Section IX: Supplemental Data and Information
Financial Performance Overview
The financial tables 1.0, 1.1 and 1.2 on the following pages provide
information on HRDC prior to the restructuring of December 12th,
2003. It also provides the authority and actual spending for HRSDC as it would
have been reported if HRSDC had been a separate entity as of April 1, 2003.
In 2003-2004, the revised HRSDC actual expenditures were $3,459 million which
is $32 million lower than HRSDC's revised total authorities of $3,491. This was
mainly due to:
- grants and contributions expenditures being $26 million less than
originally projected. The lapse can be mainly attributed to funding
being reprofiled to 2004-2005 for the Homelessness Initiative and to the
lapsing of other grant and contributions programs such as Youth, Older
Worker Pilot Projects, Learning; and
- a net operating lapse of $6 million due to delays in deferred projects.
Note: All financial tables within this report are expressed in millions of
dollars and amounts showed as $0.0 represent values that are smaller than $50
thousand.
Table 1: Financial Requirements by Authority
Table 1: Financial
Requirements by Authority
Vote (millions of dollars) |
2003-2004 |
Main Estimates HRDCa |
Planned Spending HRDCa |
Total Authorities HRDCa |
Authorities transferred SDCb |
Revised Authorities HRSDCc |
|
DEPARTMENT |
1 |
Operating expenditures |
522.9 |
525.4 |
544.7 |
(259.1) |
285.6 |
5 |
Grants and contributions |
813.4 |
1,105.7 |
1,035.7 |
(247.2) |
788.5 |
6 |
Write off debts – Government Annuities Account |
- |
- |
0.1 |
- |
0.1 |
(S) |
Minister of HRD – Salary and motor car allowance |
0.1 |
0.1 |
0.1 |
(0.1) |
- |
(S) |
Minister of Labour – Salary and motor car allowance |
0.1 |
0.1 |
0.1 |
- |
0.1 |
(S) |
Interest payments under the Canada Student Loans Act |
2.0 |
2.0 |
0.2 |
- |
0.2 |
(S) |
Liabilities under the Canada Student Loans Act |
31.3 |
31.3 |
(28.1) |
- |
(28.1) |
(S) |
Interest and other payments under the Canada Student
Financial Assistance Act |
104.3 |
104.3 |
105.2 |
- |
105.2 |
(S) |
Grants to the trustees of Registered Education Savings
Plans pursuant to Part III.I of the Department of Human Resources
Development Act |
395.0 |
395.0 |
394.1 |
- |
394.1 |
(S) |
Canada Student Financial Assistance Act – Canada
Study Grants |
93.7 |
93.7 |
66.8 |
- |
66.8 |
(S) |
Canada Student Financial Assistance Act – Direct
Financing |
149.4 |
268.0 |
317.1 |
- |
317.1 |
(S) |
Supplementary Retirement Benefits – Annuities agents'
pensions |
- |
- |
- |
- |
- |
(S) |
Labour Adjustment Benefits payments |
- |
- |
- |
- |
- |
(S) |
Payments of compensation respecting government
employees and merchant seamen |
60.0 |
60.0 |
47.3 |
- |
47.3 |
(S) |
Payments to private collection agencies pursuant to
Section 17.1 of the Financial Administration Act |
14.7 |
14.7 |
14.3 |
- |
14.3 |
(S) |
Old Age Security payments |
20,600.0 |
20,600.0 |
20,696.8 |
(20,696.8) |
- |
(S) |
Guaranteed Income Supplement payments |
5,805.0 |
5,805.0 |
5,792.0 |
(5,792.0) |
- |
(S) |
Allowance payments |
395.0 |
395.0 |
413.6 |
(413.6) |
- |
(S) |
Contributions to employee benefit plansd |
213.4 |
214.1 |
223.6 |
(98.6) |
125.0 |
(S) |
Spending of proceeds from disposal of surplus Crown
Assets |
- |
- |
0.4 |
(0.4) |
- |
(S) |
Refunds of amounts credited to revenues in previous
years |
- |
- |
- |
- |
- |
(S) |
Civil Service Insurance actuarial liability adjustment |
0.1 |
0.1 |
0.2 |
- |
0.2 |
|
Total Budgetary |
29,200.4 |
29,614.5 |
29,624.2 |
(27,507.8) |
2,116.4 |
Plus: Non-Budgetary |
|
Loans disbursed under Canada Student Financial
Assistance Act |
1,526.1 |
1,526.1 |
1,374.1 |
- |
1,374.1 |
Total Department |
30,726.5 |
31,140.6 |
30,998.3 |
(27,507.8) |
3,490.5 |
|
|
Main Estimates HRDCa |
Planned Spending HRDCa |
Total Authorities HRDCa |
Authorities transferred SDCb |
Revised Authorities HRSDCc |
Plus: Specified Purpose Accounts: |
|
Employment Insurance (EI) costs |
- |
17,181.1 |
17,159.8 |
- |
17,159.8 |
|
Canada Pension Plan (CPP) costs |
- |
22,739.0 |
23,023.5 |
(23,023.5) |
- |
|
Other Specified Purpose Accounts costs |
- |
60.5 |
58.4 |
- |
58.4 |
|
Costs recoverable from EI Account and CPP |
- |
- |
584.4 |
(574.3) |
10.1 |
|
Employee Benefit Plan recoverable from EI Account and
CPP |
- |
(158.5) |
(122.4) |
26.1 |
(96.3) |
Total Expenditures |
30,726.5 |
70,962.7 |
71,702.0 |
(51,079.5) |
20,622.5 |
Full Time Equivalents |
22,124 |
22,187 |
24,040 |
(10,130) |
13,910 |
a. The Main Estimates, Planned Spending and Total Authorities
columns apply to 2003-2004 HRDC prior to the restructuring of
December 12, 2003. The total Authorities exclude frozen resources
related to Vote 1 - Operating Expenditures ($29.3 million) and to
Vote 5 - Grants and Contributions ($15.0 million).
b. As a result of the December 12, 2003 restructure and using all
HRDC's activities, the authorities represent the best approximation
pertaining to the transfer to SDC as it would have been reported if
SDC had been a separate entity as of April 1, 2003.
c. Best approximation of HRSDC's total authorities approved during
2003-2004. Using all HRDC's activities, total authorities pertaining
to HRSDC's mandate were transferred to HRSDC as a result of the
December 12, 2003 restructure of HRDC as it would have been reported
if HRSDC had been a separate entity as of April 1, 2003.
d. This statutory item includes the government's contributions as an
employer to various benefit plans such as the Public Service
Superannuation Account, the Public Service Death Benefit Account,
the Employment Insurance (EI) Account and the Canada/Quebec Pension
Plans. The amount is partially recoverable from the EI Account and
Canada Pension Plan.
|
Table 1.1: Expenditures by
Authority
Vote (millions of dollars) |
2003-2004 |
Total Actual HRDCa |
Actuals transferred to SDCb |
Revised Actual HRSDCc |
|
DEPARTMENT |
1 |
Operating expenditures |
528.4 |
(248.8) |
279.6 |
5 |
Grants and contributions |
1,004.5 |
(242.0) |
762.5 |
6 |
Write off debts - Government Annuities Account |
0.1 |
- |
0.1 |
(S) |
Minister of HRD - Salary and motor car allowance |
0.1 |
(0.1) |
- |
(S) |
Minister of Labour - Salary and motor car allowance |
0.1 |
- |
0.1 |
(S) |
Interest payments under the Canada Student Loans
Act |
0.2 |
- |
0.2 |
(S) |
Liabilities under the Canada Student Loans Act |
(28.1) |
- |
(28.1) |
(S) |
Interest and other payments under the Canada
Student Financial Assistance Act |
105.2 |
- |
105.2 |
(S) |
Grants to the trustees of Registered Education Savings
Plans pursuant to Part III.I of the Department of Human Resources
Development Act |
394.1 |
- |
394.1 |
(S) |
Canada Student Financial Assistance Act -
Canada Study Grants |
66.8 |
- |
66.8 |
(S) |
Canada Student Financial Assistance Act -
Direct Financing |
317.1 |
- |
317.1 |
(S) |
Supplementary Retirement Benefits - Annuities agents'
pensions |
- |
- |
- |
(S) |
Labour Adjustment Benefits payments |
- |
- |
- |
(S) |
Payments of compensation respecting government
employees and merchant seamen |
47.3 |
- |
47.3 |
(S) |
Payments to private collection agencies pursuant to
Section 17.1 of the Financial Administration Act |
14.3 |
- |
14.3 |
(S) |
Old Age Security payments |
20,696.8 |
(20,696.8) |
- |
(S) |
Guaranteed Income Supplement payments |
5,792.0 |
(5,792.0) |
- |
(S) |
Allowance payments |
413.6 |
(413.6) |
- |
(S) |
Contributions to employee benefit plansd |
223.6 |
(98.6) |
125.0 |
(S) |
Spending of proceeds from disposal of surplus Crown
Assets |
0.2 |
(0.2) |
- |
(S) |
Refunds of amounts credited to revenues in previous
years |
- |
- |
- |
(S) |
Civil Service Insurance actuarial liability adjustment |
0.2 |
- |
0.2 |
|
Total Budgetary |
29,576.5 |
(27,492.1) |
2,084.4 |
Plus: Non-Budgetary |
|
Loans disbursed under Canada Student Financial
Assistance Act |
1,374.1 |
- |
1,374.1 |
Total Department |
30,950.6 |
(27,492.1) |
3,458.5 |
|
|
Total Actual HRDCa |
Actuals transferred to SDCb |
Revised Actual HRSDCc |
Plus: Specified Purpose Accounts: |
|
Employment Insurance (EI) costs |
16,651.0 |
- |
16,651.0 |
|
Canada Pension Plan (CPP) costs |
23,016.3 |
(23,016.3) |
- |
|
Other Specified Purpose Accounts costs |
58.4 |
- |
58.4 |
|
Costs recoverable from EI Account and CPP |
554.0 |
(543.9) |
10.1 |
|
Employee Benefit Plan recoverable from EI Account and
CPP |
(116.0) |
26.5 |
(89.5) |
Total Expenditures |
71,114.3 |
(51,025.8) |
20,088.5 |
Full Time Equivalents |
23,947 |
(10,037) |
13,910 |
a. Total actual expenditures for HRDC as reported in the 2003-2004
Public Accounts of Canada.
b. As a result of the December 12, 2003 restructure and using all
HRDC's activities, the actual expenditures represent the best
approximation pertaining to the transfer to SDC as it would have
been reported if SDC had been a separate entity as of April 1, 2003.
c. Best approximation of HRSDC's actual expenditures as a result of
the December 12, 2003 restructure. Using all HRDC's activities,
actual expenditures pertaining to HRSDC's mandate were transferred
to HRSDC as it would have been reported if HRSDC had been a separate
entity as of April 1, 2003.
d. This statutory item includes the government's contributions as an
employer to various benefit plans such as the Public Service
Superannuation Account, the Public Service Death Benefit Account,
the Employment Insurance (EI) Account and the Canada/Quebec Pension
Plans. The amount is partially recoverable from the EI Account and
Canada Pension Plan.
|
Table 1.2: Impact of
December 12, 2003 Announcements
Human Resources and Skills Development's Funding
Received from Human Resources Development |
2003-2004 |
Vote (millions of dollars) |
Revised Authorities HRSDCa |
Revised Actual HRSDCb |
|
DEPARTMENT |
1 |
Operating expenditures |
285.6 |
279.6 |
5 |
Grants and contributions |
788.5 |
762.5 |
6 |
Write off debts - Government Annuities Account |
0.1 |
0.1 |
(S) |
Minister of Labour - Salary and motor car allowance |
0.1 |
0.1 |
(S) |
Interest payments under the Canada Student Loans
Act |
0.2 |
0.2 |
(S) |
Liabilities under the Canada Student Loans Act |
(28.1) |
(28.1) |
(S) |
Interest and other payments under the Canada
Student Financial Assistance Act |
105.2 |
105.2 |
(S) |
Grants to the trustees of Registered Education Savings
Plans pursuant to Part III.I of the Department of Human Resources
Development Act |
394.1 |
394.1 |
(S) |
Canada Student Financial Assistance Act -
Canada Study Grants |
66.8 |
66.8 |
(S) |
Canada Student Financial Assistance Act -
Direct Financing |
317.1 |
317.1 |
(S) |
Supplementary Retirement Benefits - Annuities agents'
pensions |
- |
- |
(S) |
Labour Adjustment Benefits payments |
- |
- |
(S) |
Payments of compensation respecting government
employees and merchant seamen |
47.3 |
47.3 |
(S) |
Payments to private collection agencies pursuant to
Section 17.1 of the Financial Administration Act |
14.3 |
14.3 |
(S) |
Contributions to employee benefit plansc |
125.0 |
125.0 |
(S) |
Spending of proceeds from disposal of surplus Crown
Assets |
- |
- |
(S) |
Refunds of amounts credited to revenues in previous
years |
- |
- |
(S) |
Civil Service Insurance actuarial liability adjustment |
0.2 |
0.2 |
|
Total Budgetaryd |
2,116.4 |
2,084.4 |
Plus: Non-Budgetary |
|
Loans disbursed under Canada Student Financial
Assistance Act |
1,374.1 |
1,374.1 |
Total Department |
3,490.5 |
3,458.5 |
|
|
Revised Authorities HRSDCa |
Revised Actual HRSDCb |
Plus: Specified Purpose Accounts: |
|
Employment Insurance (EI) costs |
17,159.8 |
16,651.0 |
|
Other Specified Purpose Accounts costs |
58.4 |
58.4 |
|
Costs recoverable from EI Account and CPP |
10.1 |
10.1 |
|
Employee Benefit Plan recoverable from EI Account and
CPP |
(96.3) |
(89.5) |
Total Expenditures |
20,622.5 |
20,088.5 |
Full Time Equivalents |
13,910 |
13,910 |
Note: On March 8, 2004, responsibility for the Toronto Waterfront
Revitalization Initiative was transferred from the Minister of
Transport to the Minister of HRSDC. Reporting for 2003-2004 is
conducted by HRSDC under Section VIII.
a. Best approximation of HRSDC's total authorities approved
during 2003-2004. Using all HRDC's activities, total authorities
pertaining to HRSDC's mandate were transferred to HRSDC as a result
of the December 12, 2003 restructure of HRDC as it would have been
reported if HRSDC had been a separate entity as of April 1, 2003.
b. Best approximation of HRSDC's actual expenditures as a result of
the December 12, 2003 restructure. Using all HRDC's activities,
actual expenditures pertaining to HRSDCs mandate were transferred to
HRSDC as it would have been reported if HRSDC had been a separate
entity as of April 1, 2003.
c. This statutory item includes the government's contributions as an
employer to various benefit plans such as the Public Service
Superannuation Account, the Public Service Death Benefit Account,
the Employment Insurance Account and the Canada/Quebec Pension
Plans. The amount is partially recoverable from the Employment
Insurance Account and CPP.
d. Excludes the cost of services provided by other departments
(actuals $25.1 million).
|
Table 2: Comparison of Total Spending to
Actual Spendinga
Table 2: Comparison of Total
Spending to Actual Spending a
|
Restated 2003-2004b |
(millions of dollars) |
Main Estimatesc |
Planned Spending |
Authorities |
Actual |
Business Lines |
Employment Insurance Benefits |
515.5 |
515.5 |
517.1 |
514.1 |
Employment Programs |
782.0 |
821.5 |
773.7 |
755.1 |
Workplace Skills |
55.8 |
55.8 |
58.1 |
56.0 |
Learning |
865.5 |
984.1 |
937.3 |
934.2 |
Labour |
183.1 |
183.1 |
180.8 |
179.0 |
Homelessness |
25.4 |
160.4 |
159.5 |
151.6 |
Policy, Program and Service Delivery Support |
215.3 |
340.3 |
374.5 |
368.1 |
Total Gross Expenditures |
2,642.6 |
3,060.7 |
3,001.0 |
2,958.1 |
Respendable revenues |
(849.5) |
(853.5) |
(884.6) |
(873.7) |
Total Net Expenditures |
1,793.1 |
2,207.2 |
2,116.4 |
2,084.4 |
Non-Budgetary
Loans disbursed under Canada Student Financial Assistance Act |
1,526.1 |
1,526.1 |
1,374.1 |
1,374.1 |
Total Department |
3,319.2 |
3,733.3 |
3,490.5 |
3,458.5 |
Plus: Specified Purpose Accounts |
Employment Insuranced |
|
17,181.1 |
17,159.8 |
16,651.0 |
Other Specified Purpose Accounts |
|
60.5 |
58.4 |
58.4 |
Departmental Recoveries charged to the CPP |
|
9.0 |
10.1 |
10.1 |
Departmental Employee Benefit Plan recoverable from EI
Account and Canada Pension Plan (CPP) |
|
(90.5) |
(96.3) |
(89.5) |
Total HRSDC |
|
20,893.4 |
20,622.5 |
20,088.5 |
Full Time Equivalents |
12,574 |
12,637 |
13,910 |
13,910 |
a. Refer to HRDC's previous Performance Reports for financial
information on 2001-2002 and 2002-2003. Historical comparison of
2001-2002 and 2002-2003 actual expenditures for HRSDC is not
available.
b. Restated as a result of the December 12, 2003 restructure of HRDC
into HRSDC and Social Development Canada. Best approximation based
on HRDC totals, broken down by activity and allocated to each
department.
c. Restated HRSDC's authorities as published in the 2004-2005 Main
Estimates.
d. Employment Insurance Benefits for 2003-2004 represent the Budget
2004 forecasts.
|
Table 3: Crosswalk Between Strategic
Outcomes and Business Lines
The table below identifies the six strategic outcomes that HRSDC endeavours
to provide for Canadians, and the links between business lines (i.e., Employment
Insurance Benefits, Employment Programs, Workplace Skills, Learning, Labour,
Homelessness, and Policy, Program and Service Delivery Support) and those
strategic outcomes.
Table 3: Crosswalk Between
Strategic Outcomes and Business Lines
Business Lines |
Strategic Outcomes |
Total |
Efficient and effective income support and labour market transitions |
Enhanced competitiveness of Canadian workplaces by supporting
investment in an recognition and utilization of skills |
Through access to learning, Canadians can participate fully in a
knowledge-based economy and society |
Safe, healthy, fair, stable, cooperative and productive workplaces |
Enhanced community capacity to contribute to the reduction of
homelessness |
Seamless, integrated and multi-channel service delivery that ensures
client satisfaction |
Employment Insurance Benefits |
FTEs |
6,754 |
|
|
|
|
|
6,754 |
$M |
$13,624.6 |
|
|
|
|
|
$13,624.6 |
Employment Programs |
FTEs |
2,586 |
|
|
|
|
|
2,586 |
$M |
$2,706.0 |
|
|
|
|
|
$2,706.0 |
Workplace Skills |
FTEs |
|
519 |
|
|
|
|
519 |
$M |
|
$96.2 |
|
|
|
|
$96.2 |
Learning |
FTEs |
|
|
463 |
|
|
|
463 |
$M |
|
|
$2,317.3 |
|
|
|
$2,317.3 |
Labour |
FTEs |
|
|
|
667 |
|
|
667 |
$M |
|
|
|
$179.3 |
|
|
$179.3 |
Homelessness |
FTEs |
|
|
|
|
241 |
|
241 |
$M |
|
|
|
|
$151.6 |
|
$151.6 |
Policy, Program and Service
Delivery Support |
FTEs |
|
|
|
|
|
2,680 |
2,680 |
$M |
|
|
|
|
|
$385.3 |
$385.3 |
Total |
FTEs |
9,340 |
519 |
463 |
667 |
241 |
2,680 |
13,910 |
$M |
$16,330.6 |
$96.2 |
$2,317.3 |
$179.3 |
$151.6 |
$385.3 |
$19,460.3 |
Other Costs |
EI Costs (Other Government Departments Administrative
Costs and Doubtful Accounts) |
$701.0 |
Workers Compensation Recoveries |
($72.8) |
Total Other Costs |
$628.2 |
Total HRSDC |
$20,088.5 |
Table 4: Details of Respendable and Non-Respendable
Revenuesa
Revenues by Business Line (millions of dollars) |
Restated 2003-2004b |
Planned Revenues |
Authorities |
Actual |
Respendable Revenuesc |
Employment Insurance Benefits |
447.9 |
455.8 |
452.9 |
Employment Programs |
152.4 |
124.3 |
120.9 |
Workplace Skills |
37.9 |
37.6 |
36.7 |
Learning |
13.5 |
15.1 |
14.6 |
Labour |
64.0 |
73.7 |
73.7 |
Homelessness |
- |
- |
- |
Policy, Program and Service Delivery Support |
137.8 |
178.1 |
174.9 |
Total Respendable Revenues |
853.5 |
884.6 |
873.7 |
Non-Respendable Revenues |
By Type of Revenue: |
Recovery of Employee Benefit Costs |
135.3 |
132.7 |
132.7 |
Adjustment to Prior Years' Payables |
- |
0.3 |
0.3 |
Canada Student Loans |
144.2 |
230.3 |
230.3 |
Actuarial Surplus |
- |
2.5 |
2.5 |
Miscellaneous Items |
1.7 |
4.5 |
4.5 |
Total Non-Respendable Revenues |
281.2 |
370.3 |
370.3 |
a. Refer to HRDC's previous Performance Reports for financial
information on 2001-2002 and 2002-2003. Historical comparison is not
possible as 2001-2002 and 2002-2003 actual expenditures for HRSDC
are not available as the financial coding does not allow to
crosswalk the data between the former and new business lines.
b. The financial data has been restated as a result of December 12,
2003 restructure of HRDC into Social Development Canada and HRSDC.
It represents the best approximation for these Business Lines as if
HRSDC had been a separate entity as of April 1, 2003.
c. Includes administrative costs recovered from the Employment
Insurance Account and the Canada Pension Plan.
|
Table 5: Summary of Statutory Transfer
Payments by Business Linesa
Table 5: Summary of
Statutory Transfer Payments by Business Line a
(millions of
dollars) |
2001-2002 |
2002-2003 |
Restated 2003-2004 |
Actual |
Actual |
Main Estimates |
Planned Spending |
Authorities |
Actual |
Employment Insurance Benefits |
(S) |
Civil Service Insurance actuarial liability adjustment |
0.3 |
0.1 |
0.2 |
0.2 |
0.2 |
0.2 |
Learning |
(S) |
The provision of funds for interest payments to lending
institutions under the Canada Student Loans Act |
0.7 |
0.4 |
2.0 |
2.0 |
0.2 |
0.2 |
(S) |
The provision of funds for liabilities including
liabilities in the form of guaranteed loans under the Canada Student
Loans Act |
(2.9) |
(31.5) |
31.3 |
31.3 |
(28.1) |
(28.1) |
(S) |
Payments related to the direct financing arrangement
under the Canada Student Financial Assistance Act |
48.6 |
76.0 |
56.7 |
175.3 |
266.3 |
266.3 |
(S) |
The provision of funds for interest and other payments
to lending institutions and liabilities under the Canada Student
Financial Assistance Act |
332.9 |
139.6 |
104.3 |
104.3 |
105.2 |
105.2 |
(S) |
Grants to the trustees of Registered Education Savings
Plans (RESPs) for the benefit of beneficiaries named under those RESPs,
pursuant to the Canada Education Savings Grant Regulations of the
Department of Human Resources Development Act |
334.2 |
342.9 |
395.0 |
395.0 |
394.1 |
394.1 |
(S) |
Canada study grants to qualifying full and part-time
students pursuant to the Canada Student Financial Assistance Act
regulations |
69.7 |
54.5 |
93.7 |
93.7 |
66.8 |
66.8 |
(S) |
Labour Adjustment Benefits in accordance with the terms
and conditions prescribed by the Governor in Council to assist workers
who have been laid off as a result of import competition, industrial
restructuring, or severe economic disruption in an industry or region |
1.0 |
0.3 |
0.0 |
0.0 |
0.0 |
0.0 |
|
784.2 |
582.2 |
683.0 |
801.6 |
804.5 |
804.5 |
Labour |
(S) |
Payments of compensation respecting government
employees and merchant seamen |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
Total Statutory Transfer Payments |
784.5 |
582.3 |
683.2 |
801.8 |
804.7 |
804.7 |
a. As a result of the December 12, 2003 restructure of HRDC into SDC
and HRSDC, these programs were transferred to HRSDC.
|
Table 6: Summary of Non-Statutory Transfer
Payments by Business Lines
Table 6: Summary of
Non-Statutory Transfer Payments by Business Linesa
(millions of dollars) |
2001-2002 |
2002-2003 |
Restated 2003-2004 |
Actual |
Actual |
Main Estimates |
Planned Spending |
Authorities |
Actual |
GRANTS |
Employment Programs |
Grants to individuals, organizations and corporations
to assist individuals to improve their employability and to promote
employment opportunities by assisting local entrepreneurial development |
0.4 |
0.4 |
8.2 |
8.2 |
8.2 |
0.1 |
Temporary Fisheries Income Program |
- |
- |
- |
- |
8.2 |
8.0 |
Class grant related to Severe Acute Respiratory
Syndrome |
- |
- |
- |
- |
0.9 |
0.6 |
Named Grants for the Organization for Economic
Co-Operation and Development |
- |
- |
- |
- |
0.3 |
0.1 |
|
0.4 |
0.4 |
8.2 |
8.2 |
17.6 |
8.8 |
Learning |
Grants to voluntary sectors, professional
organizations, universities and post-secondary institutions and to
provincial and territorial governments for literacy |
24.9 |
27.3 |
28.2 |
28.2 |
28.2 |
28.0 |
Grant to the Peter Gzowski Foundation for Literacy |
- |
5.0 |
- |
- |
- |
- |
Grant to the Government of Quebec to ensure appropriate
support of its provincial student assistance program |
- |
53.7 |
- |
- |
- |
- |
Grant to the Government of the Northwest Territories to
ensure appropriate support of its territorial student assistance program |
- |
0.3 |
- |
- |
- |
- |
Grant to the Government of Nunavut to ensure
appropriate support of its territorial student assistance program |
- |
0.3 |
- |
- |
- |
- |
|
24.9 |
86.6 |
28.2 |
28.2 |
28.2 |
28.0 |
Labour |
Canadian Joint Fire Prevention Publicity Committee |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
Fire Prevention Canada |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
To support activities which contribute to Occupational
safety and health program objectives |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
To support standards-writing associations |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
0.0 |
Grants to international and domestic organizations for
technical assistance and international cooperation on labour issues |
0.1 |
0.1 |
- |
- |
0.1 |
0.1 |
|
0.1 |
0.1 |
0.0 |
0.0 |
0.1 |
0.1 |
Homelessness |
Grants to not-for-profit organizations, individuals,
municipal governments, Band/tribal councils and other Aboriginal
organizations, public health and educational institutions, Régies régionales,
for-profit enterprises, research organizations and research institutes
to carry out research on homelessness to help communities better
understand and more effectively address homelessness issues |
- |
- |
- |
- |
0.5 |
0.2 |
Policy, Program and Service Delivery Support |
Grant to the Canadian Council on Learning |
- |
- |
- |
100.0 |
85.0 |
85.0 |
Total Non-Statutory Transfer Payments |
25.4 |
87.1 |
36.4 |
136.4 |
131.4 |
122.1 |
|
Table 6: Summary of Non-Statutory Transfer
Payments by Business Linea |
(millions of dollars) |
2001-2002 |
2002-2003 |
Restated 2003-2004 |
Actual |
Actual |
Main Estimates |
Planned Spending |
Authorities |
Actual |
CONTRIBUTIONS |
Employment Programs |
Payments to provinces, territories, municipalities,
other public bodies, organizations, groups, communities, employers and
individuals for the provision of training and/or work experience, the
mobilization of community resources, and human resource planning and
adjustment measures necessary for the efficient functioning of the
Canadian labour market |
481.7 |
476.9 |
489.2 |
521.5 |
490.2 |
486.4 |
Contributions to organizations, provinces, territories,
municipalities, post-secondary institutions and individuals to encourage
and support initiatives which will contribute to the development of a
more results-oriented, accessible, relevant and accountable learning
systemb |
- |
- |
3.4 |
3.4 |
- |
- |
|
481.7 |
476.9 |
492.6 |
524.9 |
490.2 |
486.4 |
Learning |
Contributions to organizations, provinces, territories,
municipalities, post-secondary institutions and individuals to encourage
and support initiatives which will contribute to the development of a
more results-oriented, accessible, relevant and accountable learning
systemb |
2.8 |
3.5 |
- |
- |
4.0 |
3.4 |
Contributions to organizations, provinces, territories,
municipalities, post-secondary institutions and individuals to encourage
and support initiatives with respect to the development, application,
use and diffusion of new learning and training technologies (Office of
Learning Technologies) |
2.1 |
2.0 |
2.8 |
2.8 |
2.4 |
1.8 |
Contributions to voluntary sectors, professional
organizations, universities and post-secondary institutions and to
provincial and territorial governments for literacy |
3.4 |
0.6 |
- |
- |
2.1 |
1.9 |
|
8.3 |
6.1 |
2.8 |
2.8 |
8.5 |
7.1 |
Workplace Skills |
Payments to provinces, territories, municipalities,
other public bodies, organizations, groups, communities, employers and
individuals for the provision of training and/or work experience, the
mobilization of community resources, and human resource planning and
adjustment measures necessary for the efficient functioning of the
Canadian labour market |
- |
4.3 |
13.0 |
13.0 |
15.1 |
14.0 |
Labour |
Labour Management Partnership Program |
0.7 |
0.5 |
1.6 |
1.6 |
1.6 |
1.0 |
Labour Commision |
1.1 |
1.1 |
1.6 |
1.6 |
1.6 |
0.8 |
|
1.8 |
1.6 |
3.2 |
3.2 |
3.2 |
1.8 |
Homelessness |
Homelessness – Contributions to provinces,
territories, municipalities, other public bodies, organizations,
community groups, employers and individuals to support activities to
help alleviate and prevent homelessness across Canada |
73.1 |
148.6 |
25.4 |
160.4 |
119.6 |
119.6 |
Contributions to not-for-profit organizations,
individuals, municipal governments, Band/tribal councils and other
Aboriginal organizations, public health and educational institutions, Régies
régionales, for-profit enterprises, research organizations and research
institutes to support activities to help alleviate and prevent
homelessness across Canada and to carry out research on homelessness to
help communities better understand and more effectively address
homelessness issues |
- |
- |
- |
- |
17.2 |
10.1 |
|
73.1 |
148.6 |
25.4 |
160.4 |
136.8 |
129.7 |
Policy, Program and Service Delivery Support |
Payments to provinces, territories, municipalities,
other public bodies, organizations, groups, communities, employers and
individuals for the provision of training and/or work experience, the
mobilization of community resources, and human resource planning and
adjustment measures necessary for the efficient functioning of the
Canadian labour market |
- |
- |
- |
- |
3.3 |
1.4 |
Early Learning and Child Carec |
- |
- |
- |
25.0 |
- |
- |
|
- |
- |
- |
25.0 |
3.3 |
1.4 |
Total Non-Statutory Transfer Payments |
564.9 |
637.5 |
537.0 |
729.3 |
657.1 |
640.4 |
a. As a result of the December 12, 2003 restructure of HRDC into SDC
and HRSDC, these programs were transferred to HRSDC.
b. Total amount included in the reference level in 2003-2004 for
this non-statutory transfer payment will be transfered from
Employment Programs to Learning in the ARLU 2005-2006 to 2007-2008.
c. Item from Budget 2003 included in HRDC planned spending. Relates
to spending made via the Canada Social Transfer to provinces and
territories not part of HRSDC.
|
Table 7: Loans Disbursed Under the Canada
Student Financial Assistance Act
Table 7: Loans Disbursed Under the Canada Student
Financial Assistance Act
Loans, Investments and Advances (millions
of dollars)a |
2001-2002 |
2002-2003 |
Restated 2003-2004 |
Actual |
Actual |
Planned Spending |
Authorities |
Actual |
Learning |
Loans disbursed under the Canada Student Financial
Assistance Actb |
1,544.1 |
1,395.4 |
1,526.1 |
1,374.1 |
1,374.1 |
Total |
1,544.1 |
1,395.4 |
1,526.1 |
1,374.1 |
1,374.1 |
a. Transferred to HRSDC as a result of the December 12, 2003
restructure of HRDC into SDC and HRSDC.
b. The reduction for the loans is mainly due to the impact of loan
reimbursements from borrowers on the loan portfolio.
|
Table 8: Contingent Liabilities
Contingent Liabilities (millions of
dollars) |
Amount of Contingent Liabilities |
As of
March 31, 2002 |
As of
March 31, 2003 |
As of
March 31, 2004 |
Loans |
Canada Student Loans Program |
802.1 |
681.4 |
444.3 |
Litigations |
2.1 |
0.1 |
0.2 |
Total |
804.2 |
681.5 |
444.5 |
Table 9: External Charging
Table 9: External Charging
Name of User Fee |
|
2003-2004 |
Fee Type (R) or (O)a |
Fee Setting Authority |
Forecast Revenue ($000) |
Actual Revenue ($000) |
Full Cost ($000) |
Performance Standardb |
Performance Resultc |
Federal Workers' Compensation - |
Administation Fees |
(O) |
Government Employees
Compensation Act |
1,700 |
1,913 |
3,400 |
None |
None |
Other Initiative - Labour
Fire Protection Engineering
Services Fees |
(O) |
Financial Administration Act |
32 |
14 |
3,334 |
None |
None |
Total External Charging |
1,732 |
1,927 |
6,734 |
|
a. Regulatory (R) or Other Products and Services (O).
b. The Labour Program will review its performance standards with the
goal of presenting this information in its next Departmental
Performance Report.
c. The Labour Program will present performance results once
performance standards have been established.
|
Table 9: External Charging -
Planning Years
Name of User Fee |
|
Planning Years |
2004-2005 |
2005-2006 |
2006-2007 |
Fee Type (R) or (O)a |
Fee Setting Authority |
Forecast Revenue ($000) |
Estimated Full Cost ($000) |
Forecast Revenue ($000) |
Estimated Full Cost ($000) |
Forecast Revenue ($000) |
Estimated Full Cost ($000) |
Federal Workers' Compensation - |
Administation Fees |
(O) |
Government Employees
Compensation Act |
2,000 |
3,500 |
2,100 |
3,600 |
2,200 |
3,700 |
Other Initiative - Labour
Fire Protection Engineering
Services Fees |
(O) |
Financial Administration Act |
60 |
3,400 |
60 |
3,500 |
60 |
3,600 |
Total External Charging |
2,060 |
6,900 |
2,160 |
7,100 |
2,260 |
7,300 |
a. Regulatory (R) or Other Products and Services (O).
b. The Labour Program will review its performance standards with the
goal of presenting this information in its next Departmental
Performance Report.
c. The Labour Program will present performance results once
performance standards have been established.
|
Details on Transfer Payments
Human Resources and Skills Development Canada (HRSDC) has a substantial
number of transfer payment programs. These support individuals, communities,
labour, other orders of government and Aboriginal organizations in the
achievement of shared human development goals. HRSDC is subject to the revised
Treasury Board policy on Transfer Payments, which was introduced on June 1,
2000. That policy requires departments to report on those transfer payment
programs that are worth at least $5 million. In so doing, the department is
helping to demonstrate sound management of, and accountability for, the
department's transfer payments.
Consistent with this policy, descriptive material on each program funded from
the Consolidated Revenue Fund, including stated objectives, expected results and
outcomes, and milestones for achievement has been developed. The following table
provides a list of the active transfer payments programs. A fact sheet for each
program over $5 million is also provided.
Actual figures reflect program costs and exclude operating resources
necessary to deliver the programs.
Non-Statutory Transfer
Payments by Business Line
(2003-2004 Actual: $762.5 million)
Associated Programs (Terms and Conditions) |
GRANTS |
Actual |
For more details, see |
Employment Programs |
Grants to individuals, organizations and corporations
to assist individuals to improve their employability and to promote
employment opportunities by assisting local entrepreneurial development |
$0.1M |
Fact Sheet #1 |
Temporary Fisheries Income Program |
$8.0M |
Fact Sheet #2 |
Class grant related to Severe Acute Respiratory
Syndrome |
$0.6M |
|
Named Grants to the Organization For Economic
Co-Operation and Development |
$0.1M |
|
Learning |
Grants to voluntary sectors, professional
organizations, universities and post-secondary institutions and to
provincial and territorial governments for literacy |
$28.0M |
|
- National Literacy Program |
|
Fact Sheet #3 |
Homelessness |
Grants to not-for-profit organizations, individuals,
municipal governments, Band/tribal councils and other Aboriginal
organizations, public health and educational institutions, Régies régionales,
for-profit enterprises, research organizations and research institutes
to carry out research on homelessness to help communities better
understand and more effectively address homelessness issues |
$0.2M |
Fact Sheet #4 |
Labour Program |
Canadian Joint Fire Prevention Publicity Committee
($7,000) |
$0.0M |
|
Fire Prevention Canada ($19,000) |
$0.0M |
|
To support activities which contribute to occupational
safety and health program objectives ($15,000) |
$0.0M |
|
To support Standards-writing associations ($9,720) |
$0.0M |
|
Grants to international and domestic organizations for
technical assistance and international cooperation on labour issues
($75,000) |
$0.1M |
|
Policy, Program and Service Delivery Support |
Grant to the Canadian Council on Learning |
$85.0M |
Fact Sheet #5 |
CONTRIBUTIONS |
Actual |
For more details, see |
Employment Programs |
Payments to provinces, territories, municipalities,
other public bodies, organizations, groups, communities, employers and
individuals for the provision of training and/or work experience, the
mobilization of community resources, and human resource planning and
adjustment measures necessary for the efficient functioning of the
Canadian labour market. |
$486.4M |
|
- Youth Employment Strategy |
|
Fact Sheet #1 |
- Aboriginal Human Resources Development Strategy |
|
Fact Sheet #6 |
- Older Workers Pilot Projects |
|
Fact Sheet #8 |
- Aboriginal Skills and Employment Partnership (ASEP)
program and Voisey's Bay |
|
Fact Sheet #9 |
Workplace Skills |
Payments to provinces, territories, municipalities,
other public bodies, organizations, groups, communities, employers and
individuals for the provision of training and/or work experience, the
mobilization of community resources, and human resource planning and
adjustment measures necessary for the efficient functioning of the
Canadian labour market |
$14.0M |
|
- Sector Council Program |
|
Fact Sheet #7 |
Learning |
Contributions to organizations, provinces, territories,
municipalities, post-secondary institutions and individuals to encourage
and support initiatives which will contribute to the development of a
more results-oriented, accessible, relevant and accountable learning
system |
$3.4M |
|
Contributions to organizations, provinces, territories,
municipalities, post-secondary institutions and individuals to encourage
and support initiatives with respect to the development, application,
use and diffusion of new learning and training technologies (Office of
Learning Technologies) |
$1.8M |
|
Contributions to voluntary sectors, professional
organizations, universities and post-secondary institutions and to
provincial and territorial governments for literacy |
$1.9M |
Fact Sheet #3 |
Labour Program |
Labour-Management Partnerships Program |
$1.0M |
|
Labour Commission |
$0.8M |
|
Homelessness |
Homelessness - Contributions to provinces, territories,
municipalities, other public bodies, organizations, community groups,
employers and individuals to support activities to help alleviate and
prevent homelessness across Canada |
$119.6M |
Fact Sheet #4 |
Contributions to not-for-profit organizations,
individuals, municipal governments, Band/tribal councils and other
Aboriginal organizations, public health and educational institutions, Régies
régionales, for-profit enterprises, research organizations and research
institutes to support activities to help alleviate and prevent
homelessness across Canada and to carry out research on homelessness to
help communities better understand and more effectively address
homelessness issues |
$10.1M |
Fact Sheet #4 |
Policy, Program and Service Delivery Support |
Payments to provinces, territories, municipalities,
other public bodies, organizations, groups, communities, employers and
individuals for the provision of training and/or work experience, the
mobilization of community resources, and human resource planning and
adjustment measures necessary for the efficient functioning of the
Canadian labour market. |
$1.4M |
|
FACT SHEET #1
Youth Employment Strategy
(2003-2004 Actual Spending: $202.5 million)
Objectives |
The Youth Employment Strategy (YES) is the Government of
Canada's commitment to help young people, particularly those facing
barriers to employment, get the information and gain the skills, work
experience and abilities they need to make a successful transition to
the workplace. |
Results and Outcomes |
HRSDC's YES assisted 74,902 young Canadians (this
includes 69,150 new starts and 5,752 who continued to receive service
from the previous year), of whom 7,742 became employed or self-employed
and approximately 51,754 youth and students returned to school. |
Partners |
YES programs are delivered through the collective
efforts of 14 federal departments and agencies with HRSDC in the lead
role: Agriculture and Agri Food Canada; Canadian Food Inspection Agency;
Canadian Heritage; Canadian International Development Agency; Canadian
Mortgage and Housing Corporation; Department of Fisheries and Oceans;
Department of Foreign Affairs and International Trade; Environment
Canada; Indian and Northern Affairs Canada; Industry Canada; National
Research Council Canada; Natural Resources Canada; Parks Canada. |
Milestones for Achievement: |
Renewal Date |
March 2008 |
|
Evaluation Performed (on previous programs) |
1997: |
Summer Career Placements Summative Evaluation. |
1998-1999: |
Youth Service Canada Summative Evaluation.
Youth Employment Strategy: A Formative Evaluation of Youth Internship
Canada and Other HRDC Youth Initiatives.
Interdepartmental Evaluation of the YES. |
2000-2001: |
A Synthesis Report:
- Youth Service Canada Evaluation (Longitudinal Study).
- Summative Evaluation of HRDC's Youth Internship Programs under
the Youth Employment Strategy.
- YES Interdepartmental Evaluation Phase I.
|
2001-2002: |
A Synthesis Report:
- Youth Internship Canada Program Evaluation Phases II and III.
- YES Interdepartmental Evaluation Phase II (consolidates YES with
other federal youth programs).
|
2003-2004: |
Detailed design of Formative Interdepartmental evaluation of YES |
Evaluation Scheduled |
2004-2005 |
Conduct Formative YES evaluation |
2007-2008 |
Undertake Interdepartmental Summative Evaluation |
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd1.gif)
FACT SHEET #2
Temporary Fisheries Income Program
(2003-2004 Actual Spending: $8.0 million)
Objectives |
The Temporary Fisheries Income Program (TFIP) initiative provided
temporary income support, in the form of a grant, to fishers and fish
plant workers who had been significantly affected by cod and crab stock
closures. The grant was intended to bridge the gap between the
exhaustion of the affected individuals' Employment Insurance benefits
and the implementation of short-term job creation projects administered
by the Atlantic Canada Opportunities Agency and Canada Economic
Development for Quebec Regions.
The program provided short-term financial assistance to affected fishers
and fish plant workers who, without the assistance, would have been
likely to experience hardship as a result of the fishery closures. |
Results and Outcomes |
A total of 2,702 clients received assistance. The grant amount was
the lesser of the previous Employment Insurance benefit rate of eligible
individuals or $325 per week, to a maximum of $3,900. |
Partners |
HRSDC worked with the Atlantic Canada Opportunities Agency (ACOA),
Canada Economic Development for Quebec Regions (CED Q), the Department
of Fisheries and Oceans (DFO) and the provinces to maximize effort to
assist affected workers and communities. |
Milestones for Achievement: |
Renewal Date |
Program ended September 6, 2003
The TFIP initiative was approved for a 19-week period beginning April
27, 2003 and ending September 6, 2003. |
Evaluation Performed |
None |
Evaluation Scheduled |
An evaluation of the program is underway and will be completed in
2004 2005. |
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd2.gif)
FACT SHEET #3
National Literacy Program
(2003-2004 Actual: $29.9 million)
Objectives |
- To increase literacy opportunities and take-up, so that people
improve their literacy skills.
- To work towards making Canada's social, economic and political
life more accessible to those with weak literacy skills.
|
Planned Results |
- Increased public awareness and understanding of literacy issues
- Improved information sharing and co-ordination
- Increased evidence base and gap identification
- Enhanced capacity of Secretariat partners to address literacy
issues
- The integration of literacy and plain language considerations
into related policy and institutional life
- More literacy opportunities for Canadians with low literacy
skills
|
Partnerships |
- Provinces and territories, non-governmental organizations,
business, labour, voluntary sector, other government departments
|
Actual Results |
- Support of literacy projects, through grants and contributions
that improve the capacity of Canadian organizations to deliver
literacy programs that lead to an increase of literacy
opportunities for all Canadians with low literacy skills.
- Partnership approach with Stakeholders which supports a more
strategic use of resources dedicated to literacy.
|
Milestones for Achievement: |
Renewal Date |
March 31, 2005 |
Develop Evaluation Framework |
To be completed by September, 2004 |
Evaluation Performed |
Evaluation Report completed January 2003 |
Evaluation Scheduled |
Formative in 2005-2006; Summative in 2007-2008 |
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd3.gif)
FACT SHEET #4
National Homelessness Initiative (NHI)
(2003-2004 Actual: $129.9 million)
Objectives |
Original Initiative:
- To lessen the hardship of people who are homeless by increasing
services, for example by providing additional shelter space or
more alternative housing for longer-term shelter residents;
- To promote a coordinated series of programs and initiatives
aimed at reducing homelessness;
- To strengthen the capacity of communities by bringing local
service providers together to develop plans that address
individual needs in a seamless and coordinated fashion;
- To promote broad-based partnerships among all stakeholders
(private, non-profit, volunteer and labour organizations, the
general public and all levels of government) to address
homelessness at a community level;
- To develop a base of information and knowledge about
homelessness and share it among all concerned parties and with
the general public.
Extended Initiative:
- To develop a comprehensive continuum of supports to help
homeless Canadians move out of the cycle of homelessness and
prevent those at-risk from falling into homelessness by
providing communities with the tools to develop a range of
interventions to stabilize the living arrangements of homeless
individuals and families - encouraging self-sufficiency where
possible - and prevent those from falling into homelessness.
- To ensure sustainable capacity of communities to address
homelessness by enhancing community leadership and broadening
ownership, by the public, non-profit and private sectors, on the
issue of homelessness in Canada.
|
Planned Results |
Original Initiative:
- Sustained engagement on homelessness by all sectors of society
- More comprehensive continuum of supports in place
- Alleviation of the hardship of homeless people
Extended Initiative:
- Increased local capacity and resources to deal with
homelessness; Projects and partnerships undertaken by
communities to improve services and facilities for homeless
people (from emergency to prevention); Improved and more
inclusive decision-making around investments; Enhanced community
ownership of process and solutions; Increased awareness of the
nature of homelessness and effective responses.
- Enhanced access to information; Improved information and data on
the homeless population and homelessness issues; More
comparative research; Increased application, sharing and
exchange of knowledge, and best practices.
- Coordinated response between sectors to address homelessness;
Inclusion of homelessness in policy options at all levels of
government; Broader range of partnerships; Cooperation among
federal departments in addressing homelessness.
|
Milestones for Achievement: |
Renewal Date |
A three-year extension of the NHI was announced in the February 2003
Budget. |
Evaluation Performed |
- Formative Evaluation (completed in 2002-2003);
- Community Plan Assessments (completed September 2003).
|
Evaluation Scheduled |
Summative Evaluation (to assess the longer-term impact of the
Initiative) to be completed by March 2006. |
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd4.gif)
FACT SHEET #5
Grant to the Canadian Council on Learning
(2003-2004 Actual: $85 million)
Objectives |
To promote and support evidence-based decision making in all areas
of lifelong learning by informing Canadians regularly on Canada's
progress on learning outcomes, and promoting knowledge and information
exchange among learning partners. |
Expected Results and Outcomes |
- An integrated pan-Canadian set of indicators for reporting on
outcomes across the continuum of lifelong learning.
- Improved data and information on learning to address learning
priorities.
- Improved evidence-based decision making by users of learning
information, including individual Canadians and learning system
administrators, and improved learning outcomes for Canadians.
- Strengthened collaboration amongst organizations involved in
learning information across Canada, greater use of effective
practices by learning system decision makers and improved access
to data and information.
|
Renewal Date |
n/a |
Evaluation Performed |
n/a |
Evaluation Scheduled |
- An independent formative evaluation to be performed within 30
months of the signing of the funding agreement governing the
grant.
- An independent summative evaluation to be performed within 48
months of the signing of the funding agreement governing the
grant.
|
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd5.gif)
FACT SHEET #6
Aboriginal Human Resources Development Strategy
(2003-2004 Actual Spending: $260 million) a
Objectives |
To support Aboriginal organizations to develop and implement labour
market, youth and child care programs that are designed to address the
local and regional needs of Aboriginal people. This programming will:
- assist Aboriginal individuals to prepare for, obtain and
maintain employment, thereby resulting in savings to income
support programs;
- assist Aboriginal youth (a person normally from 15 to 30 years
of age) in preparing for, obtaining and maintaining employment
and in making a successful transition into the labour market,
thereby resulting in increased employment; and
- increase the supply of quality child care services in First
Nations and Inuit communities, thereby raising the availability
of distinct and diverse services in these communities to a level
comparable to that of the general population.
|
Results and Outcomesb |
Assisted 46,106 Aboriginal clients, of whom 21,581 became employed
or self-employed, and approximately 7,746 Aboriginal youth returned to
school. Additionally, 7,500 child care spaces were supported and
occupied. |
Partners |
HRSDC partnerships signed with Aboriginal organizations through 79
Aboriginal Human Resources Development Agreements (AHRDA). |
Milestones for Achievement: |
Renewal Date |
April 1, 2005 |
Evaluation Performed |
Phase I Review of the AHRDS is due to be released in December 2004.
This Review examined the Aboriginal Human Resources Development
Agreements in year four of their five-year mandate (1999-2004). The
scope of the Review covered AHRDS planning activities, partnerships,
horizontal management and capacity-building. |
Evaluation Scheduled |
HRSDC, working closely with its partners, plans to carry out further
review and evaluation of the Aboriginal Human Resources Development
Agreements in future, with the objective of developing a more
comprehensive perspective on results achieved and lessons learned. Work
on Phase II of the Review is planned to begin in the fall of 2004. |
a. Does not include $97.6
million from Employment Insurance Act Part II.
b. These results and outcomes are based on total program funding through
the Consolidated Revenue Fund (CRF) and Employment Insurance Part II.
Specific results derived from the CRF only are unavailable. |
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd6.gif)
FACT SHEET #7
Sector Council Program
(2003-2004 Actual: $14.0 million)
Objectives |
The ultimate goal of Sector Council Program is two-pronged; the
Program will continue to build on current partnerships and establish new
relationships towards:
- ensuring that Canadians have access to, and can obtain the
skills and knowledge required to participate in an
ever-changing, skills-oriented labour market; and
- developing/fostering an efficient and effective functioning
labour market in targeted sectors of the Canadian economy.
The Program remains focused on working towards the achievement of four
broad, long-range objectives:
- Increased industry learning and skills development;
- More informed and responsive learning system to industry needs;
- Enhanced ability of industry to recruit, retain and address
human resources issues; and
- Reduced barriers to labour mobility.
|
Planned Results |
The Sector Council Program will continue to build on current
partnerships with Sector Councils toward the achievement of the
following objectives in the short term:
- Enhanced collaboration, action and investment by industry
- Increased consensus and understanding of skills, occupational
needs and labour market issues
- Increased availability and use of products and services to help
industry address their human resources issues
- Increased availability of products and mechanisms to facilitate
labour market entry and career progression
|
Partnerships |
The Sector Council Program achieves results through sector councils
(comprising of representatives from business, labour, education,
government and other professional groups) |
Milestones for Achievement: |
Renewal Date |
March 2007 |
Evaluation Performed |
No formal evaluation as of this date. |
Evaluation Scheduled |
The formative evaluation of the Sector Council Program is commencing
and is expected to be completed by December 2006. Interim reports are
anticipated August 2005 and March 2006.
Summative Evaluation of Sector Partnerships in 2006-2007. |
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd7.gif)
FACT SHEET #8
Older Workers Pilot Projects
(2003-2004 Actual: $11.9 million)
Objectives |
To support innovative pilot projects designed to re-integrate
displaced older workers into sustainable employment, or maintain in
employment older workers threatened with displacement. This objective
supports HRSDC's human resources investment priorities aimed at helping
clientele with particular labour market needs and issues, broadening
partnerships to enhance and integrate programming, and focusing on
prevention. |
Results and Outcomes |
- HRSDC approved a total of 34 new projects for 2003-2004, and 26
projects were approved to continue pilot activities.
- As a result, approximately 5,896 older workers were assisted
through continued pilot activities while approximately 1,833
older workers were assisted through new pilot projects.
|
Partners |
The OWPPI is a federal-provincial/territorial initiative.
Provincial and territorial governments include: Government of
Newfoundland and Labrador; Government of Nova Scotia; Government of
Prince Edward Island; Government of New Brunswick; Government of Quebec;
Government of Manitoba; Government of Saskatchewan; Government of
British Columbia; Government of the Yukon*; Government of the Northwest
Territories; Government of Nunavut*.
*Yukon and Nunavut decided not to participate in 2003-2004.
(Ontario and Alberta decided not to participate in the Initiative.) |
Milestones for Achievement: |
Renewal Date |
Program to end on May 30, 2005. |
Evaluation Performed |
Evaluations of pilot projects that ended on or before March 31, 2004
are ongoing, with some evaluations nearing completion.
For projects undertaken during the 2004-2005 fiscal year, each
participating jurisdiction is asked to submit to HRSDC two employment
outcome reports. The first report will consist of a 30-day follow-up
survey; the second report will consist of a 12-month follow-up survey.
These results will supplement the overall evaluation. |
Evaluation Scheduled |
Final evaluations for projects that ended on or before March 31,
2004, to be received by HRSDC by March 31, 2005.
30-day follow-up survey to be received by HRSDC by May 15, 2005. In the
case of Quebec, a 12-week follow-up survey is to be received by HRSDC by
August 31, 2005.
12-month follow-up survey to be received by HRSDC by April 30, 2006. |
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd8.gif)
FACT SHEET #9
Aboriginal Skills and Employment Partnerships (ASEP) and
Voisey's Bay
(2003-2004 Actual Spending: $7.4 million)
Objectives |
- The overall objective of the ASEP initiative is to achieve
sustainable employment for Aboriginal people leading to lasting
benefits for Aboriginal communities, families and individuals.
- The initiative aims to promote maximum employment for Aboriginal
people on major economic developments through a collaborative
partnership approach.
- The Voisey's Bay initiative will provide Aboriginal people with
the skills needed to take advantage of employment opportunities
at the mine as well as opportunities related to any spin off
activities.
|
Results and Outcomes |
Results for the Voisey's Bay project:
- 1,031 Aboriginal clients assessed for participation.
- 77 clients enrolled in training.
- 601 Aboriginal people were employed at the construction site
2003-2004; with 385 of those assisted through JETA wage subsidy
program.
- Overall there were 704 client interventions started with 521
interventions completed.
- JETA also offered career/retention services and pre-employment
training to clients.
|
Partners |
HRSDC is working with provincial and territorial governments,
industry, Aboriginal groups and other organizations to help develop the
partnerships required to access ASEP funding.
As a pilot for ASEP, HRSDC has helped develop a partnership between the
Voisey's Bay Nickel Company, the Innu Nation, the Labrador Inuit
Association, the Labrador Metis Nation and the Province of Newfoundland
and Labrador for the implementation of programs and services to prepare
Aboriginal people for long term jobs associated with the Voisey's Bay
project. These groups have established a partnership entitled the Joint
Voisey's Bay Employment and Training Authority (JETA). |
Milestones for Achievement: |
Renewal Date |
Currently not applicable |
Evaluation Performed |
None to date |
Evaluation Scheduled |
Each ASEP project will have an evaluation framework, clearly
outlining how HRSDC will evaluate the project, including the data that
needs to be collected and the timelines for reporting on the data. It
should be noted that evaluation work on ASEP projects will be scheduled
in relation to their respective dates of commencement.
The evaluation methodology will consist of environmental scans of
communities and collection of baseline data at the start-up of each ASEP
project, on-going review of ASEP monitoring data, surveys of ASEP
clients, project and community case studies, informant interviews and
focus groups.
Annual interim reports are planned to be completed in year 2005-2006.
The final synthesis report on evaluation findings from ASEP projects
will be completed in 2008. Project and community case studies will be
completed at the end of the 2nd and 4th year of the program, with a
formative evaluation scheduled in the program's 2nd year (2005-2006) and
the summative evaluation in the final year (2006-2007).
The evaluation process for Voisey's Bay, which is the pilot project for
the ASEP, is already underway in partnership with the Joint Voisey's Bay
Employment and Training Authority (JETA). A Memorandum of Understanding
between HRSDC and JETA has been signed, outlining the evaluation
framework. HRSDC entered into a contribution agreement with JETA in 2003
to deliver programming to assist the Aboriginal people of Labrador to
obtain long-term employment at the Voisey's Mine/Mill site when it is
operational in 2006. |
![Monthly Cash Disbursement graph](/web/20061203165039im_/http://www.tbs-sct.gc.ca/rma/dpr/03-04/HRSDC-RHDCC/images/mcd9.gif)
Foundations (Conditional Grants)
Frontier College Learning
Foundation
Purpose of the Foundation
Frontier College Learning Foundation provides financial support for the
work of Frontier College. Frontier College is a Canada-wide,
volunteer-based, literacy organization which teaches people to read and
write and nurtures an environment favourable to lifelong learning. It
reaches out to people wherever they are and responds to their particular
learning needs. |
Amount and Timing of Funding Provided |
Projected Use of Funds |
Expected Results |
Actual Results |
$12 million on March 31, 2000. |
The endowment assists Frontier College to increase the number of
university chapters, the number of student tutors and the establishment
of tutor-training partnerships with national youth-servicing agencies in
Canada. |
The endowment is expected to result in the growth of Frontier
College's presence and services across Canada, which in turn results in
increased access to its program. |
The project is based on a 5 year agreement. As such, final results
are not available yet. However, based on the 2003 yearly report, the
endowment resulted in:
- the ability to staff the English as a Second Language program;
- support for the work of the family literacy co-ordinator in his
efforts to assist families in their learning activities through
book donations;
- more effective professional development and networking
opportunities for volunteers and parents running reading
circles;
- support for the work of the Homework Club co-ordinators in their
efforts to maintain community homework clubs; and
- support for the recruitment, training and placement of
labourer-teachers in rural BC, Manitoba and Quebec where
marginalized migrant workers are tutored.
The Foundation also continued its efforts in the campaign to raise funds
to build the endowment fund. |
Peter Gzowski Foundation for Literacy
Peter Gzowski Foundation for
Literacy
Purpose of the Foundation
The purpose of this foundation is to provide one-time funding and a
vehicle for corporations and private citizens, who supported Peter
Gzowski's work in literacy, to make donations in his name. |
Amount and Timing of Funding Provided |
Projected Use of Funds |
Expected Results |
Actual Results |
$5 million on March 31, 2003. |
Literacy activities which support the national coordination of the
Peter Gzowski Invitational (PGI) Golf Tournament for Literacy
Literacy activities which support the raising of funds and public
awareness for literacy at the local level
Literacy activities that support the promotion of literacy and leverage
funds for literacy throughout Canada. |
- Increased public awareness of, and support for, literacy issues
- Leveraged funds
- Promotion of literacy and its importance
|
- Progress has been made through the PGI Golf Tournament for
Literacy with $637,289 in revenues raised in 2003-2004 (through
15 PGI's); PGI remains the largest fundraiser and awareness
raiser for literacy in Canada; and after 18 years in operation,
PGI continues to increase revenues and decrease costs. With the
funding support, all raised funds were put into local literacy
programs
|
The Canada Millennium
Scholarship Foundation
The Budget Implementation Act, 1998, provides
for the creation of the Canada Millennium Scholarship Foundation. The
Act establishes that the Minister of Human Resources Development Canada
(which has become Human Resources and Skills Development Canada) is
responsible for tabling Foundation reports to Parliament, including the
Foundation's annual report.
The endowment is managed in accordance with the Funding Agreement
between the Foundation and the Government of Canada, as represented by
the Ministers of Finance and Human Resources Development Canada (which
has become Human Resources and Skills Development Canada). For further
information on the Foundation, see www.millenniumscholarships.ca. |
Purpose of the Foundation
To increase access to post-secondary education by granting scholarships
to students who are in financial need and who demonstrate merit. |
Amount and Timing of Funding Provided |
Projected Use of Funds |
Expected Results |
Actual Results |
Created in 1998 as an autonomous body with a $2.5
billion endowment to administer scholarships to students for a period of
ten years, starting in the year 2000. |
Annually award bursaries averaging $3,000 to post-secondary students
based on financial need. |
Approximately 90,000 students with demonstrated financial need
benefit from millennium bursaries annually. |
Distributed 94,256 bursaries totalling $288,791,277 in payments to
students. |
Distribute annual millennium entrance excellence awards, valued at
$4,000 or $5,000 depending on the type of award, to students beginning
post-secondary studies for the first time who demonstrate exceptional
merit. |
Over 900 post-secondary students benefit from millennium entrance
excellence awards annually. |
916 entrance award laureates received entrance excellence awards. |
Beginning in September 2003, distribute annual national in-course
excellence awards, valued at $4,000 or $5,000 depending on the type of
award, to upper-year post-secondary students. |
Starting in 2003, up to 1,200 post-secondary students benefit from
annual national in-course excellence awards. |
822 students received in-course entrance awards. |
Undertake a research program into the determinants of access to
higher education and the effect of current student financial assistance
programs on students' behaviour. |
Improve access to post-secondary education so that Canadians can
acquire the skills needed to participate in a changing economy and
society. |
8 research studies were published in 2003. |
Note: Among other findings, a mid-term evaluation
conducted in 2003 suggested that the current delivery agreements
that the Foundation has with most provinces could be changed to
improve post-secondary access. In most provinces, grant recipients
receive the grant plus a student loan, the value of which has been
reduced by the value of the grant - thus, the total amount of funds
that students receive is equal only to the value of the loan before
it was reduced. The evaluation argues that in order to improve
access, students should be provided with more overall funding - they
should receive their grant plus the full value of their student
loan. The Foundation stated in its Annual Report that on-going
research and stakeholder consultations are being used to address
this and other issues raised in the evaluation.
|
Introduction to Specified Purpose Accounts
Specified Purpose Accounts (SPA) are special categories of revenues and
expenditures. They report transactions of certain accounts where enabling
legislation requires that revenues be earmarked and that related payments and
expenditures be charged against such revenues. The transactions of these
accounts are to be accounted for separately.
HRSDC is responsible for the stewardship of three such accounts:
- the Employment Insurance (EI) Account;
- the Government Annuities Account; and
- the Civil Service Insurance Fund.
The EI Account is a consolidated SPA and is included in the
financial reporting of the Government of Canada. Consolidated SPAs are used
principally where the activities are similar in nature to departmental
activities and the transactions do not represent liabilities to third parties
but, in essence, constitute Government revenues and expenditures.
The Government Annuities Account is a consolidated SPA and is
included in the financial reporting of the Government of Canada. It was
established by the Government Annuities Act, and modified by the Government
Annuities Improvement Act, which discontinued sales of annuities in 1975.
The account is valued on an actuarial basis each year, with the deficit or
surplus charged or credited to the Consolidated Revenue Fund.
The Civil Service Insurance Fund is a consolidated SPA and is
included in the financial reporting of the Government of Canada. It was
established by the Civil Service Insurance Act. Pursuant to subsection
16(3) of the Civil Service Insurance Regulations, the amount of
actuarial deficits is transferred from the Consolidated Revenue Fund to the
Civil Service Insurance Account in order to balance the assets and liabilities
of the program.
The following information updates forecasted data on the EI Account that was
provided in the 2003-2004 Report on Plans and Priorities.31
That report presented multi-year financial data and general
information. Additional information on performance and year-end data is
available at the Internet addresses provided in this section.
Employment Insurance Account
The table below summarizes the financial results for the Employment Insurance
(EI) Account from 2001-2002 to 2003-2004. In 2002-2003, the Government of Canada
changed its basis of accounting from the modified accrual accounting to the full
accrual basis of accounting. This change in accounting policy has been applied
retroactively and the financial statements have been restated accordingly.
EI Account — Statement of Operations and Accumulated
Surplusa
(millions of dollars) |
2001-2002 |
2002-2003 |
2003-2004 |
Actual |
Actual |
Forecast b |
Actual |
Revenue |
Premiums |
18,000 |
18,243 |
17,887 |
17,900 |
Penalties |
65 |
71 |
72 |
47 |
Interest |
1,087 |
1,055 |
1,181 |
1,125 |
Total Revenue |
19,152 |
19,369 |
19,140 |
19,072 |
Expenditures |
Benefits |
13,694 |
14,501 |
15,505 |
15,070 |
Administrative Costs |
1,476 |
1,519 |
1,571 |
1,521 |
Doubtful Accounts c |
73 |
81 |
84 |
60 |
Total Expenditures |
15,243 |
16,101 |
17,160 |
16,651 |
Surplus |
Current Year |
3,909 |
3,268 |
1,980 |
2,421 |
Cumulative |
40,544 |
43,812 |
45,792 |
46,233 |
Premium Rate |
2001 |
2002 |
2003 |
2004 |
(% of Insurable Earnings) |
Employee |
2.25% |
2.20% |
2.10% |
1.98% |
Employer |
3.15% |
3.08% |
2.94% |
2.77% |
a. The EI Account is a consolidated Specified Purpose Account (SPA)
and is included in the financial reporting of the Government of
Canada. Consolidated SPAs are used principally where the activities
are similar in nature to departmental activities and the
transactions do not represent liabilities to third parties but, in
essence, constitute government revenues and expenditures.
b. The forecasts for 2003-2004 were presented in the 2004-2005
Report on Plans and Priorities and have not been restated.
c. Represents the write-offs and estimates of uncollectible account
receivables for benefit overpayments and penalties imposed.
|
Benefits rose in 2003-2004 mainly due to an increase in the number of
beneficiaries, the result of a higher level of unemployment rate, accompanied by
a higher average benefit rate. EI premiums decreased by $343 million mainly due
to lower premium rates, which offset the increase in employment and earnings.
Interest earned increased, due solely to the rise in the cumulative surplus, as
interest rates declined. As total revenue exceeds total expenditure by $2.4
billion, the cumulative EI surplus is $46.2 billion as of March 31, 2004.
More detailed information is reported in the 2003-2004 audited EI Account
financial statements that are included in the 2004 Public Accounts of Canada,
Volume 1, Section 4.32 HRSDC also
offers a website dedicated to Employment Insurance.33
It provides information on the authority, objectives and details of the program
as well as linkages to the Actuarial Reports and Monitoring and Assessment
Reports.
Government Annuities Account
The table below summarizes the financial results for the Government Annuities
Account from 2001-2002 to 2003-2004.
Government Annuities Account
- Receipts and Disbursements
(millions of dollars) |
Actual |
2001-2002 |
2002-2003 |
2003-2004 |
Actuarial Liabilities — |
Balance at Beginning of Year |
507.8 |
471.4 |
437.6 |
Income |
33.3 |
30.8 |
28.5 |
Payments and Other Charges |
65.2 |
61.3 |
57.8 |
Excess of Payments and Other Charges Over Income for
the Year |
31.9 |
30.5 |
29.3 |
Actuarial Surplus |
4.5 |
3.3 |
2.5 |
Actuarial Liabilities — |
Balance at End of the Year |
471.4 |
437.6 |
405.8 |
The annual report and financial statements for Government Annuities
are available in the 2004 Public Accounts of Canada, Volume 1, Section
6.34
Civil Service Insurance Fund
The table below summarizes the financial results for the Civil Service
Insurance Fund from 2001-2002 to 2003-2004.
Civil Service Insurance Fund
- Receipts and Disbursements
(millions of dollars) |
Actual |
2001-2002 |
2002-2003a |
2003-2004 |
Revenue |
Opening Balance |
8.0 |
7.7 |
7.5 |
Receipts and Other Credits |
0.1 |
0.3 |
0.2 |
Payments and Other Charges |
0.4 |
0.5 |
0.6 |
Excess of Payments and Other Charges Over Income for
the Year |
0.3 |
0.2 |
0.4 |
Balance at End of the Year |
7.7 |
7.5 |
7.1 |
a. The receipts and other credits in 2002-2003 were increased to
account for the balancing credit of $0.1 as of March 31, 2003 that
was made.
|
The annual report and financial statements for the Civil Service
Insurance Fund are available in the 2004 Public Accounts of Canada,
Volume 1, Section 6.35
Statutory Annual Reports
Canada Student Loans Program
In August 2000, the Canada Student Loans Program (CSLP) was shifted from the
risk-shared financing arrangements that had been in place with financial
institutions between 1995 and July 2000 to a direct student loan financing plan.36
This meant that the Program had to redesign the delivery mechanism in order
to directly finance student loans. In the new arrangement, the Government of
Canada provides the necessary funding to students and two service providers have
contracts to administer the loans.
It also meant that the Program had to enter into interim contracts with the
former risk-shared loan lenders in order to ensure uninterrupted delivery of
federal student financial assistance until the Direct Loans program could be
fully implemented. These contracts ended February 28, 2001.
Reporting Entity
The entity detailed in this report is the Canada Student Loans Program only
and does not include departmental operations related to the delivery of the
CSLP. Expenditures in the figures are primarily statutory in nature, made under
the authority of the Canada Student Loans Act and the Canada
Student Financial Assistance Act.
Basis of Accounting
The financial figures are prepared in accordance with accounting policies and
concepts generally accepted in Canada and as reflected in the Public Sector
Accounting Handbook of the Canadian Institute of Chartered Accountants.
Specific Accounting Policies
Revenues
Two sources of revenue are reported: interest revenue on Direct Loans and
recoveries on Guaranteed and Put Back Loans. Government accounting practices
require that recoveries from both sources be credited to the government's
Consolidated Revenue Fund. They do not appear along with the expenditures in the
CSLP accounts, but are reported separately in the financial statements of Human
Resources and Skills Development Canada (HRSDC) and the Government.
- Interest Revenue on Direct Loans — Student borrowers
are required to pay simple interest on their part-time student loans and
on their full-time loan, but only when they leave full-time studies.
Students have the option of selecting a variable (prime + 2.5%) or fixed
(prime + 5%) interest rate. The amounts in the figures represent the
interest accrued on the outstanding balance of the government-owned
Direct Loans. Borrowers continue to pay the interest accruing on the
guaranteed and risk-shared loans directly to the private lender holding
these loans.
- Recoveries on Guaranteed Loans — The government
reimburses the private lenders for any loans issued prior to August 1,
1995 that go into default (i.e., lenders claim any amount of principal
and interest not repaid in full). The amounts in the figures represent
the recovery of principal and interest on these defaulted loans.
- Recoveries on Put-back Loans — Under the risk-shared
agreements, the government will purchase from the participating
financial institutions any loans issued between August 1, 1995 to July
31, 2000 that are in default of payments for at least 12 months after
the period of study, that in aggregate, do not exceed 3% of the average
monthly balance of the lender's outstanding student loans in repayments.
The amount paid is set at 5% of the value of the loans in question. The
recoveries amounts in the figures represent the recovery of principal
and interest on these loans.
Canada Study Grants
Canada Study Grants improve access to post-secondary education by providing
non-repayable financial assistance to post-secondary students with particularly
high levels of need. Five types of grants are available to assist: (1) students
with permanent disabilities in order to meet disability-related educational
expenses (up to $8,000 annually); (2) students with dependants (up to
$3,120annually); (3) high-need part-time students (up to $1,200 annually); (4)
women in certain fields of Ph.D. studies (up to $3,000 annually for up to three
years); and (5) high-need students with permanent disabilities (up to $2,000
annually).
Collection Costs
These amounts represent the cost of using private collection agencies to
collect defaulted Canada Student Loans. The loans being collected include:
risk-shared and guaranteed loans that have gone into default and for which the
government has reimbursed the private lender; and Direct Loans issued after July
31, 2000, that are returned to HRSDC by the third party service provider as
having defaulted.
Interim Arrangements
As noted in the introduction to this section, interim contracts were entered
into with the former risk-shared loan lenders to disburse full-time Direct Loans
on the government's behalf until February 28, 2001. At that time, the government
reimbursed the lenders 85% of the loan principal they had advanced during the
interim period. The remaining 15% was reimbursed to the lenders later. These
contracts also called for remuneration in the form of transaction fees and the
interest on funds advanced on behalf of the government. Another contract was
entered into with Canada Post for the delivery of Direct Loans to part-time
students. The Interest Cost to Financial Institutions (Interim) and Transition
fees to Financial Institutions (Interim) items identify the cost of these
interim arrangements.
- Interest Cost to Financial Institutions (Interim) —
This expense represents the interest costs, calculated at prime, paid by
CSLP on a monthly basis to the lending institutions on the outstanding
advances made to full-time students with Direct Loans.
- Transition Fees to Financial Institutions (Interim) —
This expense represents the cost of transaction fees paid by CSLP during
the interim period for each fully completed full-time loan made to the
student by the participating lending institutions. Transition fees also
include payments made to Canada Post for each fully completed part-time
loan made during the interim period. The cost is calculated on the basis
of certificates of eligibility negotiated by the student.
Service Bureau Costs
As of March 1, 2001, CSLP uses third party service providers to administer
Direct Loans disbursement, in-study loan management and post-studies repayment
activities. This item represents the cost associated with these contracted
services.
Risk Premium
Risk premium represents part of the remuneration offered to lending
institutions participating in the risk-shared program from August 1, 1995 to
July 31, 2000. The risk premium was 5% of the value of loans being consolidated
(normally the value of loans issued to students), being calculated and paid at
the time students leave studies and go into repayment. In return, the lenders
assumed risk associated with non-repayment of these loans.
Put-Back
Subject to the provisions of the contracts with lending institutions, the
government will purchase from a lender the student loans that are in default of
payment for at least 12 months and that, in aggregate, do not exceed 3% of the
average monthly balance of the lender's outstanding student loans in repayments.
The amount paid is set at 5% of the value of the loans in question. The figures
also include any refund made to participating financial institutions on the
recoveries.
Administrative Fees to Provinces and Territories
Pursuant to the Canada Student Financial Assistance Act (CSFAA),
the government has entered into arrangements with participating provinces and
Yukon Territory to facilitate the administration of the CSLP. They administer
the application and needs assessment activities associated with federal student
financial assistance and in return they are paid an administrative fee.
In-Study Interest Borrowing Expense
The capital needed to issue the Direct Loans is raised through the department
of Finance's general financing activities. The cost of borrowing this capital is
recorded in the department of Finance's overall financing operations. The
figures represent the cost attributed to CSLP in support of Direct Loans while
students are considered in study status.
In Repayment Interest Borrowing Expense
The capital needed to issue the Direct Loans is raised through the department
of Finance's general financing activities. The cost of borrowing this capital is
recorded in the department of Finance's overall financing operations. The
figures represent the cost attributed to CSLP while students are in repayment of
their Canada Student Loans.
In-Study Interest Subsidy
A central feature of federal student assistance is that student borrowers are
not required to pay the interest on their student loans as long as they are in
full-time study and, in the case of loans negotiated prior to August 1, 1993,
for six months after the completion of studies. Under the guaranteed and
risk-shared programs, the Government paid the interest to the lending
institutions on behalf of the student.
Interest Relief
Assistance may be provided to cover loan interest for up to 54 months for
borrowers who have difficulty repaying their loans. The shift from Guaranteed
and Risk-Shared Loans to Direct Loans did not alter interest relief for loans in
distress from the borrower's perspective; however, the method of recording
associated costs changed. For loans issued prior to August 1, 2000, CSLP
compensates lending institutions for lost interest equal to the accrued interest
amount on loans under interest relief. For loans issued after August 1, 2000, an
interest relief expense is recorded to offset the accrued interest on direct
loans.
Debt Reduction in Repayment
Debt Reduction in Repayment (DRR) assists borrowers in severe financial
hardship. DRR is a federal repayment assistance program through which the
Government of Canada reduces a qualifying student's outstanding Canada Student
Loans principal to an affordable amount after all other interest relief measures
are exhausted. The maximum amount of the reduction is $10,000 or 50% of the loan
principal, whichever is less. For loans issued prior to August 1, 2000, CSLP
pays the lending institutions the amount of student debt principal reduced by
the Government of Canada under DRR. For loans issued after August 1, 2000, the
Government of Canada forgives a portion of the loan principal.
Claims Paid and Loans Forgiven
From the beginning of the program in 1964 until July 31, 1995, the Government
fully guaranteed all loans issued to students by private lenders. The Government
reimburses private lenders for any of these loans that go into default (i.e.,
lenders claim any amount of principal and interest not repaid in full, after
which the department of Social Development Canada's Collection Services will
attempt to recover these amounts).37
The risk-shared arrangements also permitted loans issued from August 1, 1995 to
July 31, 2000 to be guaranteed under specific circumstances. This item
represents the costs associated with loan guarantees.
Pursuant to the Canada Student Loans Act and the Canada Student
Financial Assistance Act, the government incurs the full amount of the
unpaid principal plus accrued interest in the event of the death of the borrower
or if the borrower becomes permanently disabled and cannot repay the loan
without undue hardship.
Bad Debt Expense
Under Direct Loans, the government owns the loans issued to students and must
record them as assets. As a result, Generally Accepted Accounting Principles
require a provision be made for potential future losses associated with these
loans. The provision must be made in the year the loans are issued even though
the losses may occur many years later. The figures represent the annual expense
against the provisions for Bad Debt and Debt Reduction in Repayment on Direct
Loans.
Alternative Payments to Non-participating Provinces
Provinces and territories may choose not to participate in the CSLP. These
provinces and territories receive an alternative payment to assist in the cost
of delivering a similar student financial assistance program.
Commitments
As at March 31, 2004, the department had the following commitments for
Service Provider contracts: $76.6 million. The current end date for the Service
Provider contracts is February 28, 2005.
Table 10: Consolidated
Canada Student Loans Program — Combined Programs
(millions of
dollars) |
Actual |
2003-2004 |
2001-2002 |
2002-2003 |
Forecast |
Actual |
Revenues |
Interest Revenue on Direct Loans |
44.2 |
103.9 |
145.2 |
174.3 |
Recoveries on Guaranteed Loans |
123.7 |
111.1 |
103.1 |
91.3 |
Recoveries on Put-Back Loans |
4.2 |
7.7 |
8.9 |
9.6 |
Total Revenues |
172.1 |
222.7 |
257.2 |
275.2 |
Expenses |
Transfer Payments |
Canada Study Grants |
69.7 |
54.5 |
78.2 |
66.8 |
Total Transfer Payments |
69.7 |
54.5 |
78.2 |
66.8 |
Loan Administration |
Collection Costs |
14.3 |
12.8 |
13.3 |
13.4 |
Interim Arrangements |
- Interest Costs to Financial Institutions |
13.7 |
0.0 |
0.0 |
0.0 |
- Transition Fees to Financial Institutions |
0.3 |
0.0 |
0.0 |
0.0 |
Service Bureau Costs |
27.9 |
41.2 |
61.6 |
41.0 |
Risk Premium |
51.0 |
23.0 |
16.8 |
11.7 |
Put-Back |
2.7 |
5.8 |
7.6 |
4.3 |
Administrative Fees to Provinces and
Territories |
9.0 |
8.4 |
9.4 |
8.8 |
Total Loan Administration Expenses |
118.9 |
91.3 |
108.7 |
79.2 |
Cost of Government Support |
Benefits Provided to Students |
In-Study Interest Borrowing Expense (Class
A)a |
105.7 |
138.6 |
148.2 |
148.6 |
In Repayment Interest Borrowing Expense
(Class B)a |
12.7 |
41.3 |
86.4 |
68.1 |
In-Study Interest Subsidy |
77.8 |
39.8 |
25.3 |
27.4 |
Interest Reliefb |
86.5 |
74.6 |
77.7 |
73.8 |
Debt Reduction in Repayment |
4.2 |
7.4 |
10.6 |
10.7 |
Claims Paid & Loans Forgiven |
76.0 |
40.7 |
36.4 |
34.8 |
Bad Debt Expensec |
Debt Reduction in Repayment Expense |
10.6 |
10.8 |
11.5 |
11.5 |
Bad Debt Expense |
171.4 |
175.7 |
186.0 |
193.3 |
Total Cost of Government Support
Expenses |
544.9 |
529.0 |
582.1 |
568.2 |
Total Expenses |
733.5 |
674.7 |
769.0 |
714.2 |
Net Operating Results |
561.4 |
451.9 |
511.8 |
439.0 |
Alternative Payments to Non-Participating
Provincesd |
144.9 |
76.0 |
159.0 |
244.8 |
Final Operating Results |
706.3 |
527.9 |
670.8 |
683.8 |
a. These costs are related to Canada Student Direct Loans but
reported by the Department of Finance.
b. The 2001-2002 and 2002-2003 actuals are restated to reflect the
change of valuation accounting method of the Interest Relief
allowance.
c. This represents the annual expense against the Provisions for Bad
Debt and Debt Reduction in Repayment as required under Accrual
Accounting. The Bad Debt Expense figure for 2002-2003 has been
revised (from $173.8M to $175.7M) to include the expense against the
Provision on Outstanding Interest on Impaired Loans, which is in
accordance with the Actuarial Report on CSLP.
d. For 2003-2004, the total amount disbursed as Alternative Payments
is $160.0M only. Starting in 2003-2004, the corresponding accrual
($84.8M) is now recorded at the departmental level instead, as in
the past, being recorded centrally. This change in methodology
explains the increase of the expenditure shown for that fiscal year.
|
Table 11: Consolidated
Canada Student Loans Program — Risk Shared and Guaranteed Loans Only
(millions of
dollars) |
Actual |
2003-2004 |
2001-2002 |
2002-2003 |
Forecast |
Actual |
Revenue |
Recoveries on Guaranteed Loans |
123.7 |
111.1 |
103.1 |
91.3 |
Recoveries on Put-Back Loans |
4.2 |
7.7 |
8.9 |
9.6 |
Total Revenues |
127.9 |
118.8 |
112.0 |
100.9 |
Expenses |
Transfer Payments |
Canada Study Grants |
N/A |
N/A |
N/A |
N/A |
Total Transfer Payments |
0.0 |
0.0 |
0.0 |
0.0 |
Loan Administration |
Collection Costs |
14.3 |
12.0 |
9.9 |
9.3 |
Risk Premium |
51.0 |
23.0 |
16.8 |
11.7 |
Put-Back |
2.7 |
5.8 |
7.6 |
4.3 |
Administrative Fees to Provinces and
Territories |
0.0 |
0.0 |
0.0 |
0.0 |
Total Loan Administration Expenses |
68.0 |
40.8 |
34.3 |
25.3 |
Cost of Government Support |
Benefits Provided to Students |
In-Study Interest Subsidy |
77.8 |
39.8 |
25.3 |
27.4 |
Interest Relief |
85.6 |
65.3 |
54.1 |
53.8 |
Debt Reduction in Repayment |
4.2 |
7.4 |
10.6 |
10.7 |
Claims Paid & Loans Forgiven |
76.0 |
40.0 |
34.8 |
33.3 |
Total Cost of Government Support Expenses |
243.6 |
152.6 |
124.8 |
125.2 |
Total Expenses |
311.6 |
193.4 |
159.1 |
150.5 |
Net Statutory Operating Results |
183.7 |
74.6 |
47.1 |
49.6 |
Alternative Payments to Non-Participating Provinces |
110.0 |
0.0 |
0.0 |
0.0 |
Final Statutory Operating Results |
293.7 |
74.6 |
47.1 |
49.6 |
Table 12: Consolidated
Canada Student Loans Program — Direct Loans Only
(millions of dollars) |
Actual |
2003-2004 |
2001-2002 |
2002-2003 |
Forecast |
Actual |
Revenue |
Interest Revenue on Direct Loans |
44.2 |
103.9 |
145.2 |
174.3 |
Total Revenue |
44.2 |
103.9 |
145.2 |
174.3 |
Expenses |
Transfer Payments |
Canada Study Grants |
69.7 |
54.5 |
78.2 |
66.8 |
Total Transfer Payments |
69.7 |
54.5 |
78.2 |
66.8 |
Loan Administration |
Collection Costs |
0.0 |
0.8 |
3.4 |
4.1 |
Interim Arrangements |
- Interest Costs to Financial Institutions |
13.7 |
0.0 |
0.0 |
0.0 |
- Transition Fees to Financial Institutions |
0.3 |
0.0 |
0.0 |
0.0 |
Service Bureau Costs |
27.9 |
41.2 |
61.6 |
41.0 |
Administrative Fees to Provinces and
Territories |
9.0 |
8.4 |
9.4 |
8.8 |
Total Loan Administration Expenses |
50.9 |
50.5 |
74.4 |
53.9 |
Cost of Government Support |
Benefits Provided to Students |
In-Study Interest Borrowing Expense (Class
A) a |
105.7 |
138.6 |
148.2 |
148.6 |
In Repayment Interest Borrowing Expense
(Class B)a |
12.7 |
41.3 |
86.4 |
68.1 |
Interest Relief b |
0.9 |
9.3 |
23.6 |
20.0 |
Claim Payments and Loans Forgiven |
- |
0.7 |
1.6 |
1.5 |
Bad Debt Expense c |
Debt Reduction in Repayment Expense |
10.6 |
10.8 |
11.5 |
11.5 |
Bad Debt Expense |
171.4 |
175.7 |
186.0 |
193.3 |
Total Cost of Government Support Expenses |
301.3 |
376.3 |
457.3 |
443.0 |
Total Expenses |
421.9 |
481.3 |
609.9 |
563.7 |
Net Operating Results |
377.7 |
377.4 |
464.7 |
389.4 |
Alternative Payments to Non-Participating Provinces d |
34.9 |
76.0 |
159.0 |
244.8 |
Final Operating Results |
412.6 |
453.4 |
623.7 |
634.2 |
a. These costs are related to Canada Student Direct Loans but
reported by the Department of Finance. b. The 2001-2002 and
2002-2003 actuals are restated to reflect the change of valuation
accounting method of the Interest Relief allowance. c. This
represents the annual expense against the Provisions for Bad Debt
and Debt Reduction in Repayment as required under Accrual
Accounting. The Bad Debt Expense figure for 2002-2003 has been
revised (from $173.8 million to $175.7 million) to include the
expense against the Provision on Outstanding Interest on Impaired
Loans, which is in accordance with the Actuarial Report on CSLP. d.
For 2003-2004, the total amount disbursed as Alternative Payments is
$160.0M only. Starting in 2003-2004, the corresponding accrual
($84.8 million) is now recorded at the departmental level instead,
as in the past, being recorded centrally. This change in methodology
explains the increase of the expenditure shown for that fiscal year.
|
Other Statutory Annual Reports
Noted below are other statutory annual reports that are consolidated in other
segments of this report and/or in the Public Accounts of Canada.
Parts I and III of the Canada Labour Code
These are reported under the Strategic Outcome of "Safe, healthy, fair,
stable and cooperative and productive workplaces"
Civil Service Insurance Act
The complete annual report is included in the 2004 Public Accounts of
Canada,
Volume 1, Section 6.38 It is also
reported on in the Specified Purpose Accounts section of this report.
Government Annuities Act
The complete annual report is included in the 2004 Public Accounts of
Canada,
Volume 1, Section 6.39 It is also
reported on in the Specified Purpose Accounts section of this report.
Consolidated Reporting
Asset Management
Asset management is being reported by Social Development Canada's Financial
and Administrative Services on behalf of HRSDC. Results can therefore be found
in Social Development Canada's Departmental Performance Report available on the
Treasury Board Secretariat website.40
Procurement and Contracting
Procurement and contracting is being reported by Social Development Canada's
Financial and Administrative Services on behalf of HRSDC. Results can therefore
be found in Social Development Canada's Departmental Performance Report
available on the Treasury Board Secretariat website.41
Regulatory Initiatives
Through Access to Learning, Canadians Can Participate Fully
in a Knowledge-Based Economy and Society
Purpose of regulatory initiative |
Expected results |
Performance measurement criteria |
Results achieved |
Debt Reduction in Repayment:
Amendments to the Canada Student Financial Assistance Regulations
and Canada Student Loans Regulations to improve the Debt
Reduction in Repayment measure by increasing the total amount of debt
forgiveness available through the measure. |
Improvement to the Debt Reduction in Repayment measure will increase
its availability to student loan borrowers facing financial hardship. It
would result in reduced loan defaults and collection costs to the
Government of Canada. |
As a result of amended income thresholds to determine eligibility,
it is anticipated that the number of borrowers who would be eligible for
DRR after exhausting Interest Relief will increase by approximately 80%. |
This amendment came into effect on May 11, 2004. Results will become
available in the next year. |
Access to Debt Management Measures:
Amendments to the Canada Student Financial Assistance Regulations
and Canada Student Loans Regulations would allow access to
Interest Relief for borrowers whose payments are in arrears up to 270
days or who are bankrupt. |
Enhancing access to debt management measures is intended to maximize
repayment and minimize default. This would reduce the costs of
collection activities on defaulted student loans. |
It is estimated that the number of borrowers who would benefit from
Interest Relief will increase by 6%. |
This amendment came into effect on May 11, 2004. Results will become
available in the next year. |
Part-time Student Financial Assistance:
Regulatory changes to improve financial assistance for part-time
students. |
Part-time student financial assistance is under review by
Federal-provincial and territorial ADM Committee on Student Financial
Assistance. |
|
|
Safe, Healthy, Fair, Stable, Cooperative and
Productive Workplaces
Safe, Healthy, Fair, Stable, Cooperative and Productive
Workplaces
Purpose of regulatory initiative |
Expected results |
Performance measurement criteria |
Results achieved |
Canada Labour Code, Part II - Canada Occupational
Health and Safety Regulations
Prevention of Violence in the Workplace |
This will ensure that measures for the prevention of violence in the
workplace are implemented for the protection of all employees under
federal jurisdiction. |
- Hazardous Occurrence Reports
- Annual Hazardous Occurrence statistics
- LA-2000 Non-Compliance Reports
|
Proceeding with legal review and drafting of the regulations. |
Canada Labour Code, Part II - Canada Occupational
Health and Safety Regulations
Hazard Prevention Program Regulations |
This will ensure that a program for the prevention of hazards is
implemented in the workplace for the protection of all employees under
federal jurisdiction. |
- Hazardous Occurrence Reports
- Annual Hazardous Occurrence statistics
- LA-2000 Non-Compliance Reports
|
Draft regulations are being finalized for prepublication in Part I
of the Canada Gazette (for a 75-day consultation period). |
The following regulations are made on the joint
recommendation of the Minister of Labour and Housing and the Minister of
Transport: |
Canada Labour Code, Part II - Aviation Occupational
Health and Safety Regulations |
This will bring the existing regulations up to date and is part of
an ongoing commitment to regularly review and update regulations. |
- Hazardous Occurrence Reports
- Annual Hazardous Occurrence statistics
|
The relevant proposed regulations are with Justice Canada’s
Regulations Section for legal drafting and subsequent prepublication in
Part I of the Canada Gazette. |
Canada Labour Code, Part II - Onboard Trains
Occupational Health and Safety Regulations |
This will bring the existing regulations up to date and is part of
an ongoing commitment to regularly review and update regulations. |
- Hazardous Occurrence Reports
- Annual Hazardous Occurrence statistics
|
Working with Transport Canada to finalize the draft regulations
prior to transmittal to Justice Canada’s Regulations Section for legal
drafting. |
Canada Labour Code Part II - Marine Occupational Health
and Safety Regulations |
This will bring the existing regulations up to date and is part of
an ongoing commitment to regularly review and update regulations. |
- Hazardous Occurrence Reports
- Annual Hazardous Occurrence statistics
|
Working with Transport Canada to finalize the draft regulations
prior to transmittal to Justice Canada’s Regulations Section for legal
drafting. |
These following regulations are made on the joint
recommendation of the Minister of Labour and Housing, the Minister of
Natural Resources and the Minister of Indian Affairs and Northern
Development: |
Canada Labour Code, Part II - Oil and Gas Occupational
Health and Safety Regulations |
This will bring the existing regulations up to date and is part of
an ongoing commitment to regularly review and update regulations. |
- Hazardous Occurrence Reports
- Annual Hazardous Occurrence statistics
|
Working with the National Energy Board and HRSDC Legal Services to
finalize the draft for onward transmittal to Justice Canada’s
Regulations Section for legal drafting. |
Horizontal Initiatives
Human Resources and Skills Development Canada is the lead on the following
horizontal initiatives. A Horizontal Results Database detailing each initiative
is available at the following internet address: http://www.tbs-sct.gc.ca/
- Aboriginal Human Resources Development Strategy
- Aboriginal skills and employment partnerships and the Joint Voisey's Bay
employment and training authority
- Youth Employment Strategy
- Labour Market Development Agreements
- Sector Council Program
- Older Workers Pilot Projects Initiative
- Canada Student Loans Program
- National Literacy Program
- National Homelessness Initiative
- Service Canada
- Toronto Waterfront Revitalization Initiative
Evaluations and Audits
Human Resources and Skills Development Canada (HRSDC) is committed to
ensuring that it gets the best possible results from its programs, policies and
services, and that it does so in an effective and efficient manner. The
department can assess this through evaluations and audits.
Evaluations examine all elements of a program, ranging from the procedures
and policies that are used to design and deliver the program, to measuring the
achieved results or impacts (both intended and unintended) of the program.
Evaluations provide credible and objective evidence of how well programs and
policies are working, and how they might be improved.
Audits, on the other hand, provide management with objective assessments and
assurance on key aspects of management practices, control systems and
information used for decision-making and financial reporting. Audits also guide
management in determining where the organization is most exposed to risk, and
what remedial actions are available and appropriate.
While evaluation and audit functions are distinct, both contribute to
ensuring that the department has timely, strategically-focused, objective and
evidence-based information on its management practices and on the performance of
its policies, programs and services, to produce better results for Canadians.
Fiscal year 2003-2004 represented a year of significant change and
transformation for both the Evaluation and Internal Audit directorates. They
first underwent reorganization in the Human Resources Development Canada, and
then the audit and evaluation functions were integrated within HRSDC.
During the year, evaluation efforts were focused, for the most part, on
labour market programs, which now reside with HRSDC. Priority was given to
evaluations of grant and contribution programs requiring the renewal of their
terms and conditions, as well as programs pursuant to the federal-provincial
Labour Market Development Agreements. Significant evaluation activity, however,
was also initiated for programs that now reside within Social Development
Canada, and much of this evaluation work was in progress during 2003-2004. These
included, among others, evaluations of the National Child Benefit Strategy, the
Labour Market Agreements for Persons with Disabilities, and the Guaranteed
Income Supplement and Spousal Allowance.
The Internal Audit function operated that year in a context of significant
and ongoing departmental changes, both in term of accountability structures and
program/process design and operation. Internal audit efforts supported risk and
change management while pursuing the conduct of several major assurance audits,
most of which were completed in the following year.
Internal Audit Services (formerly Internal Audit and Risk Management
Services) administrative reporting changed twice during the period. Since
February 2004, the Director General, Audit and Evaluation is reporting to the
ADM, Strategic Policy and Planning.
Internal Audit has invested in new technology to improve its efficiency and
has increased the depth and coverage of the quality assurance program.
HRSDC publishes and makes its evaluations and audits available to Canadians.
The chart below includes evaluation studies, audits and reviews published or in
progress during 2003-2004, and organized by departmental strategic outcomes.
Executive summaries, observations, recommendations and management action plans
are published on HRSDC Internet sites.42
Evaluations and Audits
To provide
Canadians with: |
As demonstrated by the findings
of the following: |
Efficient and effective income support and labour market transitions |
- EI Reform and Seasonal Workers that Earn Less than $12,000 (published)
- Unemployment Insurance-Employment Insurance Transition: An
Evaluation of the Pre-2001 Maternity and Parental Benefits
Program in Canada (published)
- Summative Evaluation of Employment Benefits and Support Measures
under the Terms of the Canada/British Columbia Labour Market
Development Agreement (in progress)
- Formative Evaluation of the Official Language Minority
Communities Support Fund (in progress)
- Audit of HRSDC Youth Employment Initiatives Program (in
progress)
- Audit of Entitlement to Employment Insurance Benefits (in
progress)
|
Enhanced competitiveness of Canadian workplaces by supporting
investment in and recognition and utilization of skills |
- Formative Evaluation of the Sectoral Partnerships Initiative (in
progress)
|
Through access to learning, Canadians can participate fully in a
knowledge-based economy and society |
- Formative Evaluation of Canada Education Savings Grant Program (published)
- Formative evaluation of the Canada Student Loans Program (in
progress)
- Audit of the Learning Initiatives Program (in progress)
|
Safe, healthy, fair, stable, cooperative and productive workplaces |
- Evaluation of the Federal Contractors Program (published)
- Gender Equality in the Labour Market (published)
- Summative Evaluation of the Labour Management Partnerships
Program
(in progress)
- Audit Part III of the Canada Labour Code (in progress)
|
Enhanced community capacity to contribute to the reduction of
homelessness |
- Evaluation of the National Homelessness Initiative:
Implementation and Early Outcomes of the HRDC-based Components (published)
- Audit of the Supporting Communities Partnership Initiative (completed)
|
Seamless, integrated and multi-channel service delivery that ensures
client satisfaction |
- Audit of Management of Personal Information (in progress)
- Audit of Implementation of Modern Management at HRDC (in
progress)
|
|