Residential Tenancies Branch
Rental laws are different in each province and in the
U.S.A. If you have a question about your rights or responsibilities as a
landlord or tenant in Manitoba, you can contact us by phone or fax, in
person, by mail or email.
- Residential Tenancies Branch
302 - 254 Edmonton Street
Winnipeg, Manitoba R3C 3Y4
Telephone: (204) 945-2476
Toll Free in Manitoba: 1-800-782-8403
FAX: (204) 945-6273
email: rtb@gov.mb.ca
- Our Office in Brandon:
Residential Tenancies Branch
157 - 340 9th Street
Brandon, Manitoba R7A 6C2
Telephone: (204) 726-6230
Toll Free in Manitoba:
1-800-656-8481
FAX: (204) 726-6589
email: rtbbrandon@gov.mb.ca
- Our Office in Thompson:
Residential Tenancies Branch
113 - 59 Elizabeth Road
Thompson, Manitoba R8N 1X4
Telephone: (204) 677-6496
Toll Free in
Manitoba: 1-800-229-0639
FAX: (204) 677-6415
email: rtbthompson@gov.mb.ca
Making a complaint or giving a compliment
At the Residential Tenancies Branch (RTB) we believe that open
communication is the key to success. Receiving feedback from you
allows us to continue to improve the quality of our service we provide
to you. We welcome any comments you may have and there are a variety of
ways for you to express your concerns or provide positive feedback about
your experiences with our Branch. We encourage you to get in touch with
us, either in person or by telephone, mail or fax.
If you have a complaint or encounter a
problem
The initial step in resolving a
problem or voicing your concerns is to speak to an officer in our
Branch. The officer will attempt to solve your problem or address your
complaint. If you are not satisfied with the response from the officer
you can ask to speak to a manager.
A manager will speak to you
immediately or if a manager is not available he/she will contact you
within 1 business day. If after speaking to a manager you are still not
satisfied you can ask to speak with the Director of our Branch. The
Director will contact you within 2 business days to discuss your
concerns or problems.
If you have a compliment
Positive feedback is very important to us and if
you have had a positive experience with a member of our
Branch we would appreciate hearing from you. You can recognize their
effort by contacting the individual directly or telephone, write, email
or fax their manager with your comments.
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