Industry Canada
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Canada’s Office of Consumer Affairs (OCA)

Electronic Commerce

Feasibility Studies For New Standards Relating To Consumers And Electronic Commerce (PDF, 241 KB)
explores the possibilities and the benefit of developing e-commerce standards

Is There a There There? Toward Greater Certainty for Internet Jurisdiction (PDF, 191 KB)
presents the Internet and legal challenges that may arise

Online Consumer Protection : A Study on Regulatory Jurisdiction in Canada (PDF, 130 KB)
explains the Canadian legal context and explores the situations in other parts of the world for online consumption

Summary of Proceedings - Consumers, Electronic Commerce and Standards Workshop (PDF, 86 KB)
increases stakeholder understanding of the strengths and weaknesses of the standards process for the development and implementation of consumer-oriented standards