Office of Small and Medium Enterprises (OSME)

The Office of Small and Medium Enterprises (OSME) supports SMEs by working to reduce barriers and by simplifying requirements for SMEs that want to do business with the Government of Canada.

The OSME Web site provides a single point of contact for SMEs and up-to-date information on how to navigate the government procurement system.

Summary

Mandate and Functions
The Office assists SMEs as they navigate the government procurement system, by:

• helping SMEs comply with and understand the government's procurement processes;
• providing information to SMEs, using the Supplier Seminar Program;
• attending business trade shows;
• organizing special events in order to help SMEs; and
• scheduling more information sessions in partnership with chambers of commerce and various SME associations.

The Office works within the government to ensure the procurement system treats SMEs fairly and equally, by:

• analyzing SME access to and performance in government business;
• reviewing SME participation on all major crown procurements (over $10m);
• participating on the new government commodity councils to develop more effective procurement strategies; and
• proposing improvements to procurement processes.

Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon Contact(s):
See National Contact.

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National Contact(s):
Ms. Joanne Lacroix
Director
Strategic Relations and Client Services Directorate
Public Works and Government Services Canada
Phase III, Place du Portage
11 Laurier Street
Gatineau, Quebec  K1A 0S5
Telephone: 819-956-0858
Fax: 819-956-6859
Toll-free (information): 1-800-O-Canada (1-800-622-6232)
TTY Toll-free (hearing impaired): 1-800-465-7735
E-mail: joanne.lacroix@pwgsc.gc.ca
Web site: http://www.pwgsc.gc.ca/acquisitions/text/sme/sme-e.html

Office of Small and Medium Enterprises
Public Works and Government Services Canada
11 Laurier Street
Gatineau, Quebec  K1A 0S5
Toll-free (information): 1-800-811-1148
E-mail: osme@pwgsc.gc.ca
Web site: http://www.pwgsc.gc.ca/text/index-e.html