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This section contains information related to the management of electronic mail. Please send us your suggestions for other resources for this page.
Canadian Resources by organization, then document name Government of British Columbia
Managing Government Email
Last Revision: 2003 This on-line brochure provides basic facts about email along with a few simple tips for managing this form of government communication. 
Government of Newfoundland and Labrador E-mail
Policy and Guidelines
November 2002 The policy and guidelines are intended to promote the effective capture, management, and retention of e-mail messages as Government records in compliance with information management retention requirements.
Government of Quebec Lignes directrices pour la description d'un message de courrier
électronique enregistré aux fins de conservation
April 1999 PDF Format The objective of this document is to promote the extension of preservation responsibilities to include information exchanged by e-mail.
National Archives of Canada E-Mail Management in the Government of Canada
February 2004 Library and Archives Canada announces the publication of a guide titled E-Mail Management in the Government of Canada. This guide discusses the life-cycle management of e-mail records, and includes relevant definitions, procedures and roles with respect to managing and protecting e-mail. Also included are Frequently Asked Questions (FAQs) which provide an overview of key points. Information Management Publications E-Mail Policies in the Government of Canada - A Directory Guidelines for Managing Recorded Information in a Minister's Office Managing Electronic Records in an
Electronic Work Environment
Natural Resources Canada
NRCan Guidelines on Managing Electronic Mail Messages
This site provides best practices for employees of Natural Resources Canada (NRCan) in the area of electronic mail.
Treasury Board of Canada Secretariat Common Look and Feel
for the Internet - E-mail Section
By standardizing the look and feel (content and format) of electronic forms on all GoC Web sites, this initiative will make it easier for individuals using electronic media to make contact with public servants from any institution. Policy on the Use of Electronic Networks Effective Date: February 28, 1998 The purpose of this policy is to ensure that anyone authorized to access electronic networks by a federal government institution uses those electronic networks appropriately. The policy also gives guidance to institutions on privacy issues relating to monitoring employee use of electronic networks, and especially the importance of institutions understanding and respecting the privacy rights of their employees when contemplating any of the monitoring practices discussed in this policy. See also IMRC - Policies, Standards and Guidelines International Resources by organization, then document name Australia Email
and Internet Use Policies - Guidelines for Government (Draft)
Government of Western Australia April 2003 The Office of E-Government has developed draft Guidelines to assist agencies develop appropriate email and Internet use policies. Managing Electronic Messages as Records National Archives of Australia This document provides guidelines on the management of electronic messages as records within the Commonwealth Government sector. The policy establishes that stored electronic messages derived from Commonwealth Government business transactions are records and outlines how they should be managed. The purpose of the guidelines, which follow the policy, is to enable agencies to comply with the Policy on Managing Electronic Messages as Records.
New Zealand Advisory Notice: E-mail
Archives New Zealand PDF Format Where an e-mail message documents a business activity, it should be captured into a corporate recordkeeping system and managed as a record. This notice provides advice on the management and control of e-mail as a public record. Secure Electronic
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