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Home > Getting Started > Hardware and Software Requirements

Hardware and Software Requirements

Operating systems and browsers

The following browsers and operating systems are supported:

On Microsoft Windows Operating Systems:

• Windows NT 4 with Service Pack 4 or higher;
• Windows 2000 Professional with Service Pack 3 or higher;
• Windows Millennium Edition;
• Windows XP Home Edition with Service Pack 1 or higher; and
• Windows XP Professional with Service Pack 1 or higher.

On Macintosh Operating Systems:

• Mac OS X version 10.3.9 with Safari 1.3 (Apple JVM version 1.4.2_05 or higher); and
• Mac OS X version 10.4 with Safari 2.0 (Apple JVM version 1.4.2_07 or higher).

Note: All browsers using epass Canada must:

• support 128-bit encryption;
  
• have SSL 3.0 enabled;
  
• have Cookies enabled;
  
• have JavaScript enabled; and
  
• have one of the following Java Virtual Machines (JVM) enabled:
  • Microsoft VM;
  • Sun JVM; or
  • Apple JVM

Adjust browser settings

How to adjust your Microsoft Internet Explorer 6.0 settings?

Enabling Java/JavaScript

• Select Tools from the browser Menu bar
  
• Select Internet Options
  
• Select Advanced tab
  
• Enable Sun Java settings (ensure Sun Java 1.4.2_03 or higher is being used)
  
• Click Apply on the Advanced window
  
• Select Security tab
  
• Select Custom Level
  
• Scroll down to Active Scripting and ensure Enable is selected
  
• Click OK on the Security Settings window
  
• Click OK on the Internet Options window

If you don't see the option for the SUN JVM in the Advanced Tab, please download it at the SUN Microsystems website at http://java.com/en/download/windows_automatic.jsp

Enabling Cookies

• Select Tools from the browser Menu bar
  
• Select Internet Options
  
• Select Privacy tab
  
• Click the Advanced button
  
• Click Override automatic cookie handling in the cookies box
  
• Check the box always allow session cookies
  
• Click OK buttons to exit

For the new settings to take effect, click Exit or close your browser.

How to adjust your Netscape Communicator/Navigator 7.02 settings?

Enabling Java/JavaScript

• Select Edit from the browser Menu bar
  
• Select Preferences on the menu
  
• Select Advanced
  
• Select Enable Java
  
• Select Script & Plugins (if no subcategories are visible, double-click Advanced to expand the list.)
  
• Select Enable JavaScript for Navigator
  
• Click OK

Enabling Cookies

• Select Edit from the browser Menu bar
  
• Select Preferences on the menu
  
• Select Privacy & Security
  
• Click Cookies
  
• Select Enable all Cookies
  
• Click OK

For the new settings to take effect, click Exit or close your browser.

How to adjust your Mozilla Firefox 1.0.6 settings?

Enabling Java and JavaScript

1. Select Tools from the browser Menu bar.
2. Select Options on the menu.
3. Select Web Features.
4. Check (✔) Enable Java.
5. Check (✔) Enable JavaScript.

Enabling Cookies

1. Select Tools from the browser Menu bar.
2. Select Options on the menu.
3. Select Privacy.
4. Select Cookies.
5. Check (✔) Allow Sites to Set Cookies.
6. Keep Cookies "until they expire".

After correcting your browser settings, please close your browser for the new settings to take effect.

How to adjust your Safari 1.3 and Safari 2.0 settings?

Enabling Java and JavaScript

• Select Safari from the browser menu bar.
• Select Preferences on the menu.
• Select Security tab.
• Where it says Web Content select the following:
  • Enable plug-ins.
  • Enable Java.
  • Enable JavaScript.

Enabling Cookies

• Select Safari from the browser Menu bar.
• Select Preferences on the menu.
• Select Security tab.
• Where it says Accept Cookies select either Always or Only from sites you navigate to.

After correcting your browser settings, please close your browser for the new settings to take effect.

What can you do if your browser does not have 128-bit SSL 3.0 encryption?

You can either download a complete browser package or upgrade the one you have.

Note: Environment Canada is not responsible for any difficulties or problems in downloading and installing software. Technical support is provided by the software suppliers.