In addition to providing the overall framework for the regulation of mortgage brokerages and mortgage brokers in Saskatchewan, The Mortgage Brokers Act describes the responsibilities, obligations and powers of the Superintendent of Insurance. One of the responsibilities of the Superintendent is to investigate consumer complaints.

Filing a Complaint

Before filing a complaint, attempt to resolve the matter with the manager of the mortgage brokerage or the mortgage broker.

To register a complaint against a mortgage brokerage or mortgage broker, please complete the Mortgage Broker Complaint Form and return it to the address provided on the form.

Please note that the licensing provisions of the Act do not apply to banks, credit unions, certain insurance companies, certain trust and loan corporations, provincial or federal Crown corporations, and members of the Law Society of Saskatchewan in the course of practicing as barristers or solicitors.