Canada Revenue Agency Government of Canada
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Help with Online Requests

  • Moving within a form
  • Changing your data
  • Multi-line fields
  • Check boxes
  • Pick list features

Moving within a form

  • Enter the appropriate data in each box or "field."
  • To move from one field to the next, use the "Tab" key.
    • This helps ensure that you don't accidentally skip over any fields.
  • You can also use your cursor to move from field to field.
    • Place your cursor in the field you want to fill in, then left-click.

Changing your data

  • To replace data you've already entered in a field, place your cursor within the field and then double-click.
    • This "selects" the existing data, which you can then adjust or replace.
  • To clear the data from all fields and start over, click on the "Clear form" button at the bottom of the form.

Multi-line fields

  • Some fields have room for more than one line of text.
    • Just keep on typing when you're at the end of a line: your text will automatically be wrapped to the next line.
    • If you want to start typing on a brand-new line, hit the "Enter" key.
    • When you've finished in the field, hit the "Tab" key to move to the next field.

Check boxes

  • Some request forms contain check boxes where an entry is required.
  • To select, simply place your cursor inside the desired box and left click.
  • To remove an entry, place your cursor inside the desired box and left click.

Pick list features

  • For some questions, you will be required to select an answer from a list of choices.
  • You may make your choice by using the arrow keys or the mouse to move up or down the list to highlight your selection.
  • Select the answer by pressing "Enter" or by clicking your choice using the left mouse button.


More Ways to Serve You!

Date modified:
2006-09-25
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