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Customer Service - Contact Us

Connecting you with us

Online

Submit a request

General Information

Mail Redirection

Change of Address (smartmoves)

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Feedback

For unresolved issues, you may appeal to the Canada Post Ombudsman.

Click here or write to:

Office of the Ombudsman
PO Box 90026
Ottawa ON K1V 1J8

Have you seen our Frequently Asked Questions? Find out more...

By mail

Click here for regional addresses to contact Canada Post by mail.

By phone

Before you call, have you tried these 3 steps?

Still need help? Contact Customer Service:

General Information
8:00 am to 6:00 pm
local time
1-866-607-6301
(Outside of Canada 1-416-979-8822)
VentureOne
1-877-262-5762
Philatelic
1-800-565-4362
Money Order Verification
1-800-563-0444
The Postal Shop
1-866-476-8292
Telecommunication Devices for the Deaf
1-800-267-2797