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Telephone numbers for the Canada Revenue Agency

Canada Revenue Agency (CRA)

Last Verified: 2007-12-03

The Canada Revenue Agency has toll-free numbers for the following:

  • personal income taxes;
  • business registration and taxes;
  • child and family benefits;
  • NETFILE and My Account Helpdesks;
  • My Business Account Helpdesk;
  • payment arrangements; and more.

Summary

Services for Businesses and Individuals

T.I.P.S. (Tax Information Phone Service)
This automated phone service provides information to individuals and businesses
Telephone: 1-800-267-6999

Individual income tax enquiries
Tax information for individuals including personal income tax returns, instalments and RRSPs
Telephone: 1-800-959-8281

Telerefund
Find out about your income tax refund
Telephone: 1-800-959-1956

Businesses and self-employed individuals
Business and GST/HST registration, payroll, GST/HST, excise taxes and other levies, excise duties, corporations, sole proprietorships and partnership
Telephone: 1-800-959-5525

Universal Child Tax Benefit and Canada Child Tax Benefit
UCTB, CCTB and related provincial and territorial programs, child disability benefit and children's special allowances
Telephone: 1-800-387-1193

GST/HST credit
GST/HST credit and related provincial and territorial programs
Telephone: 1-800-959-1953

Forms and publications
Order publications online or download from the CRA site. You can also use the toll free number to order
Telephone: 1-800-959-2221

International Tax Services Office
International and non-resident enquiries
Telephone:
Individuals  1-800-267-5177
Non-resident corporations 1-800-561-7761  ext. 9144
Non-resident corporation accounts 1-800-561-7761 ext. 9155
Non-resident trusts 1-800-561-7761 ext. 9150

Payment arrangements
Discuss income tax payment arrangements with an agent
Telephone: 1-888-863-8657

e-service Helpdesk for individuals
Call these numbers when you cannot access My Account or require assistance with NETFILE, TELEFILE or Represent a client
Telephone: 1-800-714-7257

TTY e-service Helpdesk for individuals
Telephone: 1-888-768-0951

e-service Helpdesk for businesses
Call these numbers when you require assistance with GST/HST NETFILE, GST/HST TELEFILE, Information Returns Electronic Filing, Represent a client or Payroll Deductions Online Calculator
Telephone: 1-877-322-7849

TTY e-service Helpdesk for businesses
Telephone: 1-888-768-0951

TTY (Teletypewriter)
For those with hearing or speech impairments who have enquiries
Telephone: 1-800-665-0354

Charities Client Assistance
Get information about registered charities
Telephone: 1-800-267-2384

New Brunswick Contact(s):
See National Contact.


National Contact(s):
Canada Revenue Agency
Toll-free (information): 1-800-959-5525 (Business Enquiries and Registrations)
Toll-free (publications): 1-800-959-2221 (Forms and Publications)
Web site: http://www.cra.gc.ca/menu-e.html