Enquiries Service of Foreign Affairs and International Trade Canada

The Enquiries Service of Foreign Affairs and International Trade Canada (FAITC) provides general information and publications on trade, foreign policy and consular services.

Summary

The Enquiries Service responds to:

• general enquiries about the Department's mandate, organizational structure, and diplomatic representation abroad;
• trade-related enquiries concerning exporting procedures and foreign markets;
• questions about Canada's foreign policy and involvement in international organizations.

Where specialized knowledge is required, clients may be referred to geographic or sectoral experts. The service also coordinates the storage and distribution of the Department's publications.

New Brunswick Contact(s):
See National Contact.

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National Contact(s):
Enquiries Service
Foreign Affairs and International Trade Canada
Lester B. Pearson Building
125 Sussex Drive
Ottawa, Ontario  K1A 0G2
Telephone: 613-944-4000
Fax: 613-996-9709
Toll-free (information): 1-800-267-8376
TTY (hearing impaired): 613-944-9136
E-mail: enqserv@international.gc.ca
Web site: http://www.international.gc.ca/menu-en.asp

Library and Publications
Foreign Affairs and International Trade Canada (FAITC)
L.B. Pearson Building
125 Sussex Drive
Ottawa, Ontario  K1A 0G2
Telephone: 613-992-6150
Fax: 613-996-9709
Toll-free (information): 1-800-267-8376
TTY (hearing impaired): 613-944-9136
E-mail: library-biblio.sxkl@international.gc.ca
Web site: http://www.international.gc.ca/about-a_propos/library-bibliotheque/index.aspx
Hours of operation: The Library is open to the public Monday to Friday, 8:30 a.m. to 4:30 p.m.