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Directive on the Staffing of Bilingual Positions

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Definitions and Notes for the Reader

Imperatively:

Staffing procedure for a bilingual position where only applicants who meet all the position's requirements are considered.

Non-imperative staffing:

Staffing procedure for a bilingual position allowing the consideration of applicants who meet all essential requirements except for the requisite language skills.

Public Service Official Languages Exclusion Approval Order:
http://canadagazette.gc.ca/partII/2005/20051214/html/si118-e.html

Public Service Employment Act: http://laws.justice.gc.ca/en/P-33.01/index.html

Official Languages Act: http://laws.justice.gc.ca/en/O-3.01/88156.html

Policy on official languages for human resources management:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/polhrm-plogrh_e.asp

Deputy Heads:

This term is equivalent to "deputy minister", "chief executive officer" or some other title denoting this level of responsibility.

Regions designated as bilingual for language-of-work purposes:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/chap5_1-1_e.asp

Other assistant deputy head titles:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/TBM_114/oacegp-dprcpg1_e.asp#deputy

Technical or specialized language skills:

Language skills acquired through specialized training or expertise, e.g., text editing, translation or language instruction

Indispensable:

An office required to provide services in both official languages to the public or to employees must be able to provide them in both languages at all times. Managers are responsible for organizing their human resources, including staffing positions, in order to ensure this capacity. In determining the particular mix of positions or functions as well as other means of providing services (e.g. recorded messages, automated services, information on electronic networks), they are required to staff certain bilingual positions imperatively.  This applies when the positions are linguistically indispensable because the provision of services depends on direct spoken or written communication by persons and the quality or availability of service in either of the official languages would be inadequate without this capacity.  Imperative staffing should be used in the following circumstances (not an exhaustive list):

  • when the bilingual position is one of the very few in an office that provides services to the public or employees;
  • when the bilingual position is the only one that provides certain services;
  • when the bilingual position is one of several providing similar services but there are not enough incumbents who meet language requirements to ensure service in both official languages at all times;
  • when the functions of the position require the capacity to communicate promptly and accurately in both languages in situations where the communication has a direct bearing on the health, safety or security of the public or the occupants of the office (e.g. a position responsible for communicating instructions within the context of internal security services or for the management of emergency situations).

Directive on language training and learning retention:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/dltlr-dflma_e.asp

Justification in writing:

The obligations for the use of imperative staffing are covered in the first portion of this directive. When there is no obligation to use imperative staffing, non-imperative staffing can be used in exceptional cases. Justification for the case by case use of non-imperative staffing must be provided in writing. Here are some examples of justifications:

  • when the potential applicant pool is very limited due to the highly specialized nature of the duties and the knowledge needed for a position and where imperative staffing might unduly limit applications for the position;
  • when the institution would receive an insufficient number of applications from members of one or the other official language community, and non-imperative staffing is likely to promote participation of the under-represented community;

Other assistant deputy head titles:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/TBM_114/oacegp-dprcpg1_e.asp#deputy

Public Service Official Languages Exclusion Approval Order:
http://canadagazette.gc.ca/partII/2005/20051214/html/si118-e.html

Deployed on a non-imperative basis to another bilingual position:

The following situations may arise, depending on the language profile of the position to which the person is deployed:

  • If the position to which the person is deployed (2nd position) has the same language profile as the position the person holds initially (1st position), the initial exemption period for meeting the position's language requirements still applies.
  • If the 2nd position has a lower language profile, the incumbent no longer has to meet the requirements of the 1st position, but does have to meet the requirements of the 2nd position within the initial exemption period.

Directive on language training and learning retention:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/dltlr-dflma_e.asp

Consequences: http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/olpf-cplo1_e.asp#consequence

Person responsible: http://www.hrma-agrh.gc.ca/ollo/common/listinstitution_e.asp


 
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