Description of Job

Main Duties:

• receive and forward telephone or personal enquiries and provide general information to clients;
• photocopy and collate documents for distribution, mailing, couriers and filing;
• maintain and update manual or computerized filing, inventory, mailing and database systems;
• open, sort and route incoming mail and courier packages;
• send and receive email or fax messages;
• sort, process, type, proofread and verify reports, statements, applications, receipts, expenditures, forms, invoices, bank deposits and other documents using computers or typewriters.

Health and Safety Hazards

Biological:

• potential hazard from breathing micro-organisims such as moulds and bacteria which may grow in air-conditioning and humidifying systems, evaporative condensers and cooling towers in buildings may cause symptoms such as allergies and respiratory infections.

Chemical:

• possible respiratory, eye and skin irritation from poor indoor air quality caused by poor ventilation design, sealed buildings and the build-up of contaminants from building materials and office equipment. May also affect concentration and contribute to stress.

Ergonomic:

• cumulative trauma disorders such as carpel tunnel syndrome, tendinitis, tenosynovitis, bursitis, thoracic outlet syndrome can affect the upper limbs and neck;
• prolonged work with a computer may cause inflammation in the muscles, joints and tendons;
• prolonged sitting can reduce blood circulation and increase blood pooling in the legs and feet and cause lower back pain;
• eye strain and headaches from poorly designed lighting or uncorrected eyesight.

Physical:

• high noise levels generated by the combination of copiers, typewriters, printers, phones;

Safety:

• slips, trips and falls from cluttered, slippery or wet floors;
• sprains, strains and fractures;
• collisions with open file cabinet drawers;
• back injuries from moving heavy objects;
• cuts and bruises;
• abrasions;
• burns and electric shock.