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| Publications
by Product Line Publications by Subject Complete List of Publications Order Form for Publications Search |
Research & University Relations
Complete List of Publications
Recent Publications:
- A Critical Moment:
Capturing and Conveying the evolution of the Canadian Public Service
- Action-Research Roundtable
Creativity at Work: A Leadership Guide — Success Belongs to Me !
- Good Practices
in Organizations other than the Government of Canada: Parliamentary
Accountability, Results-Based Management and Management Competency Development
Strategies
- Profile of Deputy Ministers in the Government of Canada
| Access to Justice in Both Official Languages: English and French Before Federal Court - Conference April 2003 - Final Report (not available in hard copy) | ||
| [.html format] [.pdf format] | ||
| Author(s): The Canadian Centre for Management Development in Partnership with the Department of Justice of Canada and the Office of the Commissioner of Official Languages. | Year of Publication: 2003 | available on the web only |
| A Critical Moment: Capturing and Conveying the evolution of the Canadian Public Service | ||
| html format / pdf format | ||
| Author: Evert Lindquist |
Year of Publication: 2006 | Order #: p134B |
| Administrative Morality | ||
| Author: James Q. Wilson | Year of Publication: 1998 | Order #: P80B |
| Advancing Canadian Interests in the United States: A Practical Guide for Canadian Public Officials | ||
| [.pdf format] [.html format] | ||
| Author: Louis Ranger (Chair) | Year of Publication: 2004 | Order #: P127B |
| Audit and Evaluation | ||
| [.pdf format] | ||
| Author: Michael Thomas | Year of Publication: 1996 | Order #: P72B - out of stock |
| Autonomy, Accountability and Performance Measurement | ||
| Author: J. David Wright | Year of Publication: 1995 | Order #: P57B |
| Building Cross-Border Links: A Compendium of Canada-US Government Collaboration | ||
| [.pdf format] [.html format] | ||
| Author: Louis Ranger (Chair) | Year of Publication: 2004 | Order #: P128B |
| Building on a Strong Foundation - the dialogue continues: a case study approach to values and ethics in the public service - Vol I | ||
| [.pdf format] [.html format] | ||
| Year of Publication: 2000 | Order #: P94B |
|
| Building on a Strong Foundation - the dialogue continues: a case study approach to values and ethics in the public service - Vol II | ||
| [.pdf format] [.html format] | ||
| Year of Publication: 2001 | Order #: P103B |
|
| Building Trust: A Foundation of Risk Management | ||
| [.pdf format] | ||
| Authors: Jean Bélanger, Valérie Baillard, Samuel Steinberg, Geoff Dinsdale, Kirk Giroux | Year of Publication: 2001 | available on the web only |
| Business Plans and Annual Reports | ||
| [.pdf format] | ||
| Author: Doreen Wilson | Year of Publication: 1996 | Order #: P68B - out of stock |
| Canadian Centre for Management Development: The Early Years (The) | ||
| Author: John Hunter | Year of Publication: 1994 | Order #: P33E - out of stock P33 F- out of stock |
| Canadian Model of Public Administration? (A) | ||
| [.pdf format] [.html format] | ||
| Author: Iain Gow | Year of Publication: 2004 | Order #: P121B |
| Case Study in Multi-Stakeholder Consultation: The Corporate History of the Federal Pesticide Registration Review, or How We Got From There to Here - Vol. 1. General Principles for Decision Makers (A) | ||
| Author: Hajo Versteeg | Year of Publication: 1992 | Order #: P9E1 - out of stock |
| Case Study in Multi-Stakeholder Consultation: The Corporate History of the Federal Pesticide Registration Review, or How We Got From There to Here - Vol. 2. Practical Considerations for Process Managers and Participants (A) | ||
| Author: Hajo Versteeg | Year of Publication: 1992 | Order #: P9E2 - out of stock |
| Challenges for the South African Public Service in the Context of the New African Initiative | ||
| [.pdf format] | ||
| Author: Hon. Geraldine Fraser-Moleketi | Year of Publication: 2002 | Order #: P111B |
| Changing Profile of Federal Deputy Ministers, 1867 to 1988 (The) | ||
| Authors: Jacques Bourgault, Stéphane Dion | Year of Publication: 1991 | Order #: P7E - out of stock P7 F - out of stock |
| Citizen/Client Surveys: Dispelling Myths and Redrawing Maps | ||
| [.pdf format] [.html format] | ||
| Authors: Geoff Dinsdale, D. Brian Marson | Year of Publication: 1999/03 | Order #: P89B |
| Citizen-Centred Service: Responding to the Needs of Canadians - HANDBOOK | ||
| [.pdf format] | ||
| Year of Publication: 1999 | Order #: P90B |
|
| Citizens First - SUMMARY | ||
| [.pdf format] | ||
| Author: Erin Research Inc. | Year of Publication: 1998 | Order #: P83B |
| Citizens First - COMPLETE VERSION | ||
| [.pdf format] | ||
| Author: Erin Research Inc. | Year of Publication: 1998 | Order #: P84B |
| Citizen’s Forum on Canada's Future: Report on the Consultative Process | ||
| Author: Wendy Porteous | Year of Publication: 1992 | Order #: P10E - out of stock P10F - out of stock |
| Client Satisfaction Surveying: A Manager’s Guide | ||
| The Common Measurements Tool (CMT), related survey guides, and other support materials are now available through the Institute for Citizen-Centred Service (ICCS) | ||
| Authors: Faye Schmidt, Teresa Strickland | Year of Publication: 1998 | Order #: P86E P86F |
| Client Satisfaction Surveying: Common Measurements Tool | ||
| The Common Measurements Tool (CMT), related survey guides, and other support materials are now available through the Institute for Citizen-Centred Service (ICCS) | ||
| Authors: Faye Schmidt, Teresa Strickland | Year of Publication: 1998 | Order #: P85E P85F |
| Contemporary Role and Challenges of Deputy Ministers in the Government of Canada (The) | ||
| [.pdf format] [.html format] | ||
| Author: Jacques Bourgault | Year of Publication: 2003 | Order #: P113B - out of stock |
| Continuous Learning: A CCMD Report - COMPLETE VERSION | ||
| [.pdf format] | ||
| Year of Publication: 1994 | Order #: P34B - out of stock |
|
| Continuous Learning: A CCMD Report - SUMMARY | ||
| Year of Publication: 1994 | Order #: P35B |
|
| Constitutional Conferences Secretariat: A Unique Response to a Public Management Challenge (The) | ||
| Author: Peter Harrison | Year of Publication: 1992 | Order#: P15E- out of stock P15F- out of stock |
| Consultation: When the Goal is Good Decisions | ||
| Authors: R. Anne Patterson, Rod A. Lohin, D. Scott Ferguson | Year of Publication: 1992 | Order #: P14E - out of stock P14F - out of stock |
| Creating Common Purpose: The Integration of Science in Canada’s Public Service | ||
| [.pdf format] [.html format] | ||
| Author(s): Arthur May (Chair) | Year of Publication: 2002 | Order #: P107B |
| Creativity at Work: A Leadership Guide — Success Belongs to Me ! (Action-Research Roundtable) | ||
| [.pdf format] [.html format] | ||
| Author(s): Diane Vincent (Chair) |
Year of Publication: 2006 | Order #: P133B |
| Crisis and Emergency Management: A Guide for Managers of the Public Service of Canada | ||
| [.pdf
format] [.html
format]
Supporting Document:
|
||
| Author: André Gladu (Chair) | Year of Publication: 2003 | Order #: P117B |
| Decline of Civil Society: How Come? So What? (The) | ||
| [.pdf format] | ||
| Author: Robert D. Putnam | Year of Publication: 1996 | Order #: P66B |
| Equality, Human Rights and Women | ||
| Author: Rosalie Silberman Abella | Year of Publication: 1994 | Order #: P41B |
| Employed Mothers: Balancing Work and Family Life - COMPLETE VERSION | ||
| [.pdf format] | ||
| Authors: Catherine Lee, Linda Duxbury, Christopher Higgins | Year of Publication: 1994 | Order #: P39B - out of stock |
| Employed Mothers: Balancing Work and Family Life - SUMMARY | ||
| Authors: Catherine Lee, Linda Duxbury, Christopher Higgins | Year of Publication: 1994 | Order #: P40B |
| Employee Surveys in the Public Service: Experiences and Success Factors | ||
| [.pdf format] | ||
| Author: Paul de L. Harwood | Year of Publication: 1998 | Order #: P82B - out of stock |
| Essence of Public Service (The) | ||
| Author: Peter Hennessy | Year of Publication: 1997 | Order #: P77B |
| Ethics Era in Canadian Public Administration (The) | ||
| [.pdf format] | ||
| Author: Kenneth Kernaghan | Year of Publication: 1996 | Order #: P63B |
| Federal Regional Councils and Horizontal Governance (The) | ||
| [.pdf format] | ||
| Author: Luc Juillet | Year of Publication: 2001 | available on the web only |
| Fine Balance: A Manager’s Guide to Workplace Well-Being (A) | ||
| [.pdf format] [.html format] | ||
| Author(s): Yazmine Laroche (Chair) | Year of Publication: 2002 | Order #: P109B |
| Financial Issues | ||
| [.pdf format] | ||
| Author: John Dingwall | Year of Publication: 1996 | Order #: P69B - out of stock |
| Foundation for Developing Risk Management Learning Strategies in the Public Service (A) | ||
| [.pdf
format] [.html
format]
Supporting Documents:
|
||
| Author(s): Ian Shugart (Chair) | Year of Publication: 2001 | Order #: P100B |
| Framework for Management Development in the Federal S&T Community | ||
| [.pdf format] | ||
| Author: William G. Doubleday | Year of Publication: 2001 | Order #: P101B |
| French to Follow?: Revitalizing Official Languages in the Workplace | ||
| [.pdf format] [.html format] | ||
| Authors: Michael Wernick (chair) Patrick Boisvert Matthieu Leblanc | Year of Publication: 2003 | Order #: P116B |
| From Policy to Performance: Implementing Service Quality Improvements in Public Sector Organizations | ||
| Authors: Tim Plumptre, Donald Hall | Year of Publication: 1993 | Order #: P25E - out of stock P25F |
| From Studies to Action | ||
| Summary [.pdf] Strengthening Policy Capacity [.pdf] Management of Horizontal Policy Issues [.pdf] Management of Overhead Services [.pdf] Planning Tool for Thinking About the Future of the Public Service [.pdf] | ||
| available on the web only | ||
| Globalization, Government and Competitiveness | ||
| Author: Nancy J. Adler | Year of Publication: 1994 | Order #: P36B |
| Globalization and Governance - (COMPLETE VERSION) | ||
| Author: Donald J. Savoie | Year of Publication: 1994 | Order#: P30B |
| Globalization and Governance - (SUMMARY) | ||
| Author: Donald J. Savoie | Year of Publication: 1994 | Order#: P44B |
| Good Practices in Citizen-Centred Service | ||
| [.pdf format] | ||
| Authors: D. Marie Blythe, D. Brian Marson | Year of Publication: 1999 | Order #: P88E P88F |
| Good Practices in Organizations other than the Government of Canada: Parliamentary Accountability, Results-Based Management and Management Competency Development Strategies | ||
| [.html format] | ||
| Author: Jacques Bourgault | Year of Publication: 2005 | available on the web only |
| Governance in a Changing Environment | ||
| This volume is co-published by CCMD and McGill-Queen's University Press and may be ordered directly from McGill-Queen's University Press by phone at 1-800-565-9523, by fax at 1-800-221-9985 or (416) 667-7832, or by e-mail at tbooks@gpu.utcc.utoronto.ca | ||
| Authors: B. Guy Peters, Donald J. Savoie, eds. | Year of Publication: 1995 | Cloth: $70.00 Paper:$29.95 |
| Governance in the Twenty-first Century: Revitalizing the Public Service | ||
| This volume is co-published by CCMD and McGill-Queen's University Press and may be ordered directly from McGill-Queen's University Press by phone at 1-800-565-9523, by fax at 1-800-221-9985 or (416) 667-7832, or by e-mail at tbooks@gpu.utcc.utoronto.ca | ||
| Authors: B. Guy Peters, Donald J. Savoie, eds. | Year of Publication: 2000 | Cloth: $70.00 Paper:$29.95 |
| Governing in the Millennium: How Much Less Government? | ||
| [.pdf format] | ||
| Author: Arthur Kroeger | Year of Publication: 1996 | Order#: P64B - out of stock |
| Guide to Building Dialogues on Horizontality | ||
| [.html format] [.pdf format] | ||
| Year of Publication: 2001 | available on the web only | |
| History of the Patented Medicines Prices Review Board: The Early Years(A) | ||
| Author: Eric A. Milligan | Year of Publication: 1991 | Order #: P3E- out of stock |
| Horizontality and Public Management | ||
| [.pdf format] | ||
| Authors: Jacques Bourgault Rene Lapierre | Year of Publication: 2000 | Order #: P96B |
| Horizontal Challenge: Line Departments, Central Agencies and Leadership (The) | ||
| [.pdf format] [.html format] | ||
| Authors: Herman Bakvis Luc Juillet | Year of Publication: 2004 | Order #: P124E P124F |
| Horizontal Management: Trends in Governance and Accountability | ||
| [.pdf format] [.html format] | ||
| Author: Tom Fitzpatrick | Year of Publication: 2001 | available on the web only |
| How to Create Superior Briefings | ||
| [.pdf format] | ||
| Author: Roderick G. Quiney | Year of Publication: 1991 | Order #: P1B - out of stock |
| How Should the Performance of Senior Officials be Appraised? The Response from Federal Deputy Ministers - SUMMARY | ||
| Authors: Jacques Bourgault Stéphane Dion | Year of Publication: 1993 | Order #: P27B |
| How Should the Performance of Senior Officials be Appraised? he Response from Federal Deputy Ministers - COMPLETE VERSION | ||
| Authors: Jacques Bourgault Stéphane Dion | Year of Publication: 1993 | Order #: P19E - out of stock P19F - out of stock |
| Human Resources Management Issues | ||
| [.pdf format] | ||
| Author: Betty Rogers | Year of Publication: 1996/10 | Order #: P70B - out of stock |
| Implementing the U.K. Citizen's Charter - COMPLETE VERSION | ||
| Author: G. Bruce Doern | Year of Publication: 1992 | Order #: P18E - out of stock P18F - out of stock |
| Implementing the U.K. Citizen's Charter - SUMMARY | ||
| Author: G. Bruce Doern | Year of Publication: 1992 | Order #: P26B |
| Implementing the Social Union Framework Agreement: A Learning and Reference Tool | ||
| [.pdf format] [.html format] | ||
| Author(s): Alan Nymark (Chair) | Year of Publication: 2001 | Order #: P97B |
| Innovations and Good Practices in Single-Window Service | ||
| [.pdf format] | ||
| Authors: Stephen Bent, Kenneth Kernaghan, D. Brian Marson | Year of Publication: 1999 | Order #: P87E P87F - out of stock |
| Innovation in the Public Service | ||
| Author: James Iain Gow | Year of Publication: 1991 | Order #: P4E - out of stock |
| International Comparison in Human Resource Management Reform | ||
| [.pdf format] | ||
| Author: Kenneth Kernaghan | Year of Publication: 2001 | Order #: P104B |
| Internal Services: Ensuring the Realization of Key Govt. Policy Directions While Respecting PS Values | ||
| [.pdf format] [.html format] | ||
| Author(s): Serge Rainville (Chair) | Year of Publication: 2002 | Order #: P108B |
| Inventory on Learning Tools (An) | ||
| [.pdf format] | ||
| Author: Peter Stoyko | Year of Publication: 2001 | available on the web only |
| Issues for Parent Departments and Central Agencies | ||
| Author: Alti Rodal | Year of Publication: 1996 | Order #: P61B - out of stock |
| Learning Journey: A Guide to Achieving Excellence (The) | ||
| [.pdf
format] [.html
format]
Supporting Documents:
|
||
| Author(s): Samy Watson (Chair) | Year of Publication: 2001 | Order #: P98B |
| Leadership for a Changing World: Developing Executive Capability - DETAILED REPORT | ||
| Authors: Peter Larson, Robert Mingie | Year of Publication: 1992 | Order #: P24E - out of stock P24F - out of stock |
| Leadership for a Changing World: Developing Executive Capability - HIGHLIGHTS | ||
| Authors: Peter Larson, Robert Mingie | Year of Publication: 1992 | Order #: P17E - out of stock P17F - out of stock |
| Learning@Large: An e-Learning Guide for Managers | ||
| [.pdf format] [.html format] | ||
| Author: Alain Jolicoeur (chair) | Year of Publication: 2003 | Order #: P115B |
| Learning in an Organizational Setting: The Public Service Context | ||
| Author: R. Bruce Dodge | Year of Publication: 1991 | Order #: P6E - out of stock P6F - out of stock |
| Learning Organization (A Discussion Paper for CCMD’s Action-Research Roundtable on the) | ||
| [.pdf format] [.html format] | ||
| Author: Peter Stoyko | Year of Publication: 2001 | available on the web only |
| Literature on Innovation (An Initial Exploration of the) | ||
| [.pdf format] | ||
| Author: Peter Stoyko | Year of Publication: 2001 | available on the web only |
| Making Transitions Work: Integrating External Executives into the Federal Public Service | ||
| [.pdf format] [.html format] | ||
| Authors: Arthur Kroeger Jeff Heynen | Year of Publication: 2003 | Order #: P119B |
| Management Advisory Boards | ||
| [.pdf format] | ||
| Author: Jane Newcombe | Year of Publication: 1996 | Order #: P73B - out of stock |
| Management of Horizontal Issues: Annotated Bibliography | ||
| [.pdf format] | ||
| Authors: Samuel Steinberg, Elizabeth Moore, Nathalie Burlone | Year of Publication: 2001 | available on the web only |
| Management Model (A) | ||
| Author: John L. Manion | Year of Publication: 1989 | Order #: P76E - out of stock P76F |
| Management Techniques for the Public Sector: Pulpit and Practice - COMPLETE VERSION | ||
| Author: Christopher Pollitt | Year of Publication: 1995 | Order #: P53B |
| Management Techniques for the Public Sector: Pulpit and Practice - SUMMARY | ||
| Author: Christopher Pollitt | Year of Publication: 1995 | Order #: P59B |
| Managing a Royal Commission: A Planning and Organizational Model Derived from the Experience of the Royal Commission on National Passenger Transportation | ||
| Authors: R. Bruce Dodge Janet Smith, R. Anne Patterson | Year of Publication: 1994 | Order #: P42E P42F - out of stock |
| Managing Change: Going Around in Circles... but in the Right Direction | ||
| Author: Pierre De Celles | Year of Publication: 1995 | Order #: P56B |
| Managing Horizontal Government: The Politics of Coordination | ||
| [.pdf format] | ||
| Author: B. Guy Peters | Year of Publication: 1998 | Order #: P78B - out of stock |
| Managing Incoherence: The Coordination and Empowerment Conundrum | ||
| Author: B. Guy Peters, Donald J. Savoie | Year of Publication: 1995 | Order #: P52B |
| Managing Public Sector Divestment | ||
| Authors: Taïeb Hafsi, Jan J. Jörgensen | Year of Publication: 1992 | Order #: P16E - out of stock |
| Managing Strategic Change, Learning from Program Review | ||
| Authors: Peter Aucoin,, Donald J. Savoie, eds | Year of Publication: 1998 | Order #: P81E P81F |
| Marketing | ||
| [.pdf format] | ||
| Author: John Dingwall | Year of Publication: 1997 | Order #: P71B - out of stock |
| Meeting the Challenge: Managing Change in the Nineties | ||
| [.pdf format] | ||
| Author: David Shepherdson | Year of Publication: 1995 | Order #: P48B |
| Ministerial Chiefs of Staff in the Federal Government in 1990: Profiles, Recruitment, Duties and Relations with Senior Public Servants | ||
| Author: Micheline Plasse | Year of Publication: 1994 | Order #: P32E P32F |
| Modernizing Governance: A Preliminary Exploration | ||
| [.pdf format] | ||
| Authors: J. Jenson, Paul G. Thomas, Vincent Lemieux, Peter Aucoin | Year of Publication: 2000 | Order#: P95B |
| b) Summary Report of the Conference on May 3rd, 2000 on Modernizing Governance | ||
| [.pdf format] | ||
| Author: Raymond D'Aoust | Year of Publication: 2000 | available on the web only |
| Modernizing Government Accountability: A Framework for Reform | ||
| [.pdf format] [.html format] | ||
| Authors: Peter Aucoin Mark D. Jarvis |
Year of Publication: 2005 | Order #:
P131E P131F |
| Moving Beyond the Workplace: Exploring Life’s Journey | ||
| [.pdf format] [.html format] | ||
| Author: James Nininger | Year of Publication: 2003 | Order #: P114B |
| Moving from the Heroic to the Everyday: Lessons Learned from Leading Horizontal Projects | ||
| [.pdf
format] [.html
format]
Supporting Documents:
|
||
| Author(s): James Lahey (Chair) | Year of Publication: 2001 | Order #: P99B |
| Myth of Shared Values in Canada | ||
| [.pdf format] [.html format] | ||
| Author: Joseph Heath | Year of Publication: 2003 | Order #: P111B |
| Negotiating Labour Market Development Agreements (LMDAs) | ||
| [.pdf format] | ||
| Authors: Herman Bakvis Peter Aucoin | Year of Publication: 2000 | Order #: P92B |
| Negotiation: Redefining Success | ||
| [.pdf format] | ||
| Author: Joseph Stanford | Year of Publication: 1994 | Order #: P38B |
| New Management for a State: Liberal, social, and republican (A) | ||
| [.pdf format] | ||
| Author: Luiz Carlos Bresser-Pereira | Year of Publication: 2001 | Order#: P102B |
| New North America: Report on Discussions among Experts and Public Servants (The) | ||
| [.pdf format] [.html format] | ||
| Authors: John Higginbotham Kevin Ginter | Year of Publication: 2004 | Order#: P123B |
| North America in the 21st Century | ||
| [.pdf format] [.html format] | ||
| Author: Jorge Castañeda | Year of Publication: 2004 | Order #: P129B |
| “Now Comes the Turn of Women” | ||
| Author: Arthur Kroeger | Year of Publication: 1995 | Order #: P50B |
| Only Those Who Believe Can Stay the Course in TurbulentTimes: A Value-Based, Strategic Approach to the Management and Development of Corrections | ||
| Author: Ole Ingstrup | Year of Publication: 1995 | Order #: P49B |
| Organizational Climate and Personal Projects: Gender Differences in the Public Service | ||
| [.pdf format] | ||
| Authors: Susan D. Phillips, Brian R. Little, Laura A. Goodine Ole Ingstrup | Year of Publication: 1997 | Order #: P74B - out of stock |
| Organizing for Deliberate Innovation: A Toolkit for Teams | ||
| [.pdf format] [.html format] | ||
| Author(s): Ruth Dantzer (Chair) | Year of Publication: 2002 | Order #: P110B |
| Our Story: Organizational Renewal in Federal Corrections | ||
| Authors: (A Book Written by the Staff and Inmates of the Correctional Service of Canada) | Year of Publication: 1991 | Order #: P5E - out of stock P5F - out of stock |
| Overview of the Special Operating Agency Initiative - COMPLETE VERSION | ||
| Authors: J. David Wright, Graeme Waymark | Year of Publication: 1995 | Order #: P54B |
| Overview of the Special Operating Agency Initiative - SUMMARY | ||
| Authors: J. David Wright, Graeme Waymark | Year of Publication: 1995 | Order #: P55B |
| Partners in the Management of Canada: The Changing Roles of Government and the Public Service | ||
| [.pdf format] | ||
| Author: Marcel Massé | Year of Publication: 1993 | Order#: P20B |
| Perspectives on Public Management Rethinking Government (The Dewar Series) | ||
| Authors: Harry Rogers, David Dodge, Gilles Paquet, Judith Maxwell | Year of Publication: 1994 | Order #: P45B - out of stock |
| Perspectives on Public Management - Strategic Leadership for Public Service Renewal (The Dewar Series) | ||
| [.pdf format] | ||
| Authors: I.D. Clark, B. Dewar, L. Goulet, J. Davis, M. Keating, J. Côté-O’Hara | Year of Publication: 1996 | Order #: P67E - out of stock P67F |
| Perspectives on Public Management Values in the Public Service (The Dewar Series) | ||
| [.pdf format] | ||
| Authors: D.B. Dewar, J.L. Manion, Kenneth Kernaghan | Year of Publication: 1994 | Order #: P37B |
| Pocket Guide for Time-Challenged Public Servants | ||
| [.pdf format] [.html format] | ||
| Author: Georges Tsaï | Year of publication: 2002 | available on the web only |
| Policy Capacity of Government(The) | ||
| [.pdf format] | ||
| Author: B. Guy Peters | Year of Publication: 1996 | Order #: P62B - out of stock |
| Policy Development and Implementation in Complex Files: - Lessons from the National Homelessness Initiative - Lessons from "Vibrant Communities" | ||
| [.pdf format] [.html format] | ||
| Authors: Ralph Smith Sherri Torjman | Year of Publication: 2004 | Order #: P125B |
| Post-Modern Government | ||
| Author: Richard D. French | Year of Publication: 1992 | Order#: P11E - out of stock P11F - out of stock |
| Primer on Knowledge Management in the Public Service - A | ||
| [.pdf format] | ||
| Author: Peter Stoyko | Year of Publication: 2001 | available on the web only |
| Primer on Risk Management in the Public Service (A) | ||
| [.pdf format] | ||
| Author: Stephen Hill | Year of Publication: 2001 | available on the web only |
| Profile of Deputy Ministers in the Government of Canada | ||
| [.html format] [.pdf format] | ||
| Author: Jacques Bourgault |
Year of Publication: 2004 | available on the web only |
| Public Confidence in Government, and Government Service Delivery | ||
| [.pdf format] | ||
| Author: Harvey Sims | Year of Publication: 2001 | Order#: P105B - out of stock |
| Public Consultation Guide: Changing the Relationship between Government and Canadians | ||
| [.pdf format] | ||
| Authors: Peter Sterne, Sandra Zagon | Year of Publication: 1997 | Order #: P75E P75F |
| Public Management: Emblem of Reform for the Canadian Public Service | ||
| Author: J.E. Hodgetts | Year of Publication: 1991 | Order #: P2B - out of stock |
| Public Managers and Policy Communities: Learning to Meet New Challenges | ||
| Author: Evert A. Lindquist | Year of Publication: 1991 | Order #: P8E - out of stock P8F - out of stock |
| Public Service, the Changing State and Governance (The) | ||
| Author: B. Guy Peters | Year of Publication: 1993 (Reprinted 1995) | Order#: P31B |
| Public Service Renewal: From Means to Ends | ||
| Author: Ole Ingstrup | Year of Publication: 1995 | Order #: P47B |
| Reengineering in the Public Service: Promise or Peril? | ||
| Author: Ole Ingstrup | Year of Publication: 1995 | Order #: P51B |
| Reinventing Osborne and Gaebler: Lessons from the Gore Commission | ||
| Authors: B. Guy Peters, Donald J. Savoie | Year of Publication: 1993 | Order #: P29E P29F |
| Reflections on the Evolution of the Federal Industry Department | ||
| html format / pdf format | ||
| Authors: Harry Swain Arthur Kroeger | Year of Publication: 2004 | available on the web only |
| Relations Between Parliamentary Agencies and the PS: New Perspectives | ||
| [.pdf format] [.html format] | ||
| Author: Georges Tsaï | Year of Publication: 2002 | Order #: P112B - out of stock |
| Renewing Organizations: Managing Workforce Transitions - The Public Service in Transition | ||
| [.pdf format] [.html format] | ||
| Authors: Dr. James Nininger Marilyn J. Arditti | Year of Publication: 2004 | Order#: 122B |
| Responsible Government: Clarifying Essentials, Dispelling Myths and Exploring Change | ||
| [.pdf format] [.html format] | ||
| Authors: Peter Aucoin Jennifer Smith Geoff Dinsdale |
Year of Publication: 2004 | Order#: P120E P120F |
| Rethinking Policy: Perspectives on Public Policy | ||
| Authors: John C. Tait, Mel Cappe | Year of Publication: 1995 | Order #: P58B |
| Rethinking Policy: Strengthening Policy Capacity: Conference Proceedings | ||
| [.pdf format] | ||
| Authors: various | Year of Publication: 1996 | Order #: P60B - out of stock |
| Ripples in the Pond: An Assessment on the Impact of the "Diversity: Vision and Action" Leadership Development Course | ||
| [.pdf format] [.html format] | ||
| Author: Carl Taylor | Year of Publication: 2002 | available on the web only |
| Road to Gender Equality: Progress and Challenges (The) | ||
| [.pdf format] | ||
| Author: Jocelyne Bourgon | Year of Publication: 1996 | Order #: P65B |
| Satisfaction of Ministers with the Performance of their Deputy Ministers during the Mulroney Governments: 1984-1993(The) | ||
| [.pdf format] | ||
| Author: Jacques Bourgault | Year of Publication: 1998 | Order #: P79B - out of stock |
| Seattle - The Lessons for Future Governance | ||
| [.pdf format] | ||
| Author: Pierre S. Pettigrew | Year of Publication: 2000 | Order #: P93B |
| Service Delivery Models | ||
Volume I - Discussion Paper [.pdf] Volume II - Toward Citizen-Centred Service Case Studies [.pdf]
Volume III- Scenarios [.pdf]
Volume IV - Examining Key Questions Part 1 - Ministerial Accountability [.pdf] Part 2 - Perceptions of Government Service Delivery [.pdf]
Part 3 - Review and Analysis of Recent Changes in the Delivery of Government Services [.pdf]
Part 4 - Introducing Change and Making It Stick - Sorting Out the Contradiction [.pdf] |
||
| Year of Publication: 1996 | available on the web only | |
| Strategic Management in the Public Service: The Changing Role of the Deputy Minister | ||
| Author: Frank Swift | Year of Publication: 1993 | Order #: P23E - out of stock P23F |
| Strategic Planning in Government Administration: A Comparison Between Ottawa and Quebec | ||
| Authors: Mohamed Charih, Michel Paquin | Year of Publication: 1993 | Order #: P22E - out of stock P22F |
| Strategic Revolution in Executive Development: What Does It Mean for You and Your Organization? (The) | ||
| Author: Ole Ingstrup | Year of Publication: 1995 | Order #: P46B |
| Strong Foundation: Report of the Task Force on Public Service Values and Ethics (A) | ||
| [.pdf format] [.html format] | ||
| Author: Task Force (J.C. Tait, Chair) | Year of Publication: 2000 | Order #: P91B |
| Taking Stock: Assessing Public Sector Reforms | ||
| This volume is co-published by CCMD and McGill-Queen's University Press and may be ordered directly from McGill-Queen's University Press by phone at 1-800-565-9523, by fax at 1-800-221-9985 or (416) 667-7832, or by e-mail at tbooks@gpu.utcc.utoronto.ca | ||
| Authors: B. Guy Peters, Donald J. Savoie, eds. | Year of Publication: 1998 | Cloth:$70.00 Paper: $29.95 |
| Upward Feedback in the Public Service | ||
| Authors: Sharon Varette, Eric Phillips-Beaudan | Year of Publication: 1994 | Order #: P43B |
| Using Horizontal Tools to Work Across Boundaries: Lessons Learned and Signposts for Success | ||
| [.pdf format] [.html format] | ||
| Author: James Lahey (Chair) | Year of Publication: 2002 | Order #: P106B |
| Values and Ethics in the Public Service | ||
| Summary [.pdf] A Strong Foundation--Complete Document [.pdf] Discussion Guide for A Strong Foundation [.pdf] | ||
available
on the web only |
||
| What is Public Management? An Autobiographical View - SUMMARY | ||
| Author: A.W. Johnson | Year of Publication: 1993 | Order #: P28B |
| What is Public Management? An Autobiographical View - COMPLETE VERSION | ||
| Author: A.W. Johnson | Year of Publication: 1993 (Reprinted 1994) | Order #: P21B |
Further information or copies of previously release CCMD publications can be obtained by contacting the Research and University Relations group of the School at publications@csps-efpc.gc.ca or (613) 943-8370.
