Exploring the Link Between Public Involvement/Citizen Engagement and Quality Health Care

A Review and Analysis of the Current Literature

Prepared by: Zena Simces & Associates
Prepared for: Health Human Resources Strategies Division
Health Canada
May 27, 2003

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(161 KB)

Table of Contents

Executive Summary

1 Purpose and Scope of the Report

2 Methodology

2.1 Parameters of the Literature Search

2.2 Scope and Limitations

2.3 Analysis

3 Context

3.1 Definitions and Typologies PI/CE

3.2 The Meaning of Quality Health Care, As Used in This Report

3.3 National and International Overview of PI/CE

3.3.1 Canada

3.3.2 The United Kingdom

3.3.3 Australia

3.3.4 The Organization for Economic Co-operation & Development (OEDC) member countries

3.3.5 The United States

4 Findings: Beliefs and Understanding of PI/CE and Quality Health Care Commonly Found in the Literature

4.1 Philosophical Foundations for PI/CE

4.2 Perceived Benefits of PI/CE

4.3 Characteristics Associated with Effective PI/CE

5 Findings Re: Evaluation

5.1 Challenges to Evaluation of PI/CE

5.2 Evaluation Frameworks and Tools Cited in Literature

6 Findings Re: Evidence Linking PI/CE and Quality Health Care

6.1 Contribution of PI/CE to the Identification of Values that Guide Health Care

6.2 Public (Patient) Involvement in Clinical Health Care Decisions

6.3 Public Involvement in Planning and Development of Health Care

6.4 Public Involvement in Health Care Governance

6.4.1 Accountability and Regionalization

6.4.2 Priority Setting and Resource Allocation

6.4.3 Quality Improvement

6.5 Public Involvement in Community Development/Collaborative Practices

6.6 Contribution of Different Types of PI/CE to Quality Health Care

7 Summary of Key Findings

8 Discussion of Key Findings

9 Future Directions and Considerations

Bibliography

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