls - 94KO

2003-11-18 - NorthernTel Limited Partnership
Descriptin: October 2003 QSI Report
Document: 031118.xls - 94KO

2003-10-28 - NorthernTel Limited Partnership
Description: 3rd Quater QSI Reports
Document: 031028.zip - 26KO

2003-09-02 - NorthernTel Limited Partnership
Description: May and June 2003 Exception and Action reports
Document: 030902.doc - 23KO

2003-08-14 - NorthernTel Limited Partnership
Description: June 2003 and 2nd Quarter QSI Report
Document: 030814.zip - 37KO

2003-06-27 - NorthernTel Limited Partnership
Description: May 2003 QSI Report
Document: 030627_1.zip - 24KO

2003-06-27 - NorthernTel Limited Partnership
Description: April 2003 QSI Report
Document: 030627.zip - 24KO

2003-06-20 - NorthernTel Limited Partnership
Description: NorthernTel, Limited Partnership (“NorthernTel”) is in receipt of your letter dated 20 May 2003 in which the Commission is asking for an update to matters relating to the Quality of Service Indicators 4.1, 4.2, 4.3 and 5.1B5.
Document: 030620.doc - 166KO

2003-06-06 - NorthernTel Limited Partnership
Description: Attached please find NorthernTel's response to the Commission's letter of 20 May 2003 regarding Quality of Service Indicators.
Document: 030606.doc - 163KO

2003-04-16 - NorthernTel Limited Partnership
Description: March 2003 and 1st Quater QSI Reports
Document: 030416_1.zip - 23KO

2003-04-16 - NorthernTel Limited Partnership
Description: February 2003 QSI Report
Document: 030416.zip - 23KO

2003-02-21 - NorthernTel Limited Partnership ("Northern")
Description: January 2003 QSI Report
Document: 030221.zip - 25KO

2003-02-14 - NorthernTel Limited Partnership
Description: Please note this email replaces the original email sent on January 23, 2003 for the December 2002 and 4th Quarter QSI Report.
Document: 030214.zip - 27KO

2003-01-23 - NorthernTel Limited Partnership ("Northern")
Description: December 2002 and 4th Quarter QSI Reports
Document: 030123.zip - 44KO

2002-12-20 - Northern Telephone Limited Partnership ("Northern")
Description: November 2002 QSI Report
Document: 021220.zip - 24KO

2002-11-29 - Northern Telephone Limited Partnership ("Northern")
Description: October 2002 QSI Reports
Document: 021129_1.zip - 27KO

2002-11-29 - Northern Telephone Limited Partnership ("Northern")
Description: September 2002 and 3rd Quarter QSI Reports
Document: 021129.zip - 47KO

2002-10-01 - Northern Telephone Limited Partnership ("Northern")
Description: August 2002 QSI Report
Description: 021001.zip - 27KO

2002-09-04 - Northern Telephone Limited Partnership
Description: July 2002 QSI Report
Document: 020904.zip - 24KO

2002-07-24 - Northern Telephone Limited Partnership ("Northern")
Description: June 2002 and 2nd Quarter QSI Report
Document: 020724.zip - 43KO

2002-07-11 - Northern Telephone Limited Partnership ("Northern") -"Version imprimée"
Description: Northern is in receipt of your letter dated 19 June 2002 requesting further information for Indicator 4.1 - Directory Accuracy and Indicator 5.1 - Customer Complaints Resolved.

2002-07-11 - Northern Telephone Limited Partnership ("Northern")
Description: May 2002 QSI Report
Document: 020711.zip - 24KO

2002-05-30 - Northern Telephone Limited Partnership ("Northern")
Descripton: April 2002 QSI Report
Document: 020530.zip - 23KO

2002-04-23 - Northern Telephone Limited ("Northern")
Description: March 2002 QSI Report
Document: 020423.zip - 43KO

2002-04-16 - Northern Telephone Limited ("Northern")
Description: February 2002 QSI Report
Document: 020416.zip - 26KO

2002-02-25 - Northern Telephone Limited ("Northern")
Description: January 2002 QSI Report
Document: 020225.zip - 26KO

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2002-02-07 - Northern Telephone Limited ("Northern") - "Version imprimée"
Description:  This letter is in response to your letter of February 1, 2002 requesting further information of Indicator 5.2.

2002-01-16 - Northern Telephone Limited ("Northern")
Description: December 2001 and 4th Quarter QSI Report
Document: 020116.zip - 43KO

2001-12-20 - Northern Telephone Limited ("Northern")
Description: November 2001 QSI Report
Document: 011220.zip - 24KO

2001-11-15 - Northern Telephone Limited ("Northern")
Description: October 2001 QSI Report
Document:  011115.zip - 24KO

2001-10-19 - Northern Telephone Limited ("Northern")
Description: September 2001 QSI Report and 3rd Quarter QSI Report
Document:  011019.zip - 44KO

2001-09-14 - Northern Telephone Limited ("Northern")
Description: August 2001 QSI Report
Document:  010914.zip - 27KO

2001-08-15 - Northern Telephone Limited ("Northern")
Description: July 2001 QSI Report
Document:  010815.zip - 23KO

2001-07-18 -  Northern Telephone Limited ("Northern")
Description: June 2001 QSI Report and 2nd Quarter Report
Document:  010718.zip - 41KO

2001-06-19 - Northern Telephone Limited ("Northern")
Description: May 2001 QSI Report
Document:  010619.zip - 23KO

2001-05-17 - Northern Telephone Limited ("Northern")
Description: April 2001 QSI Report
Document:  010517.zip - 23KO

2001-05-09 - Télébec ltée & Northern Telephone (les Entreprises)
Dscription: DÉCISION CRTC 2001-217 – Le CRTC crée de nouveaux indicateurs de la qualité du service pour les compagnies de téléphone
Document:  010509.doc - 1355KO

2001-04-19 - Northern Telephone Limited ("Northern")
Description: March 2001 QSI Report and 1st Quarter 2001 Report
Document:  010419.zip - 40KO

2001-03-15 - Northern Telephone Limited ("Northern")
Description: February 2001 QSI Report
Document:  010315.zip - 22KO

2001-02-15 - Northern Telephone Limited (Northern)
Description: January 2001 QSI Report
Document:  010215.zip - 22KO

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2001-01-18 - Northern Telephone Limited (Northern)
Description: December 2000 QSI Report and the 4th Quarter Report
Document:  010118.zip - 45KO

2000-12-18 - Northern Telephone Limited (Northern)
Description: November 2000 QSI Report
Document:  001218.zip - 25KO

2000-11-13 - Northern Telephone Limited (Northern)
Description: October 2000 QSI Report
Document:  Oct-Rep.zip - 25KO

2000-10-16 - Northern Telephone Limited ("Northern")
Description: September 2000 QSI Report and 2000 3rd Quarter Report
Document:  001016.zip - 44KO

2000-09-22 - Northern Telephone Limited (Northern)
Description: August 2000 QSI Report
Document:  000922.ZIP - 22 KO

2000-08-23 - Northern Telephone Limited (Northern)
Description: July 2000 QSI Report
Document:  23Aug00.zip - 25 KO

2000-08-16 - Northern Telephone Limited (Northern)
Description: June 2000 QSI Report and 2000 2nd Quarter Report
Documents:  Jun001_4.doc - 19KO
Jun00ss.xls - 91KO  -  2ndQ00ss.xls - 91KO

2000-06-19 - Northern Telephone Limited (Northern)
Description: May 2000 QSI Report.
Documents:  May00ss.xls - 90KO -  May001_4.doc - 20KO

2000-05-12 - Northern Telephone Limited (Northern)
Description: April 2000 QSI Report
Documents:  Apr001_4.doc - 19KO  -  Apr00ss.xls - 89KO

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2000-04-20 - Bell Canada, Island Telecom Inc., Maritime Tel & Tel Limited, MTS Communications Inc., NBTel Inc., NewTel Communications Inc., Northern Telephone Ltd., Northwestel Inc. and Télébec ltée, (collectively, the Companies)
Description: In accordance with the procedures set out by the Commission at paragraph 55 of Decision 2000-24, the following constitutes Bell Canada, Island Telecom Inc., Maritime Tel & Tel Limited, MTS Communications Inc., NBTel Inc., NewTel Communications Inc., Northern Telephone Ltd., Northwestel Inc. and Télébec ltée, (collectively, the Companies), reply comments.
Document:  000420.doc - 48KO

2000-04-17 - Northern Telephone Limited (Northern)
Description: March QSI Report and 2000 1st Quarter Report.
Documents:  Mar001_4.doc - 20KB
Mar00ss.xls - 89KB  -  1stQ00.xls - 89KB

2000-03-15 - Northern Telephone Limited (Northern)
Description: February QSI Report.
Documents:   Feb00ss.xls - 88KB  -  Feb001_4.doc - 19KB

2000-02-17 - Northern Telephone Limited (Northern)
Description: January QSI Report.
Document:  JAN00ss.XLS - MS EXCEL 97 86KB
JAN001_4.doc - MS WORD 97 19KB

2000-01-18 - Northern Telephone Limited (Northern)
Description: November 1999 QSI report
Documents: Nov99ss.xls - MS Excel 97 93KB
Nov991_4.doc - MS Word 97 19KB

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2000-01-14 - Northern Telephone Limited (Northern)
Description: December 1999 QSI Report and 1999 4th Quarter Report
Documents:  Dec99ss.xls MS Excel 97 93KB
4thQ99.xls MS Excel 97 93KB
Dec991_4.doc MS Word 97 19 KB

1999-11-15 - Northern Telephone Limited (Northern)
Description: October 1999 QSI report
Documents:  Oct99ss.xls - MS Excel 97 - 93KB
Oct991_4.doc - MS Word 97 - 19KB

1999-10-14 - Northern Telephone Limited (Northern)
Description: September 1999 QSI Report and 1999 3rd Quarter Report.
Documents:  Sept99ss.xls - MS Excel 97 - 92KB
3rdQ99.xls - MS Excel 97 - 92KB
Sep991_4.doc - MS Word 97 - 19KB

1999-09-15 - Northern Telephone Limited (Northern)
Description: August 1999 QSI Report.
Documents:  Aug991_4.doc - MS Word 97 - 19KB
Aug99ss.xls - Ms Excel 97 - 93KB

1999-08-15 - Northern Telephone Limited (Northern)
Description: July 1999 QSI report
Documents:  Jly991_4.doc - MS Word 97 - 19KB
JLY99_2.doc - MS Word 97 - 20KB
Jly99ss.xls - MS Excel 97 - 93KB

1999-07-14 - Northern Telephone Limited (Northern)
Description: June 1999 QSI Report and 1999 2nd Quarter Report.
Documents:  JUN991_4.DOC - MS Word 97 - 19KB
JUNE99SS.XLS - MS Excel 97 - 96KB
2ndQ99.XLS - MS Excel 97 - 96KB

1999-06-11 - Northern Telephone Limited (Northern)
Description: May 1999 QSI Report.
Documents:  May991_4.doc - MS Word 97 - 19KB
May99ss.xls - MS Excel 97 - 92KB

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1999-04-01 - Northern Telephone Limited (Northern)
Description:  April 1999 QSI Report
Documents:  Apr991_4.doc - MS*Word - 19 KB
NTLSSAPR.xls - MS*Word - 83 KB

1999-04-13 - Northern Telephone Limited (Northern)
Description: March 1999 QSI Report and 1999 First Quarter Report.
Documents:  Mar991_4.doc - MS Word 97 - 19KB
Mar99ss.xls - MS Excel 97 - 83KB
FirstQ99.xls - MS Excel 97 - 83KB

1999-03-12 - Northern Telephone Limited (Northern)
Description: February 1999 QSI Results.
Documents:  Feb991_4.doc - MS Word 97 - 19KB
Febss99.xls - Excel 97 - 83KB

1999-03-04 - Northern Telephone Limited (Northern)
Description: December 1998 and Fourth Quarter Results.
Documents:  dec981_4.doc - MS Word 97 - 19KB
dec98ss.xls - Excel 97 - 58KB

1999-02-11 - Northern Telephone Limited
Description: January 1999 and January QSI Results.
Documents:  jan991_4.doc - MS Word 97 - 19KB
jan99ss.xls - Excel 97 - 81KB

1998-08-14 - Northern Telephone Limited
Description: Please find attached a copy of our letter dated August 14, 1998 re: Telecom Decision CRTC 97-16.
Document:  QSINORTH.WPD - WordPerfect - 6988 bytes

1998-08-01 - Northern Telephone Limited
Description: August 1998 QSI Results.
Documents: Aug1_498.doc - 19KB
Aug1_598.doc - 19KB
Augss.xls - 56KB

1998-07-30 - Northern Telephone Limited
DESCRIPTION: Please find attached Northern's Quality of Service Indicators for the Second Quarter of 1998.
FILE NAME(S): Format: MS*Word, WordPerfect & Excel
IND1_4.DOC - 27136 bytes
IND1-5.DOC - 25600 bytes
JUL30.WPD - 6673 bytes
SSHEET.XLS - 57856 bytes

1998-05-15 - Northern Telephone Limited
Description: Indicators for the First Quarter of 1998.
Documents: NTL19984.DOC - MS*Word - 20,480 bytes
NTL19985.DOC - MS*Word - 19,968 bytes
QS980513.DOC - MS*Word - 29,184 bytes
QSREP98.XLS - MS*Excel - 49,664 bytes

1997-12-16 - Northern Telephone Limited - "Version imprimée"
DESCRIPTION: Northern notifies the Commission that pursuant to Telecom Decision 97-16 dated 24 July 1997, the Company will be in a position to commence the reporting of the Quality of Service Indicators detailed in the Decision in January 1998.

Mise à jour : 2006-08-09

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