Industry Canada
Symbol of the Government of Canada

Canada’s Office of Consumer Affairs (OCA)

For Consumers

Cellphones
provides basic information for consumers so they can make informed decisions in the cellphone marketplace

Canadian Consumer Handbook
offers consumer tips, advice and contacts for help with common marketplace problems

Consumer Issues Series
provide information products covering issues for seniors and young consumers

Electronic Commerce
provides information on electronic commerce and consumer protection

Marketplace Services
provides information on day-to-day consumer issues on services available in the marketplace

Money, Credit and Debt
presents some information on money, consumer debt and collection agencies

Privacy and Identity Protection
offers practical tips and tools to help protect your identity and personal information

Retail Marketplace
provides information on day to day consumer issues in the retail marketplace

Scams / Fraud
presents some information that could help you test your vulnerability and know what to do if you are a victim of fraud

Sustainable Consumption
offers information on sustainable consumption, programs that assist consumers in making sustainable choices in the marketplace, Canadian ecolabels and what consumers can do to help the environment

Television
provides information on digital television and the upcoming broadcasting transition from analog to digital