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Passenger Protect Program

Introduction
The Government of Canada has created the Passenger Protect Program to enhance the security of air transportation. The program enables the Minister of Transport, Infrastructure and Communities to deny boarding to persons that the Minister believes pose an immediate threat to aviation security.

Terrorist groups continue to target civil aviation, and to look for ways to defeat existing security initiatives. There is a continuing need to address potential threats to aviation security and to the safety and security of all Canadians. The Passenger Protect Program screens passengers against a list of individuals assessed as threats to aviation security. The program strengthens Canada’s approach to aviation security and complements other layers of screening including the physical screening of passengers and their bags before they board a flight.

Under the program, airlines use a list of individuals, assessed by the Minister of Transport, Infrastructure and Communities to pose an immediate threat to civil aviation should they board an aircraft, to screen passengers before permitting them to board a flight. When the airline identifies a person as a possible match with an entry on the list, the airline contacts Transport Canada for confirmation of identity and a decision about boarding or not boarding the individual. Any individual who is denied boarding as part of the program has access to the reconsideration process through Transport Canada’s Office of Reconsideration.

Advisory Group
The Minister of Transport, Infrastructure and Communities has authority under the Aeronautics Act, to specify an individual who is a threat to aviation security and to require airlines to provide information about the specified person. To assist with the task of determining the individuals who are assessed as threats to aviation security, Transport Canada created the Passenger Protect Advisory Group.

The Passenger Protect Advisory Group meets to assess information on a case-by-case basis and make recommendations to the Minister concerning the designation of individuals or the removal of the designation as specified persons under section 4.81 (1)(b) of the Aeronautics Act. Transport Canada leads the Advisory Group, which is advised by the Department of Justice. The Advisory Group includes a senior officer from the Canadian Security Intelligence Service (CSIS), a senior officer of the Royal Canadian Mounted Police (RCMP), other Transport Canada officials as required and representatives from any relevant Canadian government department or agency, only as required.

Transport Canada has adopted Guidelines to inform the work of the Advisory Group that reflect its focus on aviation security. Under these Guidelines, a person will be added to the specified persons list if the person’s actions lead to a determination that the individual may, should they be permitted to board an aircraft, pose an immediate threat to aviation security, including:

  • An individual who is or has been involved in a terrorist group, and who, it can reasonably be suspected, will endanger the security of any aircraft or aerodrome or the safety of the public, passengers or crew members
  • An individual who has been convicted of one or more serious and life-threatening crimes against aviation security
  • An individual who has been convicted or one or more serious and life-threatening offences and who may attack or harm an air carrier, passengers or crew members.

Specified Persons
For the purposes of the Passenger Protect Program, Transport Canada is maintaining a list with the name, date of birth and gender of each specified person and providing the list to airlines in the program. Airlines are responsible, under the Identity Screening Regulations, for protecting the confidentiality of the information.

The information for each specified person listed is reviewed at least once every 30 days. The review checks that the information is up-to-date and complete to enable accurate identification of the specified persons and to make changes whenever required.

Identity Screening Regulations

  • The Identity Screening Regulations require airlines to screen each passenger’s name against the specified persons list before issuing a boarding pass. The regulations take into account the various ways in which the boarding pass may be obtained: at a kiosk, off the Internet, or at an airport check-in counter.
  • Where there is check-in via Internet or kiosks, airlines are required under section 4 of the Regulations to prevent printing of the boarding pass when there is a name match with the specified persons list.
  • Passengers refused a boarding pass at a kiosk or off the Internet will be directed to the airline agent for in-person verification of government-issued identification (ID). ID verification determines whether the name, date of birth and gender match those of a listed person.
  • Section 5 of the Regulations requires air carriers to screen individuals at the boarding gate by comparing the name on government-issued ID with the name on the boarding pass. If the name on the ID is not the same as the name on the boarding pass, the air carrier is required to check the name on the ID against the list.
  • The ID requirement under the Passenger Protect Program is for one piece of valid government-issued photo ID that shows name, date of birth and gender, such as a driver’s licence or a passport, or two pieces of valid government-issued ID, at least one of which shows name, date of birth and gender, such as a birth certificate. The verification of passengers’ ID is already a practice followed by most major carriers in Canada.

Age Requirement for the Identity Screening Regulations
The Identity Screening Regulations apply “to any person who appears to be 12 years of age or older”. The decision to include only persons 12 years of age or older is consistent with Canadian legislation and definition of the age of a child under the law (Criminal Code and the Youth Criminal Justice Act).


How the Program Works
Airlines compare the names of individuals intending to board flights with the names on the specified persons list, and verify with the individual’s government-issued identification when there is a name match. Identification is verified in person at the airport check-in counter. Transport Canada works with air carriers to provide training for agents and staff who are involved in implementing the ID verification requirement, and establish procedures that respect the rights of passengers. When the airline verifies that an individual matches in name, date of birth and gender with someone on the list, the airline is required to inform Transport Canada.

A Transport Canada officer is on duty 24 hours a day, every day, to receive calls from airlines when they have a potential match with a specified person on the list. The Transport Canada officer verifies information with the airline and makes a decision based on all the information whether to issue an emergency direction that the individual poses an immediate threat to aviation security and should not be permitted to board the flight.

Printing A Boarding Pass At A Kiosk or Off the Internet
Under the Identity Screening Regulations, airlines do not allow the printing of a boarding pass if the name of the person matches the name of a listed person. Passengers refused a boarding pass at a kiosk or off the Internet are directed to check in with the airline at the counter for in-person ID verification.

Emergency Directions
When the Transport Canada officer makes a decision to issue an emergency direction, the officer informs the airline that the individual is not permitted to board the flight. The Transport Canada officer issues Emergency Directions prohibiting boarding of the specified person. Sections 4.76 and 4.77 of the Aeronautics Act authorize the Minister or a designated officer of the Department to issue Emergency Directions if the Minister or the designated officer is of the opinion that there is an immediate threat to aviation security.

When the airline receives an Emergency Direction stating that they are not allowed to board the specified person, the airline then informs the person that an Emergency Direction has been issued and makes available contact information for Transport Canada’s Office of Reconsideration.

When an Emergency Direction is issued, airlines follow their established security procedures, Transport Canada notifies the RCMP immediately, and police having local jurisdiction are informed and take action as required.

Any person who has received an Emergency Direction to deny boarding can request a review of the decision by submitting an application to the Office of Reconsideration.

False Positives
Transport Canada has taken steps to minimize the risk of false matches of persons with the same or similar names to someone on the list, in the following ways:

  • The specified persons list is limited in scope and focused only on aviation security;
  • The list is reviewed and refreshed at least every 30 days to incorporate any new information quickly;
  • The list provided to air carriers provides name, date of birth and gender for each entry, which allows accurate identification;
  • Air carriers verify possible matches with the list;
  • Individuals are required to present government-issued ID for the verification of name, date of birth and gender;
  • Air carriers are required to call Transport Canada when there is a match of name, date of birth and gender with an entry on the list; and,
  • A Transport Canada officer is available 24/7 to receive calls from airlines. The Government, not the airline, makes the final decision on whether to deny boarding to an individual who is a match with the list.

In the event that there is a mistake made despite all these preventive measures, a reconsideration process is available.

Office of Reconsideration: Website

Privacy
The protection of privacy rights and human rights is a core element of the Passenger Protect Program. In developing the program, Transport Canada has consulted with stakeholders, civil liberties and ethno-cultural groups, and continues to work with the Office of the Privacy Commissioner on privacy aspects. A Privacy Impact Assessment (PIA) prepared by an independent consultant, was submitted to the Office of the Privacy Commissioner. Recommendations from the Office of the Privacy Commissioner to further enhance privacy were included in a work plan and addressed before program implementation. A Summary of the Privacy Impact Assessment is available on the Transport Canada website.

The confidentiality of the specified persons list is addressed through the Identity Screening Regulations . The regulations require airlines to limit access to the list, and to keep the list confidential, including the fact that an individual is a specified person.

Implementation Date
The program implementation date is June 18, 2007 for Canadian domestic flights and international flights to and from Canada.

Responses to Questions from the Privacy Commissioner
In August 2005, the office of the Privacy Commissioner of Canada posed a series of questions to Transport Canada about the Passenger Protect Program. The questions and answers shed light on the privacy protection features of the Program.


Last updated: Top of Page Important Notices