The Small and Medium-sized Enterprise Centre is tailored to meet the border and trade information needs of small and medium enterprises (SMEs). The resources help SMEs comply with the requirements of the Canada Border Services Agency.
The Small and Medium-sized Enterprise Centre includes tools and information designed to meet the specific information needs of importers and exporters to help them comply with customs legislation and requirements. The SME Centre includes:
Web site
The SME Web site contains a vast amount of information, including:
1-800-461-9999: Border Information Service - BIS
BIS is a computerized, 24 hours a day, 7 days a week telephone service that answers incoming calls and provides general pre-recorded customs information. This system is updated to respond to common questions and issues raised by SMEs.
Customs Client Services Representatives
In all CBSA regional customs client services offices, officers are available during regular business hours to provide general and customized information to Canadian SMEs, and to respond to their questions on customs processes.
New Brunswick Contact(s):
Canada Border Services Agency
Purdy's Tower 2, 5th floor
1969 Upper Water Street
Halifax, Nova Scotia
B3J 3R7
Toll-free (information): 1-800-461-9999
Web site:
http://www.cbsa.gc.ca/menu-eng.html