1. Introduction to Service to the Public
2. Introduction to Language of Work
3. Introduction to Equitable Participation
4. Introduction to Program Management
5. Introduction to the Official Languages Program
6. Program Administration
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A. Official Languages Policy Framework
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The Official Languages Policy Framework provides context and guidance with respect to
official languages.
Six policy instruments (documents # 1 to 6) have been rescinded.
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7. Policy on Communications with the Public
8. Policy on Active Offer
9. Policy on Events of National or International Scope for the General Public
10. Guidelines on Use of Media
11. Policy on Production of Texts in Both Official Languages
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B. Policy on the Use of Official Languages for Communications with and Services to the Public
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The Policy on the Use of Official Languages for Communications with and Services to the Public replaces four policy instruments
(documents # 7 to 10).
Policy # 11 has been rescinded.
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12. Policy on Using the Official Languages on Electronic Networks
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C. Directive on the Use of Official Languages on Web Sites
D. Directive on the Use of Official Languages in Electronic Communications
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The two new directives (documents C and
D) replace one policy (document # 12).
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16. Policy on Participation of English-speaking and French-speaking Canadians
17. Policy on the Identification of Functions or Positions
18. Policy on the Staffing of Bilingual Positions
19. Policy Concerning the Language Requirements for Members of the Executive Group
20. Policy on Language Training
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F. Policy on the Use of Official Languages for Human Resources Management
G. Directive on the Linguistic Identification of Positions or Functions
H. Directive on the Staffing of Bilingual Positions
I. Directive on Language Training and Learning Retention
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The Policy on Official Languages for Human Resources Management brings together the principles of five policies (# 16 to 20) and applies to all institutions subject to the
Official Languages Act.
The new directives (documents G, H and I) apply primarily to institutions for which the Treasury Board is the employer.
The Directive on the Linguistic Identification of Positions or Functions replaces
document # 17 and integrates components of document #19.
The Directive on the Staffing of Bilingual Positions replaces document #18 and
integrates components of document #19.
The Directive on Language Training and Learning Retention replaces
document # 20.
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