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Bank Notes

Special Information for:

Materials (download or order):

Bank Notes

Materials

Materials for Retailers

The Bank of Canada offers free materials and services to help businesses keep counterfeit bills out of cash drawers, and out of the cash supply that we all use. Our materials can be used to:

Train employees
We have quick-reference tools and in-depth materials on how to verify the security features in bank notes, and what to do if you think you have a counterfeit note.
Discourage counterfeiters
By posting some of our materials in publicly visible places, counterfeiters will be less inclined to try to pass you a fake note. Let them know you check your bills.
Communicate with customers
Our shelf-talkers and posters help you explain to customers why your business checks bank notes, and what happens when a suspected counterfeit bill is detected.
Help take counterfeit bills out of circulation
The counterfeit submission form should be used to submit counterfeit bills to your local police. The information gathered on the form helps police agencies investigate counterfeiting activity.

Most printed items can be downloaded. You can also order items for delivery by mail.

Please use the form below to submit your order. Payment is required for multiple copies of the DVD, VHS, or CD. We will respond by fax or email to let you know the amount due and how you can pay.

Printed materials

Item	Description	Online	Quantity
Leaflet	A quick overview of the basics that every cash handler should know: the security features in Canadian paper money and what to do if you think you have a counterfeit bill.
	Leaflet, unfolds to 7 panels	Download	Order
Booklet	Bank notes in detail for the manager or trainer: the security features in paper money; the Bank's role in reducing counterfeiting; laws about counterfeiting and the use of bank note images; the counterfeiting situation in Canada; what to do if you think you have a counterfeit note; features to help the blind and the visually impaired recognize notes; description of the designs and images of each denomination.
	16 pages	Download	Order
Sticker	Designed to be placed near the cash register. Serves as a quick-reference tool and a reminder to staff to check bank notes, and as a counterfeit deterrent if displayed in a location visible to the public.
	Slightly longer than actual bank notes Adhésive back	By mail only View	Order
Poster	Large colour poster describing security features in notes of the Canadian Journey (current) and Birds of Canada (previous) series. Suitable for employee rooms, and deterring counterfeiting if displayed in a location visible to the public.
	61 x 89 cm, 24 x 35 inches	Download	Order
Cash handlers' set of quick-reference cards	A practical, on-the-job tool for cash handlers. Provides at-a-glance description of key security features to look for when checking bank notes and a summary of the steps to follow if you have a suspected counterfeit note. Consists of small cards and a magnifier assembled on a key ring.
	Double-sided, laminated, business-card size	By mail only View	Order
Deterrence signage	Adhesive, vinyl window sign and point-of-sale sticker stating "Our policy is to verify bank notes". They serve two purposes: explain to customers that bank note verification is routine so they don't feel singled out discourage criminals from passing counterfeits
	Vinyl, 10 x 10 cm, 4 x 4 inches	By mail only View	Order
	Sticker, 6.5 x 6.5 cm, 2.5 x 2.5 inches	By mail only View	Order
Bank note security kit	A kit containing most of our printed materials, suitable for managers and trainers. Includes our leaflet, booklet, sticker, poster, deterrence signage, information on U.S. bank notes, a small magnifier, and an order form for requesting more materials.
	Folders plus contents, 23 x 30 cm, 9 x 12 inches	By mail only View	Order
Shelf-talkers	Pads of coupon-sized sheets, 100 sheets per pad. Adhesive back. Helps you explain to customers why you check bank notes. Discourages counterfeiters if displayed in a location visible to the public.
	Why we check your bills	By mail only View	Order
Fraud-prevention poster	Helps communicate to customers that your business routinely checks bank notes to help protect everyone from counterfeit bills. Serves as a counterfeit deterrent if displayed in a location visible to the public.
	22 x 28 cm, 8.5 x 11 inches	By mail only View	Order
	28 x 43 cm, 11 x 17 inches	By mail only View	Order
Multimedia Materials
Educational video	18-minute audiovisual presentation of security features in bank notes; quick tips on how to check bills during a cash transaction; what to do and say to customers if you think you have a counterfeit note. A good resource to show at an employee training session. (First VHS or DVD is free; $5 for each additional copy.)
	VHS	Download	Order
	DVD	Download	Order
Employee training workbook	Designed to be used independently or in conjunction with the educational video. The workbook helps cash handlers review the key security features in bank notes, provides quick tips for checking notes, and explains what to do with a suspected counterfeit bill. Quizzes at the end help review and test knowledge. Order paper copies (reasonable quantities at no charge), or email us to get an electronic version that you can adapt and integrate into your own training program.
	20 pages, in colour, spiral-bound, 22 x 28 cm, 8.5 x 11 inches	Download	Order
Computer-based training	A 35-minute, interactive video divided into modules, so you can choose the subjects you want to cover. Overview of security features in bank notes; what to do if you think you have a counterfeit note; quick tips for checking bank notes. (First CD is free; $5 for each additional copy.)
	Download or order CD	Download	Order
Other Resources
Training seminars	Provided by Bank of Canada staff through our offices in Ottawa, Vancouver, Calgary, Toronto, Montréal, and Halifax. These free presentations can be customized to suit your organization. Topics include the security features in bank notes; quick tips for checking notes; what to do with a suspected counterfeit. Duration: 30 to 90 minutes, depending on the content covered. For more information, please call 1 888 513-8212.
Trainer's Resource Kit on Bank Note Security	A tool kit that gives loss-prevention and training personnel everything needed to deliver an in-house training program on verifying bank notes and dealing with suspected counterfeits bills. For more information, please call 1 888 513-8212.
RCMP counterfeit submission form	The RCMP asks you to use this form when you have suspected counterfeit bills, but the person who gave them to you is no longer present.* You can fill out the form, attach the suspected counterfeit(s), and submit them to your local police. The information gathered on the form will help the RCMP and other police agencies monitor and investigate counterfeiting activity. *See most of our printed and multimedia materials for instructions on what to do if the person with the suspected counterfeit money is still there.

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