The Privacy Commissioner of Canada has developed a number of tools to help businesses learn more about their privacy obligations, including:

For a complete list of resources, check out our PIPEDA E-kit for Businesses in our Resource Centre.

We’ve also posted summaries of the Commissioner’s findings under the Personal Information Protection and Electronic Documents Act. The summaries describe complaints the Commissioner has received from customers, and the types of things businesses have been required to do to comply with the law. They provide good, practical examples of how to make your information practices privacy-friendly.

You can also contact us directly. We’re happy to help you develop the best privacy practices for your business.

For all general inquiries, please contact:

Toll-free: 1-800-282-1376

Phone: (613) 995-8210

Fax: (613) 947-6850

TTY: (613) 992-9190

Our hours of service are from 9 a.m. to 5 p.m.

You can also write to us at:

112 Kent Street

Place de Ville

Tower B, 3rd Floor

Ottawa, Ontario

K1A 1H3