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Frequently Asked Questions



Here you will find answers to commonly asked queries related to pension and benefits topics.

Public Service Pension Plan (PSPP)


1. What happens if you haven't finished paying for a period of prior service (service buyback) when you retire?
2. Is your pension protected from inflation?
3. What is indexing?
4. Why is indexing an important benefit of your pension plan?
5. How is the indexing of your pension calculated?
6. Does your retirement date affect the pension increases (indexing) you receive?
7. Why is there a difference between the annual inflation rate determined by Statistics Canada and the pension-indexing rate?
8. If you choose a deferred annuity (basic pension payable at age 60), when will it be indexed?
9. You had some part-time employment; how will your pension be calculated?
10. Who manages the money for the Public Service Pension Plan?
11. What happens if you are dissatisfied with a response concerning an inquiry?
12. Who can have access to the information on your pension file?
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Public Service Health Care Plan (PSHCP)


1. What is meant by the coordination of benefits under the PSHCP?
2. How do you take advantage of the coordination of benefits provision of the PSHCP?
3. What happens to your coverage when you retire or otherwise leave the Public Service?
4. If you join the PSHCP when you retire, will you be covered under the same terms as when you were an employee?
5. Are you covered if you need medical or hospital services while travelling outside Canada?
6. How do you make a claim for benefits under the PSHCP?

Pensioners' Dental Services Plan (PDSP)


1. When does PDSP coverage start?
2. You forgot to include an eligible family member on your original PDSP enrolment form. Can you enrol that person now?
3. You were a member of the PDSP a few years ago, but stopped your coverage voluntarily. Does this new open enrolment rule mean that you can rejoin the plan?
4. You were told that you were not eligible for PDSP coverage because you retired from an agency that does not participate in the Plan. Does open enrolment mean that you can now join the PDSP?
5. You had originally deferred joining the PDSP because you were already covered under another dental plan. How does this enrolment affect you?
6. How and when are PDSP contributions paid?
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