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Sources of Federal Government Information 2005-2006
IntroductionA. ForewordInfo Source: Sources of Federal Government Information will make it easier for you to find out about the Government of Canada, its organization and its information holdings. It will help you determine where you should go, write or call to make government enquiries, and is likely to be the first and only step you'll need to take to locate the source of the information you want. This publication is one of a series of four reference tools to assist you and other members of the public in exercising your rights under two Canadian laws - the Access to Information Act and the Privacy Act. The Info Source publications support the government's policy to explain and promote open and accessible information regarding its activities. Info Source is comprised of the following publications: Info Source: Sources of Federal Government Information:
Info Source: Sources of Federal Employee Information:
Info Source: The Access to Information Act and Privacy Act Bulletin:
Info Source: Directory of Federal Government Enquiry Points:
Info Source is distributed to libraries, municipal offices and federal government offices across Canada. It is helpful to understand the basic differences between the Access to Information Act and the Privacy Act. The information accessible under each Act is different and there are different procedures to obtain it. The following pages describe the essential details. B. Inside Info SourceThis Info Source publication has three main components: 1) Introduction The Introduction includes:
2) Standard Program Records and Personal Information Banks Standard Program Records: There is some information that is almost universally collected and maintained by federal institutions in support of common functions and activities, such as Human Resources, Material Management, Corporate Services, etc. A number of standard program record descriptions have been established by Treasury Board Secretariat and are included in this publication. Institutions may declare one or more of these standard records, rather than develop institution-specific record descriptions. Standard Personal Information Banks (PIB): Standardized descriptions of personal information have been developed by Treasury Board to describe personal information that may be found in records commonly maintained by federal institutions. These descriptions are included in this publication. Institutions may choose to register and declare one or more of these standard Personal Information Banks rather than develop institution-specific PIBs. 3) Chapters There is one chapterfor each federal government department or agency subject to the Access to Information Act and the Privacy Act, or to the Privacy Act only. Chapters are arranged in alphabetical order by the commonly used name of the institution. Each chapter contains the following (please note that institutions that are not subject to the Access to Information Act do not have to include these elements. Their reporting requirements are limited to Personal Information Banks): General Information about the institution, including:
Information Holdings including:
Additional Information including:
C. Using Info Source effectivelyDetermine the correct chapter If you don't know if you have the correct department or agency, a telephone call or letter to any Access to Information and Privacy Coordinator's office should provide the answer. For persons with disabilities D. Roles and ResponsibilitiesTreasury Board Treasury Board is also responsible for the annual publication of an index of personal information that will both serve to keep the public information of how the government handles personal information, as well as facilitating the public's ability to exercise its rights under the Privacy Act. Treasury Board Secretariat fulfils these requirements through the annual publication of Info Source. Library and Archives Canada (LAC) Questions concerning these responsibilities may be addressed to the Information Management Centre of the Library and Archives Canada (LAC) at (613) 944-IMGI (4644) or by e-mailing imgi@lac-bac.gc.ca. Individual Institutions Government institutions are also responsible for ensuring that all information/records are managed within an established life cycle. It is incumbent upon each government institution to understand and apply any legislation regarding the retention of information and more specifically, its own legislation. Each government institution is required to determine the appropriate retention periods for its records, including those common administrative records covered by a MIDA. Accountability regarding the decision to destroy records, once a Records Disposition Authority (RDA) has been established, and the timing of records destruction rests with individual government institutions. Each federal institution has an Access to Information and Privacy Coordinator or a Privacy Coordinator. The Coordinators' offices are staffed by people whose role it is to answer questions and help identify the records or information you wish to see. Coordinators may be contacted in person, by telephone, e-mail, letter or through the submission of a completed Access to Information and/or Privacy Request Form. Information Commissioner Office of the Information Commissioner
When the Information Commissioner's investigation is completed, an individual who is of the opinion that they have not been given access to all information which they are entitled to receive has the right to apply to the Federal Court -Trial Division for a review of the matter. Privacy Commissioner When the Privacy Commissioner's investigation is completed, an individual who is of the opinion that they have not been given access to all of their personal information to which they are entitled, has the right to apply to the Federal Court - Trial Division for a review of the matter. You may write or call the Privacy Commissioner's office at: Office of the Privacy Commissioner
E. Access to Information ActThe Access to Information Act gives Canadian citizens as well as people and corporations present in Canada the right to have access to federal government records that are not of a personal nature. The Act complements but does not replace other procedures for obtaining government information. It is not intended to limit in any way the access to government information that is normally available to the public upon request. Wide range of information Some information may be exempt or excluded under the Act. Exemptions: Exemptions protect certain types of information that could cause harm if released. For example, some information on national security, law enforcement or trade secrets falls into this category. Exclusions: The Access to Information Act does not apply to public information that is already available, such as publications and material in libraries and museums. It also excludes material such as Cabinet documents. Note: The Act cannot give you access to records that are not controlled by the federal government, such as those maintained by provincial or municipal governments or by private organizations such as commercial banks and credit bureaus. Most provincial governments have legislation similar to the Access to Information Act, but may be referred to as a Freedom of Information Act. Consult the provincial government listings in the blue pages of your local telephone book. F. Privacy ActIn its day-to-day operations, federal government departments and agencies collect personal information from almost all Canadians. The Privacy Act gives Canadian citizens and people present in Canada the right to have access to information that is held about them by the federal government. It also protects against unauthorized disclosure of that personal information. In addition, it strictly controls how the government will collect, use, store, disclose and dispose of any personal information. Most information is available when you ask Types of personal information held There is personal information that the federal government may not release under the Privacy Act. For example, some personal information may relate to individuals other than the person requesting the information, or it may be about sensitive national security matters or law enforcement investigations. Note: The Privacy Act does not control nor give you access to records that are not held by the federal government, such as those maintained by provincial or municipal governments or by private organizations such as commercial banks and credit bureaus. Most provincial governments have legislation similar to the Privacy Act. Consult the provincial government listings in the blue pages of your local telephone book. Some personal information is confidential Safeguarding personal information Giving out information Personal Information Banks Please see the glossary in Section J for definitions of the various types of PIBs. G. How to ApplyAccess to Information Act
If you decide to submit a letter, you must state clearly that you are requesting information under the Access to Information Act, and include the following:
Fees and costs Cheques and money orders are payable to the Receiver General of Canada with some exceptions. Please refer to Section I — Institutions Without Receiver General Accounts for a list of institutions to which Access to Information Requests must be accompanied by cheques or money orders made out to the institution itself and not to the Receiver General of Canada. Turnaround time Privacy Act Obtain a Personal Information Request Form at any location where Info Source is available (including
the Web Site: Fill out the form and identify yourself in such a way that the government may verify who you are, i.e. that it is you, and not someone else, asking for your information. The more precise the information you provide, the faster your request can be answered. Send the form to the Privacy Coordinator of the appropriate department or agency. There is no charge to apply for information under the Privacy Act. To change the information Turnaround time H. Where to obtain Info SourceFor more information about Info Source, the Access to Information Act or the Privacy Act, you may contact: Treasury Board of Canada Secretariat
If you would like a copy of the Directory of Federal Government Enquiry Points or the Access to Information Act and Privacy Bulletin, please contact: Treasury Board Distribution Centre
If you would like to purchase a copy of Sources of Federal Government Information or Sources of Federal Employee Information, please contact: Publishing and Depository Services
All four Info Source publications are also available free of charge on the Internet at: www.infosource.gc.ca Note: Access to Information Act and Privacy Act requests must be addressed to the appropriate institutions, at the addresses listed in the pages that follow. I. Institutions without Receiver General AccountsAccess to Information Requests being sent to the following institutions must be accompanied by cheques or money orders made out to the institution itself and not to the Receiver General of Canada:
J. Useful Terms
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Glossary of Terms |
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Term |
Definition |
Access to Information and Privacy Coordinator |
Each federal government department or agency has an Access to Information and Privacy Coordinator. The Coordinators' offices are staffed by people to answer questions and help identify the records or information you wish to see. |
Administrative Purpose |
The use of personal information in a decision making process that directly affects the individual(s) to whom the information relates. |
Bank (PIB) Number |
A unique identifying number created for each Personal Information Bank. This number is assigned by each institution as a finding tool to link the PIB to the records and information maintained in their information management system. |
Classes of Personal Information |
Personal information not used administratively or not retrievable by personal identifier, for instance unsolicited opinions or general correspondence may be described under "Classes of Personal Information".
|
Data Matching |
An activity that involves comparing personal data obtained from a variety of sources, including personal information banks, for the purpose of making decisions about the individuals to whom the data pertains. |
Information Life Cycle |
The life cycle of information encompasses the stages of the planning, collection, creation, receipt, and capture of information by an institution. The life cycle includes the organization, retrieval, use, accessibility, dissemination and transmission; storage, maintenance and protection; and disposition and preservation of information. |
Manuals |
Directives, instructions, guidelines or procedures that are used by the employees of a department or agency to carry out its operations, activities or programs. |
Multi-Institutional Disposition Authority (MIDA) |
A Records Disposition Authority granted by the Librarian and Archivist of Canada to government institutions on a multi-institutional basis. A MIDA relates to records managed by all or a multiple number of government institutions, and which allows the institutions empowered to use the authority to dispose of records under certain terms and conditions. |
Personal Information Bank (PIB) |
Personal Information Banks provide a summary of the type of information about individuals that is held by federal departments and agencies.
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Personal Information Bank – Central Banks |
These records and their related PIBs are maintained by central agencies such as the Public Service Commission, Public Works and Government Services Canada, and the Treasury Board of Canada Secretariat.
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Personal Information Bank – Particular Banks |
Personal Information Banks that describe personal information about members of the general public, plus federal employees (current and former) that is contained in the records of the particular institution.
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Personal Information Bank – Employee Particular Banks |
PIBs that describe personal information about current and former Government of Canada employees only, and are specific to the requirements of the particular institution. These PIBs are contained the complementary volume to this publication — Info Source: Sources of Federal Employee Information.
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Personal Information Bank – Standard PIBs |
There are a number of Standard Personal Information Banks (Standard Banks) that describe personal information contained in records commonly maintained by most government institutions. Institutions may require one or all of these Standard PIBs. Standard PIBs describe information about such activities as Access to Information and Privacy Requests, Executive Correspondence Management Systems, etc.
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Personal Information Bank – Standard Employee PIBs |
There are a number of Employee Related Standard Personal Information Banks (Standard Employee Banks) that describe personal information contained in records commonly maintained by most government institutions about their employees. Institutions may require one or all of these Standard PIBs. Standard Employee PIBs describe information about such activities as pay and benefits, training and development, performance, etc.,
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Program Records |
Descriptions of the records and information created, captured and used by each federal government institution in support of its mandate. Program Records provide pointers to information usually held by federal government departments or agencies in their record keeping system. The Program Record descriptions identify the subject areas covered by an institution's functions, programs and activities. |
Program Record Number |
A unique identifying number created for each Program Record description.
|
Reading Room |
The Access to Information Act requires all government institutions to provide facilities where their information and/or manuals can be reviewed. One or more location may be provided by an institution. |
Records Disposition Authority (RDA) |
The instrument that the Librarian and Archivist of Canada issues to enable government institutions to dispose of records which no longer have operational or other utility. There are three disposition methods – destroying the records (at the discretion of institutions), transferring historical records to the control of the Library and Archives of Canada or the removal of records from the control of the Government of Canada, i.e. transferring them to a Special Operating Agency or other level of government. |
Retention and Disposal Standards |
A timetable for the length of time institutional information/record is maintained under the control of the institution. These standards also indicate the disposition method to be applied to institutional records when no longer required to meet operational, legal or other requirements, and when the RDA may be applied for final disposition. |
Standard Program Records |
Descriptions of records/information commonly created, collected and used by federal institutions, such as Human Resources, Physical Security, etc. Federal departments and agencies may declare one or all of the Standard Program Records within their Chapter s instead of developing institution-specific program record descriptions. |
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