| Delivery Methods |
|
|
|
|
|
Virtual Groups and Event Calls
Computer technology allows you to train using virtual groups in a cheap, accessible and easy-to-use fashion. Set up chat rooms where learning groups can discuss, debate and share information after training content has been distributed.
A virtual group is an electronic environment in which people can interact from different locations via a computer network.
Chat groups lack the face-to-face element and can be asynchronous if members are not asked to be simultaneously available. Voice intonation and body language cannot guide the learners. Virtual groups should be managed, focused and kept small, since superficial treatment of materials can be frustrating to learners. Some computers may be slower than others, so delays in communication should be expected.
Other virtual groups include virtual office sites, where members of a company can interact using a computer, Web cam and modem to conduct meetings from any geographical location in the world.
Event call training involves use of the telephone only rather than the computer. Training materials are often sent to event call locations in advance, and are delivered one-way by the instructor. Participants in many locations, connected via telephone conference, can ask questions. Again, telephone event calling offers no face-to-face element. However, it serves as an inexpensive, quick way to diffuse a uniform message to staff in different locations.
|
|
|
|
