The Office of the Ombudsman has developed this site as a public
resource for individuals wanting information about the Office
of the Ombudsman.
When you visit our web site, our web server collects a limited
amount of information which may identify you, such as your
Internet domain name or IP address. We use this information
for statistical purposes only, to collect and count the number
of visits to our site. We do not track or record information
about individuals and their visits.
This web site does not use “cookies”
or any other means of collecting information about you or
your computer without your knowledge. (A “cookie”
is a file placed on your web site to allow the web site to
monitor your use of the site, usually without your knowledge).
If you choose to provide us with personal information (via
email to us or by using an on-line service such as the Complaint
Form), we will only use the information you provide to respond
to your message or to help us deal with information you have
provided to us in the Complaint Form.
If you choose to complete and submit the Complaint Form on
our web site, the personal information you provide when filling
out this Form is collected under the authority of the Alberta
Ombudsman Act. This means that your personal information
will be kept and used to determine if the Ombudsman can investigate
your complaint and, if so, to actually do the investigation.
The personal information you put on the Complaint Form falls
under the protection of the confidentiality provisions in
the Alberta Ombudsman Act. Therefore, the personal
information on the Complaint Form cannot be used in any other
proceeding, including before a board or a court. The information
on the Complaint Form is not subject to disclosure under the
Freedom of Information and Protection of Privacy Act.
This web site contains links to other sites. We are not responsible
for the content and privacy practices of web sites other than
our web site. We encourage you to examine each web site’s
privacy policy and disclaimers and make your own decisions
regarding the accuracy, reliability and correctness of material
and information found on other web sites.
We make every effort to ensure that all information posted
on our web site is accurate and complete. However, this website
and all the information it contains is provided “as
is” without any guarantee or warranty as to its
accuracy and completeness. If there is any discrepancy between
the information posted on our web site and the original paper
versions, the original paper document is authoritative.
The Office of the Ombudsman will, under no such circumstances,
be liable to any person or business for any indirect, direct,
consequential or other damage based on any use of this web
site or any other web site to which this site is linked, even
if the Office of the Ombudsman has been specifically advised
of the possibility of damages.
The Office of the Ombudsman is not responsible for any use
or misuse of information while it is in transit from your
Internet server to ours. If you have any questions about the
security of the transmission and storage of information from
your server/system to ours, you should read your user manual
and contact your Internet service provider.
Our web site privacy policy will be reviewed periodically.
We reserve the right to change and update our privacy policy
without notice. We encourage you to visit this page from time
to time to ensure you are aware of any changes we may have
made.
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