| |
ISO 9001:2000 |
QUALITY MANUAL |
| 4 |
Quality Management System |
QM 1 |
| 4.1 |
General Requirements |
QM 1.1 |
| 4.2 |
Documentation Requirements |
QM 1.2 |
| 4.2.1 |
General |
QM 1.2 |
| 4.2.2 |
Quality Manual |
QM 1.2.1 |
| 4.2.3 |
Control of Documents |
QM 1.2.2 |
| 4.2.4 |
Control of Records |
QM 1.2.3 |
| 5 |
Management Responsibility |
QM 2 |
| 5.1 |
Management Commitment |
QM 2.1 |
| 5.2 |
Customer Focus |
QM 2.2 |
| 5.3 |
Quality Policy |
QM 2.3 |
| 5.4 |
Planning |
QM 2.4 |
| 5.4.1 |
Quality Objectives |
QM 2.4.1 |
| 5.4.2 |
Quality Management System Planning |
QM 2.4.2 |
| 5.5 |
Responsibility, Authority and Communication |
QM 2.5 |
| 5.5.1 |
Responsibility and Authority |
QM 2.5.1 |
| 5.5.2 |
Management Representative |
QM 2.5.2 |
| 5.5.3 |
Internal Communication |
QM 2.5.3 |
| 5.6 |
Management Review |
QM 2.6 |
| 5.6.1 |
General |
QM 2.6.1 |
| 5.6.2 |
Review Input |
QM 2.6.1 |
| 5.6.3 |
Review Output |
QM 2.6.1 |
| 6 |
Resource Management |
QM 3 |
| 6.1 |
Provision of Resources |
QM 3.1 |
| 6.2 |
Human Resources |
QM 3.2 |
| 6.2.1 |
General |
QM 3.2.1 |
| 6.2.2 |
Competence, Awareness and Training |
QM 3.2.2 |
| 6.3 |
Infrastructure |
QM 3.3 |
| 6.4 |
Work Environment |
QM 3.4 |
| 7 |
Product Realization |
QM 4 |
| 7.1 |
Planning of Product Realization |
QM 4.1 |
| 7.2 |
Customer-Related Processes |
QM 4.2 |
| 7.2.1 |
Determination of Requirements Related to the Product |
QM 4.2.1 |
| 7.2.2 |
Review of Requirements Related to Product |
QM 4.2.2 |
| 7.2.3 |
Customer Communication |
QM 4.2.3 |
| 7.3 |
Design and Development |
QM 4.3 |
| 7.3.1 |
Design and Development Planning |
QM 4.3.1 |
| 7.3.2 |
Design and Development Inputs |
QM 4.3.1 |
| 7.3.3 |
Design and Development Outputs |
QM 4.3.1 |
| 7.3.4 |
Design and Development Review |
QM 4.3.1 |
| 7.3.5 |
Design and Development Verification |
QM 4.3.1 |
| 7.3.6 |
Design and Development Validation |
QM 4.3.1 |
| 7.3.7 |
Control of Design and Development Changes |
QM 4.3.1 |
| 7.4 |
Purchasing |
QM 4.4 |
| 7.4.1 |
Purchasing Process |
QM 4.4.1 |
| 7.4.2 |
Purchasing Information |
QM 4.4.2 |
| 7.4.3 |
Verification of Purchased Product |
QM 4.4.3 |
| 7.5 |
Production and Service Provision |
QM 4.5 |
| 7.5.1 |
Control of Production and Service Provision |
QM 4.5.1 |
| 7.5.2 |
Validation of Processes for Production and Service Provision |
QM 4.5.2 |
| 7.5.3 |
Identification and Traceability |
QM 4.5.3 |
| 7.5.4 |
Customer Property |
QM 4.5.4 |
| 7.5.5 |
Preservation of Product |
QM 4.5.5 |
| 7.6 |
Control of Monitoring & Measuring Devices |
QM 4.6 |
| 8 |
Measurement, Analysis And Improvement |
QM 5 |
| 8.1 |
General |
QM 5.1 |
| 8.2 |
Monitoring and Measurement |
QM 5.2 |
| 8.2.1 |
Customer Satisfaction |
QM 5.2.1 |
| 8.2.2 |
Internal Audit |
QM 5.2.2 |
| 8.2.3 |
Monitoring and Measurement of Processes |
QM 5.2.3 |
| 8.2.4 |
Monitoring and Measurement of Product |
QM 5.2.4 |
| 8.3 |
Control of Nonconforming Product |
QM 5.3 |
| 8.4 |
Analysis of Data |
QM 5.4 |
| 8.5 |
Improvement |
QM 5.5 |
| 8.5.1 |
Continual Improvement |
QM 5.5.1 |
| 8.5.2 |
Corrective Action |
QM 5.5.2 |
| 8.5.3 |
Preventive Action |
QM 5.5.3 |
