Online Requests for Business

The Online Requests for Business service allows Business clients to electronically ask for certain financial actions to be processed on an account.

This service lets business clients inform the Canada Revenue Agency via the Internet of an action or review they want them to do, request items they require or inform them of communication items they no longer wish to receive.

Summary

Since financial requests require personal account review, they must be processed manually. Where possible, the system will action these requests within 24 hours of receipt. If the system is unable to automatically respond, requests will be forwarded to the appropriate tax centre for processing.

Use this service to make online requests for GST/HST, corporate or other levies account.

You can make requests for the following types of accounts:

• corporate tax (RC)
• excise tax (RE)
• excise duty (RD)
• excise tax on insurance premiums (RN)
• air travellers security charge (RG).

This service also accepts requests for the following communication-based items:

• customized statements
• additional remittance vouchers
• copies of previously-issued communication items
• account mailing instructions.

Do not use this feature to:

• make general business enquiries
• make change of address requests
• make non-account related enquiries.

New Brunswick Contact(s):
See National Contact.

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National Contact(s):
Canada Revenue Agency
Toll-free (information): 1-800-959-5525 (Business Enquiries and Registrations)
Toll-free (publications): 1-800-959-2221 (Forms and Publications)
Web site: http://www.cra.gc.ca/menu-e.html