Industry Canada
Symbol of the Government of Canada

Canada’s Office of Consumer Affairs (OCA)

For Researchers

Consumer Organizations
presents the list of organizations working in consumer affairs (Canadian Consumer Handbook)

Consumer Measures Committee
presents the federal-provincial-terriorial committee, its mandate, the working groups as well as information for consumers and partners

Consumer Policy Research Database
contains a collection of papers, consumer research and studies reports

Consumer Trends
presents the report on consumer trends in the Canadian market

Contributions Program
provides information regarding funds available to Canadian non-profit consumer and voluntary organizations working in the interest of consumers

Electronic Commerce
provides research documents on the legal aspects and the challenges of electronic commerce

OCA' Monthly e-Newsletter
allows to subscribe to the Office of Consumer Affairs monthly email newsletter

Policy Forums / Consultation
describes and provides information on various consumer oriented policy forums at both the national and international levels

Standards, Codes and Guidelines
presents some information and guides on standards, voluntary codes and guidelines