Service Standards - Directive on Calls for Proposals - Process to select Sponsor
2 Service Standards
As with all Service Canada procedures, the CFP process will continue to reflect the four Public Service Values and Ethics, as well as continue to respect the applicable policies, guidelines, and acts:
Democratic Values: The process will be conducted in accordance with the Government of Canada policies, guidelines and acts which govern our service offerings and service delivery in serving the public interest.
People Values: CFP applicants will be treated fairly and courteously, and their personal or confidential information will be safeguarded.
Professional Values: Staff at all levels will conduct their duties in the most professional manner possible. The process is designed to respect the principle of merit and assist staff in taking an appropriately unbiased and neutral view when making decisions that abide by the established legal framework. Service Canada is committed to monitoring the effectiveness of the process and improving it as required, based on input from the Fairness Advisor and those who participate in the process.
Ethical Values: The process will be based on putting the common good ahead of personal advantage in keeping with the various policies, guidelines and acts, in order to continually earn the public trust. Staff will conduct themselves in an honest and impartial way. The confidentiality of information will be respected and the decision making process documented.
Information provided to applicants as part of the CFP process is to include all relevant information required to ensure that applicants can develop comprehensive proposals. The information will be provided in both official languages.
In keeping with file retention standards, documentation pertaining to CFPs, including the prepared application package, public notices, and completed assessment grids and other official documents related to the individual CFP are to be maintained on file.
Documentation will respect the applicant’s entitlement to confidentiality and the Access to Information and Privacy Acts.
Posting of Annual CFP Plan: by May 31 of each year (beginning 2007).
Application Deadline: A minimum of 30 calendar days after final posting (as outlined in Section 4.3) of the Public Notice. Additional time would be required in cases where, for example, seasonal holiday periods would impact on applicants’ ability to complete their proposal within 30 calendar days. This must be determined at the time of posting.
Acknowledgement of receipt of application: within 7 calendar days of receipt.
Notification of disqualified application: within 7 calendar days of determination.
Information Sessions: will be held within 10 calendar days of the final posting of the Public Notice.
Signature of agreement with highest ranked applicant: Within 90 calendar days of the closing date as indicated in the public notice.
Notification of Results: Posted on internet immediately following signature of agreement(s) on the Stakeholder
