Government of Canada

Old Age Security (OAS) and Canada Pension Plan (CPP) T4/NR4 Income Statements - Frequently Asked Questions

The mailing of Old Age Security (OAS) and Canada Pension Plan (CPP) T4/NR4 tax slips is in February 2007. These tax slips are for your 2006 income tax return. If you do not receive them by February 28, 2007, please contact us.

T4

If you live in Canada and receive OAS and/or CPP benefits, you will receive a T4 tax slip.

NR4

NR4 and NR4-OAS slips are tax slips for OAS and CPP recipients living outside Canada. You must include these slips when filing your Canadian income tax return. You also need them to calculate your income if you must report your OAS and CPP benefits as part of a tax return for another country.

Why wait to receive your tax slips by mail? Get them on-line!

With My Service Canada Account, you can access your OAS and CPP T4 and NR4 tax slips earlier, and file your income tax sooner. Your tax slips are available on-line as early as February 7.

Not only can you view and print your tax slips, you can also view your most recent OAS and CPP payment rates and your CPP contributions. And, if you live in Canada, you can change your mailing address or direct deposit information on-line.

To access My Service Canada Account, you need your Personal Access Code. You can apply for a Personal Access Code on-line.

Review our Frequently Asked Questions for information about:

My Service Canada Account:

2006 T4 and NR4 tax slips:

CPP Disability Benefits

My Service Canada Account

What is My Service Canada Account?

My Service Canada Account is a single point of access where you can view and update your information with:

  • Employment Insurance (EI)
  • Canada Pension Plan (CPP)
  • Old Age Security (OAS)

How do I access My Service Canada Account?

To access My Service Canada Account, you will need a Personal Access Code. You can apply for a Personal Access Code on-line by selecting "View and Update My Service Canada Account" from the On-line Services section of the Service Canada home page. If you have already received a Personal Access Code, you can access My Service Canada Account.

Note: The Personal Access Code is different from one you might have from the Canada Revenue Agency.

Can I still get my tax slip in the mail?

By using My Service Canada Account, you can view and print your tax slips on-line earlier than if you wait until you get them by mail. You will still get your tax slip in the mail unless you choose to stop the mailing of your tax slips in future years.

Why did you mail a copy of my OAS-CPP T4/NR4 tax slip this year when I requested that you stop sending it by mail?

Unfortunately, we experienced complications with epass after the launch of My Service Canada Account in November 2006. So this year, we sent tax slips through the mail to ensure everyone received their tax slips.

Note that if you discarded your Personal Access Code after applying for your epass, you will have to apply for a Personal Access Code again this year.

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2006 T4 and NR4 tax slips

What type of T4 will I receive?

You will receive a T4 income statement for each benefit you receive. If you receive both OAS and CPP, you will receive two T4 tax slips.

If you live outside Canada and receive OAS or CPP benefits, you will receive NR4 tax slips.

If you receive a CPP disability benefit, you will get either a T4 or an NR4 tax slip, depending on whether you live in Canada or abroad.

Your slips are sent with information inserts on your benefits. If you are getting your T4 or NR4 income statements on-line, and have asked us to stop mailing your tax slips to you, you can view this information by selecting the links below:

T4 insert

NR4 insert

Staying in Touch Newsletter (for people who receive CPP disability benefits).

Why did I receive two T4s in the same envelope?

If you received both Old Age Security and Canada Pension Plan benefits in 2006, then you probably received two T4s in the same envelope. Mailing the two T4s in one envelope saves tax dollars for Canadians.

If you received both OAS and CPP benefits, and if your T4s came separately, it is because the OAS and CPP client files are separate. There may be slight differences in the way the files are organized, preventing us from mailing them together.

How do I know which T4 is which?

The Old Age Security T4 is white, and says "This is your Old Age Security T4A (OAS)" in the top right corner of the first panel.

The Canada Pension Plan T4 is orange, and says "This is your Canada Pension Plan T4A (P)" in the top right corner of the first panel.

Why does my name appear differently on my OAS and CPP T4s?

Because your OAS and CPP files are separate, your name may look different in each, since the files have not been organized in the same manner.

Why has the address on my OAS/CPP T4 been changed from French to English (or vice versa)?

We put our OAS and CPP mailing list through a process that standardizes the way the addresses are written. This helps Canada Post deliver our materials more quickly, resulting in savings to taxpayers.

The standard requires that all addresses comply with the official language of the province or municipality where they are located. As a result, some addresses were changed from English to French, and some others from French to English.

Please note that only the language of your address has changed. We will continue to correspond with you in the language of your choice.

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Can I change my address back to its original language?

Yes. If you want to change your address, please contact us.

What if I need a duplicate tax slip or my T4/NR4 is incorrect?

If you have Internet access, you can view and print a duplicate using My Service Canada Account. You must have a Personal Access Code to log in to this service. You can apply for a Personal Access Code online by selecting "View and Update My Service Canada Account" from the On-line Services section of the Service Canada home page.

To correct information on your tax information slip or to request a duplicate T4/NR4, contact us.

Why did I receive both a T4 and an NR4 tax slip?

You will receive an NR4 for when you lived outside Canada during the tax year. Your T4 tax slip covers when you lived in Canada during the tax year.

Do I have options for filing my tax return?

Yes. The Canada Revenue Agency offers seniors the option to file tax returns by phone using TELEFILE service for seniors or by using NETFILE.

I read about the increase to the pension income credit and the age credit. Where can I find more information?

For information about the pension income credit or the age credit, you should contact the Canada Revenue Agency. They can be reached by telephone at 1-800-959-8281. You can also visit their Web site at www.cra.gc.ca.

I read about pension income splitting. Where can I find more information?

For information about pension income splitting, you should contact the Canada Revenue Agency. They can be reached by telephone at 1-800-959-8281. You can also visit their Web site at www.cra.gc.ca.

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CPP Disability Benefits

I am receiving a CPP disability benefit. How much am I allowed to earn this year?

You can work and earn up to $4,300 (gross income before taxes) in 2007 before you need to contact us. This is not a point at which benefits are stopped; it is an opportunity to talk with CPP staff who provide support and services to help you continue working.

I would like to volunteer or take some courses. Do I have to tell the CPP about volunteering or school activities if I am receiving a CPP Disability benefit?

No. You can volunteer, attend school, get training, or upgrade your skills without affecting your CPP Disability (CPPD) benefits and without having to contact us. CPPD encourages you to remain active in your community and supports your efforts as a volunteer or a student. However, if you earn a certificate or diploma, you must contact us. This occasion is an opportunity to talk about additional assistance if you want to return to work on a regular basis.

I want to return to work. Can the CPP help me?

Yes, the CPP can help you in your efforts to return to work. We offer you a range of supports and services while you are receiving your CPP disability benefit. These range from providing advice about returning to work to a full vocational rehabilitation program (if you meet the eligibility criteria). If you are interested in returning to work, contact us for more information.

I am thinking about returning to work. Am I eligible for Automatic Reinstatement of my CPP disability benefits if I can't continue working?

To be eligible for Automatic Reinstatement, you must tell us when you return to work. When you call CPP to report your return to work, you get information about Automatic Reinstatement. You also receive an Automatic Reinstatement kit when your benefits are stopped. If, within two years of stopping your benefits, your disability recurs and you can't continue working, your benefits will be quickly reinstated. Simply complete the application to request Automatic Reinstatement of benefits.

What happens to my CPP Disability benefit once I turn 65?

At the age of 65, your CPP Disability benefit will automatically change to a CPP retirement pension. Your retirement pension will be less than your disability benefit. However, you can apply for an Old Age Security benefit at least six months before you turn 65. And if your income is low, you can also apply for the Guaranteed Income Supplement.

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