Office of Public Service Values and Ethics
Public Service Human Resources Management
Agency
March 2006
Table of Contents
Executive Summary
Introduction
Changes in the Environment since the Introduction of
the Policy
Annual Report Methodology
Analysis of Activities Related to the Policy
Prevention and Training
Communication of the Policy and Related Information
Training of Delegated Managers and Policy
Coordinators
Network of Departmental Harassment Policy
Coordinators
Coordination with the Implementation of an Informal
Conflict Management System (ICMS)
Overview of Complaints
Formal Complaints Received in 2004-05
Type of Complaints Received
Details about Complainants and Respondents
Complaint Resolution
Early Problem Resolution
Preliminary Review (Screening)
Complaints Handled in 2004-05
Resolution through Mediation
Formal Investigation
Corrective and Disciplinary Measures
Monitoring and Follow-up
Time Taken for Complaint Resolution
Conclusion
Annex A: Departments and Organizations that Reported
Receiving Formal Harassment Complaints in 2004-05
Annex B: List of Departments and Organizations that
Did Not Submit a Report
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