Industry Canada

Info Source

Sources of Federal
Government Information
2005-2006

Industry Canada
Chapter 78

Table of Contents

General Information

Information Holdings

Additional Information

Background

The department's mission is to foster a growing competitive, knowledge-based Canadian economy. Fourteen federal departments and agencies make up the Industry Portfolio. Industry Canada works in partnership with the members of the Industry Portfolio to leverage resources and exploit synergies in a number of specific areas.

Responsibilities

Industry Canada's mandate is to help make Canadians more productive and competitive in the global, knowledge-based economy. The department's policies, programs and services help create an economy that provides more and better-paying jobs for Canadians; supports stronger business growth through continued improvements in productivity and innovation performance; gives consumers, businesses and investors confidence that the marketplace is fair, efficient and competitive; and ensures a more sustainable economic, environmental and social future for Canadians.

Through its three strategic objectives (a fair, efficient and competitive marketplace; an innovative economy; and competitive industry and sustainable communities), Industry Canada aims to help Canadians contribute to the knowledge economy and improve productivity and innovation performance.

In order to foster growth and create high-quality, well-paying jobs, the Government of Canada has set as one of its core priorities the building of a 21st century economy. Industry Canada will continue to work in support of this priority through its strategic outcomes.

The department's strategic outcomes support growth in employment, income, productivity and sustainable development in Canada.

The Industry Portfolio is made up of 14 federal departments and agencies. These organizations are uniquely positioned to further the government's goal of building a knowledge-based economy in all regions of Canada and to advance the government's employment and growth agenda. The Industry Portfolio includes:

Atlantic Canada Opportunities Agency

Business Development Bank of Canada

Canada Economic Development for Quebec Regions

Canadian Space Agency

Canadian Tourism Commission

Competition Tribunal

Copyright Board Canada

Enterprise Cape Breton Corporation

National Research Council Canada

Natural Sciences and Engineering Research Council of Canada

Social Sciences and Humanities Research Council of Canada

Standards Council of Canada

Statistics Canada

Western Economic Diversification Canada

Legislation

Organization

Chief Information Officer (CIO)

The Chief Information Officer is accountable to the Associate Deputy Minister and the Industry Canada Management Committee for the overall performance, effectiveness and efficiency of information management / information technology (IM/IT) services within Industry Canada. A major responsibility of the CIO is maximizing the performance of the department through modern and progressive management of IM/IT services, policies, and resources. Other responsibilities include support for Strategis, Canada's largest business Web Site through which the department delivers its online services. Specifically, the CIO manages the department's informatics resources including the high capacity national wide area network; operates Industry Canada's library and information products; manages the electronic publishing process and development of custom information products; establishes and implements marketing strategies to promote the use of strategic business information; provides client support services; and undertakes systematic client feedback assessments

Communications and Marketing Branch (CMB)

The Communications and Marketing Branch plays a pivotal role in ensuring that the Canadian public and departmental clients and employees receive information about Industry Canada's policies, programs and services.

Services provided by CMB include communications research; public opinion research and environmental analysis; communications planning and advice to the Minister and senior management on communicating ministerial and departmental priorities; policy development; program planning and implementation; media relations; and the coordination, production and distribution of speeches, news releases, publications and multimedia materials. Through the Industry Canada corporate Web Site (www.ic.gc.ca/) CMB provides current information on departmental activities, as well as links to the Industry Portfolio's various resources. CMB is also responsible for handling enquiries from the public.

Communications Research Centre Canada (CRC)

Communications Research Centre Canada has been dedicated to advanced communications research and development (RandD) for more than 30 years. Its research provides a technical basis for the development of regulations and standards in support of public policy. Key research areas include wireless systems, radio fundamentals, communications networks, interactive digital multimedia, and photonics technologies. CRC has a strong tradition of technology transfer to industry and has been responsible for the creation of more than 60 companies. It operates an Innovation Centre to provide high-technology startups with access to its technologies, research expertise and unique laboratories.

Competition Bureau (CB)

The Competition Bureau promotes competition and efficiency in the Canadian economy through the administration of the Competition Act, concentrating on a balance between enforcement activities and compliance programs, public awareness and submissions on regulatory matters. The Bureau also promotes a fair and efficient marketplace through the administration of the Textile Labelling Act, the Precious Metals Marking Act, and the Consumer Packaging and Labelling Act, emphasizing a compliance approach by working with business to predict and prevent problems from occurring. The Commissioner of Competition, the head of the Competition Bureau, is a statutory appointment under the Competition Act with the responsibility of administering and enforcing the Competition Act and the other Acts cited above. The Competition Bureau consists of six branches, four of which are responsible for the enforcement of the Acts. A unit has also been established for the purpose of coordinating possible amendments to the Competition Act and for internal and external communications. The Competition Bureau is composed of the following branches and directorate: Civil Matters Branch; Compliance and Operations Branch, which includes the Compliance and Coordination Directorate, Management Policy and Services Directorate, and the COMPASS Information Management Centre; Competition Policy Branch; Communications Unit; Criminal Matters Branch; Fair Business Practices Branch; and Mergers Branch.

Comptrollership and Administration Sector (CAS)

The Comptrollership and Administration Sector is responsible for financial and materiel management and related policies, systems, audit and evaluation, facilities, security, program integrity, the Industry Canada loan insurance portfolio, and processes and standards that are consistent with modern comptrollership. This sector is composed of the following: Audit and Evaluation Branch; Comptrollership and Program Services Branch; Financial Systems, Facilities and Security Branch, Corporate Management Frameworks Directorate and Lobbyists Registration Branch.

Corporate and Portfolio Office (CPO)

The Corporate and Portfolio Office provides executive support to the offices of the Minister, Secretary of State, the Deputy Minister and Associate Deputy Minister, as well as secretariat support to the Deputy Minister and Associate Deputy Minister as it relates to their broad Industry Portfolio coordination responsibilities.

The CPO provides timely and quality services to ensure executive clients are effectively supported in all their correspondence, corporate services (i.e. administration, finance, and human resources) and parliamentary affairs requirements. The CPO supports the day-to-day operations of the executive offices. The primary CPO groups responsible for these services are the Correspondence and Records Management, Executive Services, and Parliamentary Affairs and Briefing groups.

The CPO also provides secretariat support to the Industry Portfolio (IP) departments, agencies, quasi-judicial bodies and Crown corporations. The 15 organizational members of the IP are Atlantic Canada Opportunities Agency (ACOA); Business Development Bank of Canada (BDC); Canada Economic Development for Quebec Regions (CED-Q); Canadian Space Agency (CSA); Canadian Tourism Commission (CTC); Competition Tribunal (CT); Copyright Board (CB) Canada; Enterprise Cape Breton Corporation (ECBC); Industry Canada (IC); National Research Council (NRC) Canada; Natural Sciences and Engineering Research Council of Canada (NSERC); Social Sciences and Humanities Research Council of Canada (SSHRC); Standards Council of Canada (SCC); Statistics Canada (SC); and Western Economic Diversification (WD) Canada. It should be noted that both ACOA and ECBC are the responsibility of the ACOA Minister, and both CED-Q and WD have their own respective ministers.

Human Resources Branch (HRB)

The Human Resources Branch provides strategic information, advice and operational services to the department on corporate management and succession planning strategies, relationships with unions, demographic profiling, research and analysis, indicators of the health of the organization, strategic infrastructure for training, rejuvenation and revitalization program strategies. Operationally, it provides decentralized, comprehensive and timely advice, guidance and assistance to departmental management and employees on classification, staffing and researching, official languages, employment adjustment, labour management, employee equity, training and development, awards and recognition, career planning, compensation and benefits.

Industry Sector (IS)

Industry Sector's mission is to maximize the contribution of Canadian manufacturing and service industries to Canada's future economic growth. The sector has a highly diversified industry client base and many varied issues and challenges. Sectorally, IS deals with supporting the adoption of new practices and processes in some industries while encouraging others to take giant leaps into future technologies. IS works closely with key stakeholders including industry associations, academic institutions, representatives of the scientific and economic communities, other levels of government, and departments within the federal government. The Industry Sector's branches covering most of Canada's industrial groups, and the staff branches supporting them and the broader corporate agenda are Industrial Analysis Branch, Aerospace and Automotive Branch, Energy and Marine Branch, Manufacturing Industries Branch, Sustainable Technologies and Service Industries Branch, Life Sciences Branch, Corporate Services Branch and the Canadian Biotechnology Secretariat.

The Canadian Biotechnology Secretariat (CBSec) coordinates federal policy and programs under the Canadian Biotechnology Strategy. The two core roles of the Secretariat are to provide strategic advice and staff support to the Canadian Biotechnology Advisory Committee (CBAC), and to provide policy, communications and coordination services for federal departments and agencies contributing to the Strategy. CBAC is an external, expert panel that advises Ministers on the ethical, social, economic, scientific, regulatory, environmental and health aspects of biotechnology. The Executive Director of the Secretariat reports to the Assistant Deputy Minister, Industry Sector, Industry Canada.

Information and Privacy Rights Administration (IPRA)

Oversees the administration and policy development of the Access to Information Act and the Privacy Act on behalf of the department. It processes formal requests, advises senior management on the administration and interpretation of the legislation and the disposition of cases, and promotes awareness of the legislation within the department.

Office of Consumer Affairs (OCA)

The Office of Consumer Affairs works to promote a fair and efficient marketplace for Canadian consumers, and to protect consumer interests. The Office helps consumers obtain credible marketplace information; provides analysis of key policy issues from the consumer perspective; and works with governments, business and consumer groups to improve Canada's system of consumer protection.

Operations Sector (OPS)

The Operations Sector is Industry Canada's service delivery arm with 2700 employees providing services in more than 60 Canadian communities. It serves the business community with a full range of information and intelligence in delivering Industry Canada's three primary objectives: a fair, efficient, and competitive marketplace; an innovative economy; and competitive industry and sustainable communities. Through its marketplace organizations, it contributes to the regulation of the marketplace and promotes an environment to improve the competitiveness of Canadian industry and ensure fair market practices.

The Sector is composed of 16 business units organized in three clusters. The Business and Marketplace Services cluster consists of the Canadian Intellectual Property Office (CIPO), Corporations Canada, Measurement Canada (MC) and the Office of the Superintendent of Bankruptcy (OSB); the Business and Community Economic Development cluster consists of Aboriginal Business Canada (ABC), Technology Partnerships Canada (TPC), Service to Business Unit (SBU), Federal Economic Development for Northern Ontario Region (FedNor), delivering the Northern Ontario Development Fund, Community Futures Program, the Eastern Ontario Development Fund and the Social Economy Initiative for rural Ontario, the Operations and Small Business Financing Branch, which includes the Canada Small Business Administration, Financing Program and support for Official Language Minority Communities (Section 41, OLA) and the Canada-Ontario Infrastructure Program (COIP); and, the Regional cluster consists of five regional offices and the Policy and Regional Cohesion Branch. The Sectorial Strategies and Services Branch service the entire Sector.

Aboriginal Business Canada (ABC)

Aboriginal Business Canada promotes the growth of Aboriginal businesses in Canada and helps integrate them into the national and international economies. The program provides a range of services, support, and information to Canadian Indian, Métis, and Inuit entrepreneurs and business organizations.

Canadian Intellectual Property Office (CIPO)

The Canadian Intellectual Property Office, a Special Operating Agency associated with Industry Canada, is responsible for the administration and processing of the greater part of intellectual property in Canada and for ensuring that the information acquired, in exchange for such rights, is made available to the public. CIPO's areas of activity include patents, trade-marks, copyrights, industrial designs and integrated circuit topographies.

Corporations Canada

Corporations Canada administers the Canada Business Corporations Act (CBCA), the Canada Cooperatives Act, the Canada Corporations Act, and several other statutes, through the examination of applications for federal incorporation, continuance, amalgamation and dissolution of corporations; the management of a database on federal corporations and the collection, assessment and verification of information made available to the public. It also issues exemptions from certain requirements of the CBCA and monitors and enforces compliance with various statutory requirements.

Federal Economic Development Initiative for Northern Ontario (FedNor)

FedNor's mission is to promote community economic development, diversification and job creation in Northern and rural Ontario in an effort to build sustainable communities and improve access to capital, information and markets by working with business and other community partners. FedNor delivers four key programs in rural Ontario-the Northern Ontario Development Fund, the Community Futures Program, the Eastern Ontario Development Fund, and the Social Economy Initiative.

Measurement Canada

Measurement Canada, a special operating agency of Industry Canada, ensures equity and accuracy where goods and services are bought and sold on the basis of measurement, in order to contribute to a fair and competitive marketplace for Canadians.

Office of the Superintendent of Bankruptcy

The Office of the Superintendent of Bankruptcy supervises the administration of the Canadian bankruptcy and insolvency process. It maintains a public record of bankruptcies and receiverships, as well as consumer and commercial proposals, which enable individual debtors and viable businesses to reorganize their financial affairs and possibly avoid bankruptcy. It is responsible for the licensing, monitoring and disciplining of private sector trustees.

Policy and Regional Cohesion Branch

The mandate of the Policy and Regional Cohesion Branch is twofold: (1) to provide strategic advice and support to the ADM and AADM as well as provide a constructive challenge function related to policy, regional cohesion and trade; (2) to provide support and strategic advice to the Regional Executive Directors.

Regional Offices

Industry Canada has regional and district offices across Canada. They deliver a wide range of Industry Canada programs and services to foster a fair and competitive marketplace. The regional offices also bring a national perspective to the development of micro-economic policy and the enhancement of national objectives by reflecting regional realities.

Sectorial Strategies and Services Branch / Canada-Ontario Infrastructure Programs

The Sectorial Strategies and Services Branch provides services in two main streams. First, in support of the ADM and the Associate ADM, the Branch provides analysis and advice on significant management and operational issues facing the Sector. This includes providing guidance and support to all of the Sector's Business Units. Secondly, it comprises the Canada-Ontario Infrastructure Programs Directorate (COIP). The Canada-Ontario Infrastructure Programs Group is responsible for the delivery of the Canada-Ontario Municipal Rural Infrastructure Fund (COMRIF) through a federal–provincial joint secretariat, the delivery of the Canada-Ontario Infrastructure Program (COIP), as well as the operational delivery of certain projects under the Canada Strategic Infrastructure Fund (CSIF) in Ontario.

The Service to Business Unit

The Service to Business Unit (SBU), part of the Operations Sector within Industry Canada, was established in January 2005 to help deliver Industry Canada's Services to the business community. This is in support of Industry Canada's commitment to improving government service delivery to citizens, businesses and international clients.

The Unit amalgamates four components of Industry Canada's service to business: Canada Business Service Centres (CBSC) and the Business Gateway (now formally Canada Business), Student Connections, BizPal / Government On-Line Branch (now formally Service Strategy and Innovation Branch).

Canada Business

Canada Business is a collaborative arrangement among 43 Government of Canada departments, provincial, territorial governments and, in some cases, not-for-profit organizations, that helps Canadian entrepreneurs get the correct and region- appropriate information, advice and support they need to build their businesses. The service allows entrepreneurs to do research on the web, by telephone, or in-person, on government agencies and services, and/or request assistance with their business needs.

Currently, there are 13 Canada Business contact centre locations-one in every province and territory. See also the Atlantic Canada Opportunities Agency, Canada Economic Development for Quebec Regions, and Western Economic Diversification Canada for listings on Canada Business.

Student Connections

Student Connections is an Industry Canada Initiative funded through the Youth Employment Strategy. Student Connections provides practical, cost-effective e-commerce and Internet training to small and medium-sized business as well as Internet training to seniors. Student Connections services are delivered by college and university students who gain valuable on-the-job technology and business experience.

Service Strategy and Innovation Branch

The Service Strategy and Innovation Branch, part of the Service to Business Unit, plays an important role in the government-wide commitment to modernizing government services to business as part of the Government of Canada's Service Vision. Guided by client needs and expectations, the Branch will work with associations, stakeholders within the department and across government to develop and implement strategies for improved service offerings and service delivery while employing a coherent "enterprise approach".

Technology Partnerships Canada

Technology Partnerships Canada (TPC) is a technology investment fund established to increase economic growth, create jobs and wealth, and support sustainable development. TPC makes strategic investments in research, development and innovation in order to encourage private sector investments, and to maintain and grow the technology base and technological capabilities of Canadian industry.

Operations and Small Business Financing Branch

The Branch manages the Canada Small Business Financing Program, which facilitates access to capital for small- and medium-size enterprises by sharing losses on loans with financial institutions (lenders). The Branch also coordinates the department's activities in support of Section 41 of the Official Languages Act and manages the implementation of the Industry Canada component of the Government Action Plan for Official Languages. Finally, the Branch provides Ministerial support services and briefings for regional visits by the Minister, Minister of State (FedNor) and departmental senior officials.

Policy Sector

The Policy Sector provides underlying analysis and strategic micro-economic policy advice pertaining to innovation, science, industry, international business, small and medium-sized enterprise, and economic framework policies, including legislation and regulation. The sector manages the departmental policy process, coordinates briefings for Cabinet, CCDM-Policy, and Deputy/Ministerial retreats. This sector is composed of the following branches: Marketplace Framework Policy Branch; Innovation Policy Branch; International and Intergovernmental Affairs Branch; Management and Administrative Services; Micro-Economic Policy Analysis Branch; Small Business Policy Branch; Strategic Policy Branch; and Management and Administrative Services.

The Advisory Council on Science and Technology Secretariat

The Secretariat provides policy advice, coordination and administrative services to the Prime Minister's Advisory Council on Science and Technology (ACST). It is responsible for planning and coordinating meetings and activities; providing policy analysis and research assistance; facilitating communications and linkages between advisory bodies, various levels of government and the science and technology community.

Spectrum, Information Technologies and Telecommunications Sector (SITT)

The objective of this sector is to facilitate the development and use of information and communications technologies, systems and services that serve the economic and social needs of all Canadians. This responsibility includes formulating telecommunications and information policies, which provide an encouraging and predictable environment for investment and innovation; providing a competent base of expertise in technical and strategic issues in the area of systems interconnection materials and related telecommunications and information technology standards; ensuring the availability and use of communications and information goods and services to all Canadians; improving the international competitiveness of Canada's information and communication technologies industry; promoting the growth and diffusion of electronic commerce in Canada and internationally; utilizing the Information Highway to strengthen Canada's social economy and build capacity at the community level through electronic learning, access and broadband initiatives, as well as various Youth Employment Strategy programs; enhancing the competitiveness of the information and communications industries through the delivery of innovation, trade support, investment promotion and policy advocacy programs; developing policies aimed at achieving Canadian interests in multilateral communications organizations such as the International Telecommunications Union (ITU) and the Organization for Economic Cooperation and Development (OECD); managing the department's bilateral telecommunications relationships; and achieving international research and development cooperation and technical marketing. The Sector also strives to ensure the accommodation of as many users of the radio frequency spectrum as possible with a minimum of interference; promotes the development and growth of radiocommunications; manages spectrum use by Canadian broadcasters, operators and radio licence holders; and, protects Canada's rights and interests regarding spectrum use through international agreements and regulations.

Program Records

Aboriginal Business Canada
Description: Aboriginal Business Canada provides a range of support and services to Aboriginal businesses across Canada. The program supports trade and market expansion, tourism, innovation, youth entrepreneurship, and strengthened Aboriginal business and financial institutions, as well as certain other types of projects.
Topics: All components of the Aboriginal Business Development Program.
Program Record Number: IC ABC 005

Advanced Devices and Reliability
Description: Information pertaining to research and development of new microelectronic devices and circuits, particularly those based on compound semiconductor materials such as gallium arsenide (GAAs), and the evaluation of these materials in regard to their suitability for device and circuit fabrication.
Topics: Device and circuit fabrication processes and evaluations; GAAs high-speed logic optoelectronic devices and circuits for data processing; and broadband switching applications.
Program Record Number: IC SIT 800

Alternate Service Delivery
Description: Information on the Accreditation and Registration Programs.
Topics: Accreditation, electricity and gas, weights and measures, authorized service providers, manufacturers, contractors (utilities), service organizations, factory initial inspections, accreditation standards, International Organization for Standardization (ISO), quality assurance criteria, administrative requirements, initial transition period, manual review procedure, audit procedure, enforcement policy.
Program Record Number: IC MC 200

Broadcast Engineering Database
Description: This bank contains technical and administrative information related to broadcasting certificates. The information is used in the issue, renewal and amendment of certificates under the Radiocommunication Act and in providing technical certification to the Canadian Radio-Television and Telecommunications Commission (CRTC) to permit the issue of broadcast licenses under the Broadcasting Act. It is also used in meeting the technical criteria in bilateral agreements with the U.S.A. and agreements administered by the International Telecommunications Union (ITU). Some of this information is shared with the following organizations: Transport Canada, to ensure that transmission of FM broadcasting stations do not interfere with aircraft communications; Energy, Mines and Resources Canada, in preparing topographical maps; the CRTC; and the Federal Communications Commission of the U.S.A. (FCC), in relation to the above agreements.
Topics: Technical brief, call-sign
Access: Numeric filing system by broadcasting type (AM, FM, TV)
Program Record Number: IC SIT 810

Broadcast Technologies Research and Development
Description: Information on research and development in broadcasting and related technologies, systems and services.
Topics: Television; sound (radio); datacasting; imagery; video and film generation; interactive home-services; behavioural research; broadcast standards and networks.
Program Record Number: IC SIT 815

Cable Television Database
Description: This bank contains technical and administrative information related to broadcasting certificates for cable television distribution systems. The information is used in the issue, renewal and amendment of certificates under the Radiocommunication Act and in providing technical certification to the Canadian Radio-Television and Telecommunications Commission (CRTC) to permit the issue of licenses under the Broadcasting Act. Parts of this information are shared with the Transport Canada, to ensure that transmission towers do not interfere with aircraft communications and navigation, and with the CRTC.
Topics: Authorized distribution, leakage monitoring, aeronautical channels
Access: Numeric filing system
Program Record Number: IC SIT 820

Canada Business Service Centres (now Canada Business)
Description: General information on the operation of the network of Canada Business Service Centres (CBSCs). Also records of client service interactions with CBSCs located in Ontario, Yukon, Northwest Territories and Nunavut, the four centres for which Industry Canada is operationally responsible.
Topics: Program information, evaluations, national statistics, client service system, and national web-services information system records.
Access: Client records are arranged by name, address and telephone number.
Program Record Number: IC CIO 710

CIPO Recruitment Program
Description: Patent Examiner Recruitment Inventory System is a database used by the Patent Branch and the Human Resources Branch for the recruitment of Patent Examiners. Candidates can apply for Patent Examiner positions directly through this database, which is accessible on CIPO's Web Site.
Purpose: The purpose of the database is to keep an accessible/searchable inventory of highly qualified candidates for present and future recruitment needs.
Program Record Number: IC CIP 115

Communications and Marketing
Description: Plays a pivotal role in ensuring that the Canadian public, and departmental clients and employees receive information about Industry Canada's policies, programs and services.
Topics: Communications; communications planning; media relations; coordination, production and distribution of speeches, news releases, publications, style guides, and Web Sites.
Program Record Number: IC CMB 350

Communications Application Research
Description: Information on the development, implementation, testing and marketing of new or improved communications and information technology products and services to meet the requirements of industry, governments and special needs groups such as people with disabilities, Aboriginal peoples, seniors and those in remote locations. This involves project management resulting from the application of policy and research and development undertaken by the department and its partners.
Topics: Social and informatics applications, disabilities, native syllabics, database industry.
Program Record Number: IC SIT 825

Competition
Description: Information on enquiries, complaints, legal proceedings and prosecutions under the Competition Act.
Topics: Program of compliance; international agreements; cooperation and liaison; enquiries and investigations; exports; imports; investments; textiles labelling; merchandising; mergers and pre-notifications; monopolies; price fixing; research; sales; services; tariffs; trademarks; transportation; warranties; guaranties. Industries: agricultural and retail services, fishing and trapping; logging and forestry; mining; manufacturing; construction; transportation and storage; communications and other utilities; wholesale and retail trade; finance and insurance; real estate and operating insurance agents; business services; government services; educational services; health and social services; accommodation; food and beverage services.
Access: Case files are arranged under the 18 major groups of the standard industrial classification system.
Format: Microfilm, magnetic tape.
Program Record Number: IC CB 075

Components and Subsystems
Description: Information pertaining to research and development on the design, testing and application of GAAS monolithic microwave integrated circuits (MMIC), miniature hybrid microwave integrated circuits (MHMIC), components for use in the EHF frequency band, and the design and application of silicon very large scale integrated circuits (VLSI).
Topics: MMIC components and devices; EHF MHMIC components; high speed digital components; and phased array antennas (for communications, radar and microwave landing system application).
Program Record Number: IC SIT 830

Comptrollership and Administration
Description: Responsible for financial and materiel management and related policies, systems, audit and evaluation, facilities, security, program integrity, the Industry Canada loan insurance portfolio, and processes and standards that are consistent with modern comptrollership.
Topics: Financial and materiel management; audit and evaluation; facilities; security; program integrity; loan insurance portfolio.
Program Record Number: IC CAS 300

Consumer Affairs
Description: Information on consumer issues, policy, marketplace trends and contributions to consumer groups.
Topics: Applications for funding
Access: alphabetical by subject or organization
Program Record Number: IC OCA 550

Copyright, Integrated Circuit Topography and Industrial Design
Description: Information on copyright, integrated circuit topography and industrial design legislation.
Topics: Copyright Act, Integrated Circuit Topography Act, Industrial Design Act; copyright, integrated circuit topography and industrial design case files; Timber Marking Act; registration and revision, enquiries, surveys, consultations with provinces, the private sector, and other departments; registration and enquiries about authors' and designers' works; applications for licenses.
Access: Registration and files arranged by title with cases filed numerically by subject, registration number and owner name.
Program Record Number: IC OCA 570

Corporations
Description: Information concerning incorporation of federal companies-contains data on federal corporations that are used for internal record keeping and information dissemination via the telephone, mail, fax or Internet. The master file also contains data used for the issuance of certificates of incorporation and corporate changes, and for the administration of programs dealing with compliance activities.
Topics: Applications, charters, financial statements, annual returns, enquiries, liaison with companies, inquiries and compliance actions; exemptions; arrangement court applications; boards of trade; corporations.
Access: Files accessible by corporation name with a numeric case file arrangement.
Format: EDB database
Program Record Number: IC COR 200

Departmental Programs
Description: Governmental programs carried out by the department and includes correspondence and material related to the initial contact with applicants, initial requests for information, investigations and analysis.
Topics: Programs include Acid Rain Abatement Program (ARAP); Canada Scholarships; PRECARN and CANARIE Grants and Contributions program; Computers for Schools; Environmental Technology Commercialization Program (ETCP); SchoolNet; Community Access Program; Defence Industry Productivity Program (DIPP); Technology Outreach Program (TOP); Program for Export Market Development (PEMD); Federal Economic Development Initiative for Northern Ontario (FedNor); Ontario Community Futures Program; Canada Small Business Financing Act (CSBFA).
Program Record Number: IC OPS 605

Economic Policy
Description: Information on economic and industrial policies; trade; financial institutions; the environment.
Topics: Federal–provincial relations; foreign; monetary; prices–indexes and surveys regional situation; regulations; taxes; unemployment; industries; Canada, distribution, industry, legislation and programs, prices–indexes, processing, retailing, United States; agreements on tariffs and trade, United Nations Committee on Trade and Development; tariffs–imports, quotas; trade agreements, extra-territoriality.
Access: Files arranged by subject.
Program Record Number: IC POL 700

Electricity and Gas
Description: Information on the electricity and gas program.
Topics: Electricity – Act, regulations, policies, inspection procedures, meter approvals, calibrations, inspection reports, contractor registrations, applicable forms. Natural gas- Act, regulations, policies, inspection procedures, meter approvals, calibrations, inspection reports, contractor registrations, applicable forms.
Program Record Number: IC MC 205

Electronic Commerce
Description: ECOM: Creates a favourable legal and policy environment for investment in e-commerce, and its rapid diffusion throughout the economy, in order to enhance industrial competitiveness and productivity.
Topics: electronic commerce; e-commerce; industrial competitiveness and productivity.
Program Record Number: IC SIT 832

Emergency Telecommunications
Description: Information on emergency telecommunications planning in support of the Department's mandate summarized in Emergency Preparedness Act dated April 27, 1988 and Departmental Responsibilities for Emergency Preparedness dated May 1985.
Topics: Emergency preparedness and crisis management; interdepartmental, intergovernmental and international committees on civil emergency planning; emergency telecommunications programs and contingency plans; emergencies broadcast system and support by regions; NATO and U.S./Canada military and civil exercises.
Program Record Number: IC SIT 835

Engineering
Description: This class of documents contains information on technical standards and procedures for radio equipment and systems, the development and implementation of radio frequency plans and frequency assignment criteria. It also contains the Terminal Attachment Program standards and procedures.
Topics: Equipment type approval; technical methods, practices, procedures and standards; development and engineering. Spectrum management: assignment and licensing subsystems, research, special projects, pilot projects, spectrum surveillance system, automated systems development.
Program Record Number: IC SIT 840

Human Resources
Description: Provides strategic information, advice and operational services.
Topics: Corporate management; succession planning strategies; unions; demographic profiling; advice, guidance and assistance to departmental management and employees on classification, staffing and researching official languages, employment adjustment, labour management, employee equity, training and development, awards and recognition, career planning, compensation and benefits.
Program Record Number: IC HRB 050

Industry Development
Description: Information on the development of Canadian products industries for Canadian and Foreign markets.
Topics: Beverages; adhesives; petroleum and industrial chemical products; plastics; commercial services; consumer products-cultural products, leisure products, sporting goods; construction industry; defence industry; distribution services; electrical and electronics; communications equipment; environmental industry; fishing and trapping; food industries; forest industries-wood products, pulp and paper; furniture and fixtures-business and household products; information and communications technologies; leather and applied products; machinery; metals and minerals-iron, steel, non-ferrous; oil and gas, paper and allied products; retail trade; rubber products; scientific and professional industries; textile industries; tobacco products; transportation-air, marine, automotive, military, railway and street railway; wood industries-fabricated materials; framework policies; biotechnology.
Program Record Number: IC IND 125

Industry
Description: The role of the Industry Sector is to help Canadian businesses and industries grow and create jobs, in a sustainable way, through innovation, investment, trade backed by modern connectedness and marketplace infrastructure.
Topics: Aerospace and Automotive; Biotechnology; Environmental Affairs; Energy and Marine; Life Sciences; Manufacturing Industries; Service Industries and labour forces and youth internship.
Program Record Number: IC IND 130

Industry Structure and Services
Description: Policies relating to corporate relations and services in the telecommunications carriage industry.
Topics: Legislation; competition; terms and conditions of service; terminal attachment.
Program Record Number: IC SIT 845

Information Highway
Description: Works toward connecting Canadians to, and development of content on the Information Highway.
Topics: Information highway; innovation; information technology skills; network of innovation school. Recycling computers, broadband, community access sites.
Program Record Number: IC SIT 847

International Comparative Policy
Description: Information on Canada's telecommunications and cultural relations with multilateral trade organizations as well as Canada's bilateral relations with the United States in the field of telecommunications to ensure the successful pursuit of Canada's bilateral interests, and the promotion of the Canadian communications trade and industry. Also, information, studies, briefs and documentation on related cultural and communications policies in selected foreign countries.
Topics: Canada United States trade relations; spectrum coordination matters; cable and satellite retransmission rights; satellite services- direct broadcasting satellites (DBS); European Economic Community (EC); Organization for Economic Cooperation and Development (OECD); Asia Pacific Economic Cooperation (APEC); comparative policy analyses of Canadian communications policies versus those of other countries and regions.
Program Record Number: IC SIT 850

International Telecommunications and Coordination
Description: Development, analysis and the national integration of international telecommunications policy and strategic positions; the provision of advocacy and representational services to the department and government through promoting, negotiating and implementing privileged bilateral, and multilateral government-to-government cooperative and framework agreements; the development and elaboration of telecommunications trade policy; and the provision of authoritative advice and recommendations on issues and opportunities to support the realization of the corporate vision of increasing Canada's competitive advantage in the international forum.
Topics: International telecommunications policy strategy and positions; treaty-based inter-governmental organizations (e.g. ITU, CTO); privileged bilateral relations; emerging strategic markets; multilateral and regional market liberalization (e.g. WTO, FTAA, APEC); international policy and regulatory developments; WTO commitments; international forum of influence (e.g. OECD, CITEL, APEC, PTC, Francophonie); government/industry consultative committees (e.g. ITU, CITEL, APEC, OECD); world radio standardization and development conferences; international policy coordination and telecommunications (e.g. ITU, APEC).
Program Record Number: IC SIT 855

International Telecommunications Union (ITU) Activities
Description: Information pertaining to Canada's involvement in the International Telecommunications Union activities in consultation, management, regulation, development, standards setting and technical assistance.
Topics: Plenipotentiary conferences, ITU Council, Council Working Group, world conferences on international telecommunications, the Radiocommunication Sector (ITU-R); world and regional radiocommunication conferences, radio regulation board, radiocommunication assemblies, radiocommunication advisory group, national and international study groups; Telecommunications Standardization Sector (ITU-T); world telecommunication standardization assembly (every four years); national and international study group meetings, telecommunication standardization advisory group; Telecommunication Development Sector (ITU-D); telecommunications development conferences; national and international study groups, and the telecommunication development advisory group; world and regional telecommunication development conferences.
Program Record Number: IC SIT 860

Investment Review - Legal Opinions
Description: Contains information on ministerial opinions and related information concerning requests for which the Minister determines a delay in implementing an investment would result in undue hardship to the investor or would jeopardize the operations of the Canadian business that is the subject of an investment; views and opinions on the applicability of the provisions of the Investment Canada Act, regulations and interpretation notes in response to written requests submitted by one or more parties to an investment; and ministerial opinions and related information on whether an investor is a Canadian as defined in the Investment Canada Act.
Topics: Status opinions - rules respecting control of entities; trusts; corporations deemed to be Canadian; equal ownership of a corporation; transitory provisions concerning foreign opinion; corporate reorganization; acquisition of control; joint ventures; partnerships; indirect acquisitions; oil and gas properties and mining properties; business and Canadian business; calculation of thresholds; step transaction; absolute rights.
Access: Files arranged by name of applicants who ask for an opinion (individual, company, partnership, joint venture, government or agency of a foreign corporation).
Program Record Number: IC POL 720

Lobbyists Registration
Description: Information concerning the registration of lobbyists.
Topics: Lobbyist registration, information systems, forms, legislation, regulation, policies, procedures, administration, and studies.
Access: Files arranged by subject.
Program Record Number: IC CAS 255

Marketing Practices
Description: Enquiries, complaints, investigations, legal proceedings, interpretations and correspondence on misleading advertising and deceptive marketing practices.
Topics: Advertising enquiries; misleading advertising complaints (National, Pacific, Ontario, Quebec, Atlantic and Headquarters); program of compliance; surveys and studies.
Access: Files are arranged by subject, company and individual name.
Program Record Number: IC CB 080

Measurement Canada
Description: Information on measuring instruments, specifications, symbols and standards, metric regulations, international measurement, international standards and Canada's participation in international working groups.
Topics: Liaison with associations, councils and international organizations; technical enquiries; metric regulations.
Program Record Number: IC MC 212

Notifications
Description: Information concerning the notification of investments by non-Canadians-a complete record of the notification of each non-Canadian investment, from the submission of a notice to the issuance of a receipt by the Agency.
Topics: Notices in prescribed form; subsequent correspondence with investors.
Access: Files arranged by non-Canadian investor (individual, company, partnership, joint venture, government or agency of a foreign country).
Program Record Number: IC POL 725

Office of the Corporate Secretary (now Corporate and Portfolio Office)
Description: Provides executive support to the offices of the Minister, Minister of State, Deputy Minister and Associate Deputy Minister.
Topics: Executive clients; briefings; correspondence; parliamentary affairs requirements.
Program Record Number: IC CPO 400

Office of the Superintendent of Bankruptcy
Description: Information on investigations, licensing, assets and liabilities, enquiries, discharges, legal actions, control and audits, enquiries on civil and common law, and correspondence on bankruptcies.
Topics: Audits and auditing; student loans; examination; fraudulent bankruptcies; enquiries-civil law, common law; bonds and bonding; claims; conferences; liaison-foreign governments, provinces, etc.; costs and taxation; dividends; estates; fees and expenses; instruction bulletins; licences; offences; application for a bankruptcy order; projects; prosecutions; reports and statistics; trustees; investigation of bankruptcies; trustees-in-bankruptcy; bankruptcy estate control files; retired or rejected applications.
Access: Trustee files are arranged by name of individual or corporation.
Format: EDP system; contains insolvency data used by bankruptcy offices to publish bankruptcy notices.
Program Record Number: IC OSB 275

Online Feedback
Description: This data bank contains an inventory of complaint reports from clients who provided feedback to the Canadian Intellectual Property Office (CIPO). It includes the following client contact information: client name, company name, telephone, email, the nature of the complaint and the information supplied by CIPO. This database provides clients with the ability to formally register complaints with the CIPO. It is one component of CIPO's Client Relationship Management (CRM) program.
Topics: Collect client feedback and identify areas for service improvement.
Program Record Number: IC CIP 110

Optical Communications Technologies
Description: Information pertaining to research and development on optical communications and electrophotonics that have application in communications and informatics.
Topics: Research on standards; field trials; optical computing and switching; optical and passive waveguides; military applications; fibre optics local networks.
Program Record Number: IC SIT 870

Patents
Description: Information concerning inventive works.
Topics: Applications, registrations, licensing, legal actions, studies, surveys, correspondence, regulation, complaints and enquiries, and research and technical data; liaison with universities, associations, departments, foreign governments, provinces; information retrieval; court actions, legislation; agents; classification; public servants' inventions; technology.
Access: Files arranged by subject with a large case system by applicant names.
Program Record Number: IC CIP 100

Radio Communications Technologies
Description: Research and development in the area of radio communications technology, and the performance of radio communications equipment in its operating environment for military and civil applications.
Topics: Radio communications technology; radio frequency environment, radio systems techniques; radio networks; military communications.
Program Record Number: IC SIT 875

Radio Propagation
Description: Information on the transmission of radio waves in the very low-frequency (VLF) through the extra high-frequency (EHF) bands and the design and management of analog and digital communication systems for both civilian and military applications.
Topics: VHF/UHF propagation studies, experiments and modelling; Space Shuttle/Waves in Space Plasmas project; VLF/LF/MF/HF studies and models; microwave propagation studies; wireless local area networks; UHF/VHF prediction Program and Topographic Database.
Program Record Number: IC SIT 880

Regional Development
Description: Covers records relating to departmental assistance programs and includes such material as initial contact, request for information, investigation and analysis, project monitoring, financial statement review and program evaluation. The following four programs, delivered in rural Ontario by FedNor, are included: the Northern Ontario Development Fund; the Community Futures Program, the Eastern Ontario Development Fund; and the Social Economy Initiative.
Topics: Economic development in areas of Canada where low incomes and slow economic growth are prevalent or where opportunities for productive employment are inadequate.
Program Record Number: IC OPS 610

Registration - Office of the Registrar General of Canada
Description: Information on formal documents, regulations, correspondence with other federal government departments, formal documents and railway deposits.
Topics: Formal documents and railway deposits.
Program Record Number: IC COR 205

Review of Applications
Description: Information on the review of non-Canadian investment proposals - a complete record of the review of each non-Canadian investment proposal, from the submission of an application to the Minister's decision whether or not the investment is likely to be of net benefit to Canada; in the case of investments that the Minister has decided are likely to be of net benefit to Canada, a record of investor performance with respect to plans and undertakings.
Topics: Application in prescribed form; certificates of receipt; subsequent correspondence with investors, including revised plans and undertakings; consultations with relevant provincial governments and federal departments; third-party representations; statutory documentation to the Minister; advice, including recommended courses of action to the Minister; results of monitoring the performance of investors' plans and undertakings, including the renegotiation of plans and undertakings that have not been fulfilled.
Access: Files arranged by non-Canadian investor (individual, company, partnership, joint venture, government or agency of a foreign country).
Program Record Number: IC POL 730

Satellite Communications
Description: Information on the research and development of communications and other space systems and subsystems.
Topics: Space communications systems research; military satellite communications; search and rescue satellite (SARSAT); mobile satellite communications; communications signal processing; low-cost satellite telephony terminals.
Program Record Number: IC SIT 885

Small Business Policy Branch
Description: The analysis of small business issues and development of policy and program options, advocacy of small business interests within the department and across the federal government and promotion of entrepreneurship and information on financing and sources of financing.
Topics: Small business.
Program Record Number: IC POL 735

Space and International Regulatory Activities
Description: This class of documents contains information on the application of Radiocommunication Act, the International Telecommunication Union Radio Regulations and Bilateral Agreements; the Authorization of space services, development and administration of procedures and regulations.
Topics: Coordination and Notification of space and terrestrial systems; World Radiocommunications Conferences (Preparatory and Post Conference Activities); Regulations; Authorization of spaces services; Policies and Procedures, (Applications and Development); ITU-R (Radiocommunications Sector Activities).
Program Record Number: IC SIT 890

Spectrum, Information Technologies and Telecommunications
Description: Facilitate the development and use of information and communication technologies, systems and services that serve the economic and social needs of all Canadians.
Topics: Systems interconnection; telecommunications; information technology standards; information highway; SchoolNet, Community Access Program; Computers for Schools Program; Digital Collections Program; Youth Employment Strategy Programs; communications devices and e-commerce.
Program Record Number: IC SIT 801

Spectrum Management Operations
Description: This class of documents contains information on the application of the Radiocommunication Act and the development and administration of regulations.
Topics: Call signs; procedures; standards and practices; regulations; spectrum management. Computer system operation: data management, Assignment Licensing System (PIB 2004). Interference: complaints and suppressions; prosecutions for unauthorized installations; Radio Operator Certification Records. Frequencies: coordination, amateur, experimental, private and public commercial, radio telephone, ships, monitoring (spectrum surveillance).
Access: General list- electronic
Format: Paper, DB QuoRC
Program Record Number: IC SIT 900

Student Connection
Description: Student Connections (SC) is an Industry Canada Initiative funded through the Youth Employment Strategy. SCP provides practical, cost-effective e-commerce and Internet training to small and medium-sized business as well as Internet training to seniors. Student Connections services are delivered by college and university students who gain valuable on-the-job technology and business experience.
Topics: E-commerce and Internet training for SMEs; E-business presentations; Internet training for seniors.
Program Record Number: IC CIO 700

Technology and Policy Planning
Description: Information about technological trends and priorities and the technical, economic, institutional, regulatory and social impacts of those key technologies.
Topics: Technology assessment, research environment, telecommunications program design and assessment; artificial intelligence, new video technologies, electronic publishing, information technology; Vision 2000 Project.
Program Record Number: IC SIT 905

Technology Partnerships Canada
Description: Information on Technology Partnerships Canada.
Topics: Aerospace and Defence relating to product development, process development, technology development, production capability development, market feasibility studies, supplier development and defence conversion; Enabling Technologies relating to advanced manufacturing and processing, applications of biotechnology, applications of advanced information technologies; Environmental Technologies relating to clean process technologies, waste reduction and recycling, aid and water pollution control, energy and water conservation and clean car technologies. H2 (hydrogen) early adopters projects fostering the development of hydrogen and hydrogen-compatible technologies, such as fuel cells and those used to produce, store and distribute hydrogen.
Access: Files arranged numerically.
Program Record Number: IC TPC 650

Telecommunications Policy and Regulations
Description: Policies relating to the regulation of the telecommunications industry.
Topics: Regulatory reform; regulatory policy and planning.
Program Record Number: IC SIT 910

Telecommunications Engineering and Certification
Description: Information on Mutual Recognition Agreements (MRAs) and Free Trade Agreements (FTAs) with other countries on conformity assessment of telecom apparatus; associated telecom regulations and procedures; mandatory telecommunications standards and regulations development; new voluntary telecom standards development; certification, testing, market surveillance and import monitoring of telecom apparatus; and developing and providing technical expertise on all telecom and IP matters including network security, and lawful access.
Topics: Mutual Recognition Agreements, Terminal Attachment Program, Telecom equipment certification, Telecom standards and regulations, IP network, network security and lawful access.
Program Record Number: IC SIT 915

Textile Labelling
Description: Information on regulations, interpretations and rulings, complaints and enquiries, correspondence, company registration, inspections, seizures and prosecutions, sampling and testing of textile products.
Topics: Textile labelling and legislation; liaison with the Canadian General Standards Board; Canada standards size program; care labelling program; liaison with other departments, provinces, boards, councils, industries, associations; identification numbers (CA); importation; laboratory compliance program; surveillance and enforcement; investigations; surveys; testwork; upholstered and stuffed articles; reference material.
Program Record Number: IC CB 085

Trade-Marks
Description: Information concerning trade-marks and their uses.
Topics: Applications, registrations, licensing, regulation, correspondence and enquiries; trade-marks interpretations; abandonments; appeals, oppositions, registered users, trade-mark agents and examinations; appellation of origin.
Access: Files arranged by subject with case filing by trade-marks.
Program Record Number: IC CIP 105

Urea Formaldehyde Foam Insulation (UFFI)
Description: Case files related to urea formaldehyde insulation system- established to control and monitor amount of money requested by homeowner and the amount spent to provide information on homeowners and contractors.
Topics: Compensation and assistance; claims.
Access: Case files are arranged by name and address of owner. (Program defunct as of 1986.)
Program Record Number: IC ATI 180

Weights and Measures
Description: Information on the measurement of volumes, linear and cubic area, and mass.
Topics: Linear and cubic area - approvals, calibrations. Mass and volume - Act, regulations, policies, inspection procedures, device approvals, calibrations, inspection reports, applicable forms, metric, and prosecutions.
Program Record Number: IC MC 210

Standard Program Records

Please see the INTRODUCTION to this publication for the definition of Standard Program Records and a description of their contents.

Particular Personal Information Banks

Aboriginal Business Canada
Description: Covers records related to fostering business development among Canada's Aboriginal people through Aboriginal Business Canada. Includes such material as initial contact, request for information, investigation and analysis, project monitoring, claims and payment, business performance review, and program evaluation. The following programs are included: Aboriginal Business Development and Aboriginal Capital Corporations. The types of information that the bank contains are names, addresses, telephone numbers, gender (in some cases), and Aboriginal ancestry and other related data on program clients and other Aboriginal peoples interested in business development and entrepreneurship.
Class of Individuals: The personal information relates to business clients, entrepreneurs and other Aboriginal people who have made an application for financial assistance or have participated in a program-sponsored data collection exercise.
Purpose: Information is collected for the purpose of determining eligibility, to assess the applicant's request for financial assistance, to review the data on applicants, and to assist in the development of new Aboriginal entrepreneurs in Canada.
Consistent Uses: The information is to be used for the purpose outlined in the purpose of the bank.
Retention and Disposal Standards: Retained for six years and transferred to National Archives of Canada for selective retention.
RDA Number: 89/023
Related PR#: IC ABC 005
TBS Registration: 003408
Bank Number: IC PPU 008

Aboriginal Digital Collections - Participant Information
Description: This bank contains the names, addresses, telephone numbers, email addresses, age categories, gender, Aboriginal heritage and disabled.
Class of Individuals: Youth who have or are currently participating in the Aboriginal Digital Collections program, including the pilot phase.
Purpose: The purpose of this bank is to support management in the development of a program evaluation and the measurement of the impact of the program on youth employment and skills development over the long-term.
Consistent Uses: The information gathered will be used by program management to track the youth and to survey them at a later date. Such longitudinal information is absolutely necessary, not only for the development of a program evaluation, but also for ongoing management purposes, as it will provide vital information on the efficiency and cost-effectiveness of the program. This will be necessary to guide management and in any potential changes in program direction that may be required over time.
Retention and Disposal Standards: This information will be retained for six years after the study or survey has ceased or been implemented. Destruction through agreement with National Archives of Canada.
RDA Number: 89/023
Related PR#: IC ABC 005
TBS Registration: 004174
Bank Number: IC PPU 081

Bankruptcy Detection/Investigation Files
Description: The content of this bank includes the name of the person being investigated, the initial complaint, the investigation order from the Superintendent of Bankruptcy to the Royal Canadian Mounted Policy (RCMP), RCMP investigation reports, investigation results, court decisions, and the fines or jail terms imposed. The name and the special investigation number are needed to access this information.
Class of Individuals: Individuals in bankruptcy or involved in a bankruptcy.
Purpose: The purpose of this bank is to facilitate the monitoring of the relative propriety of all proceedings under the Bankruptcy and Insolvency Act both before and after the declaration of bankruptcy.
Consistent Uses: The bank is used to monitor the progress, results and backlogs of investigations initiated by the personnel of the office of the Superintendent of Bankruptcy and investigated by the RCMP under the authority of the Bankruptcy and Insolvency Act.
Retention and Disposal Standards: The files are kept open until the investigation is closed. Files are retained in the division offices indefinitely.
RDA Number: M19/84
Related PR#: IC OSB 275
TBS Registration: 000122
Bank Number: IC PPU 035

Call-Centre Information Bank
Description: The data bank contains telephone call reports from consumers wishing to obtain information on the products and services available from the Canadian Intellectual Property Office (CIPO). It includes information on: clients (e.g. identity, address, telephone number), the Information Officer, nature of the call, questions/needs of clients, and the information supplied by CIPO.
Class of Individuals: Clients that contact CIPO by telephone to obtain information.
Purpose: Assist Information Officers deliver quality enquiry services.
Consistent Uses: Facilitate continuous service improvements.
Retention and Disposal Standards: Retained for two years and then destroyed.
RDA Number: 78/005
Related PR#: IC CIP 170
TBS Registration: 004045
Bank Number: IC PPU 079

Canada Business Service Centres - Client Service System (CSS)
Description: Information in this database includes: name, address, telephone numbers, email addresses, language of service, nature and phase of business, nature of the enquiry, what was done to serve the client.
Class of Individuals: Clients (individuals and registered businesses (incorporated or not) who contact the Canada Business Service Centres in Ontario, North West Territories, Nunavut and Yukon to get business information.
Purpose: This system is used to serve the clients of the Canada Business Service Centres by searching various sources of information to answer an enquiry (in-person, telephone and email). Not every interaction requires complete client profile. Information is recorded only to the extent required to complete the service interaction. The system also produces a record of the service interaction for statistical reporting purposes. For reporting purposes, the individual identifiers are not used.
Consistent Uses: Only as described above. The database is not shared outside the CBSC.
Retention and Disposal Standards: retained for two years and then destroyed.
RDA Number: 98/001
Related PR#: IC CIO 710
TBS Registration: 005295
Bank Number: IC PPU 091

Canada Business Service Centres National Web-services Information System
Description: The bank of information contains records of both public and private sector clients (individuals and individuals representing companies and associations) who have requested and received web-related information and referral services (such as the "Talk to Us!" web support service), from the Canada Business Service Centres. Information provided by individuals and included in the database may include contact name, address, telephone, fax, email address, language, type of organization, length of time in business, nature of enquiry, service provided. Client satisfaction information provided on web-based feedback forms is also maintained but is not linked to any personal information volunteered during the session.
Class of Individuals: Recipients of web-related service from the Canada Business Service Centres.
Purpose: Data from bank is used at an aggregated level to determine and analyze service impact, client profile, service demand and services provided by Canada Business Service Centre staff. Client satisfaction data is rolled-up to a summary level as input to service improvements. Information from this database will only be made available to Canada Business Service Centre personnel to help them respond to clients' requests for business information. Aggregate information is shared with partner organizations.
Consistent Uses: To be used only as outlined above.
Retention and Disposal Standards: Will be retained for two years and then destroyed.
RDA Number: 98/001
Related PR#: IC CIO 710
TBS Registration: 004456
Bank Number: IC PPU 090

Canada/Quebec Subsidiary Agreement on Industrial Development
Description: This bank contains project applications of funding assistance under the Agreement. The applications consist of the applicant's profile and supporting documentations; the project's description, costs, financing, and analysis; and the Department's project recommendation and implementation.
Note: Transferred from Federal Office of Regional Development (Quebec)
Class of Individuals: Businesses submitting applications for funding assistance from the Department.
Purpose: To retain a records of all requests for and inquiries about funding assistance under the implementation by departmental officials. The bank also provides reference and statistical data.
Consistent Uses: As outline in the purpose.
Retention and Disposal Standards: Records are retained for three years, from the date of the last administrative action, after which they are transferred to the National Archives of Canada for three years. Destruction through agreement with the National Archives.
RDA Number: 89/023
Related PR#: IC OPS 610
TBS Registration: 003558
Bank Number: IC PPU 065

Complaints and Enquiries Database
Description: Electronic data bank contains information on individual complaints against businesses. Includes names, addresses and phone numbers of individual.
Class of Individuals: General public.
Purpose: Monitoring consumer complaint activity; allows for consistent referrals of handling of similar consumer complaints.
Consistent Uses: internal tracking of consumer complaints.
Retention and Disposal Standards: Perpetual maintenance as the files are electronic.
RDA Number: 78/005
Related PR#: IC OCA 555
TBS Registration: 001873
Bank Number: IC PPU 032

Complaints and Suppressions - Interference
Description: This bank contains records pertaining to the investigation of complaints and recommended actions for suppression of radio interference. Each file contains the complainant's name and address and the nature of the complaint.
Class of Individuals: General public.
Purpose: Information was obtained to document the manner in which complaints are handled and to provide management with information and technical statistics of radio interference complaints.
Consistent Uses: Only the technical information is released to the Canadian Standards Association and Comité international de standardisation des perturbations de radio as per international arrangements.
Retention and Disposal Standards: These records are retained for 10 years (active for three and dormant for seven years). Destruction through agreement with National Archives of Canada.
RDA Number: 79/002
Related PR#: IC SIT 875
TBS Registration: 003385
Bank Number: IC PPU 020

Complaints under the Competition Act
Description: The bank contains records of complaints made by the general public concerning offences under the Competition Act.
Class of Individuals: General public.
Purpose: The Competition Bureau receives and records complaints as part of its administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act and Precious Metals Marking Act. Complaints are examined and may be used to identify areas of concern that require further investigative activity. Accordingly, the Bureau does not issue a report on each complaint received but rather summarizes its activities in the Annual Report of the Commissioner of Competition.
Consistent Uses: Specific investigation files may be disclosed to the Attorney General for the purpose of laying charges and to law enforcement agencies for carrying out investigations.
Retention and Disposal Standards: Records are retained for 15 years after the case is closed and then transferred to the National Archives of Canada.
RDA Number: 96/013
Related PR#: IC CB 075
TBS Registration: 002709
Bank Number: IC PPU 034

Copyright Name Index
Description: This bank contains the names and addresses of the applicant, the title and nature of the work for which copyright has been registered, accessible as follows: (1) register books and/or microfilm -registration prior to 1938, (2) microfilm -registrations between 1938-1974, (3) index cards - registrations between 1974-1991, (4) computer database - contains names or titles of works and of other subject matter in which copyright subsists and the names and addresses of authors, performers, makers of sound recordings, broadcasters, owners of copyright, assignees of copyright and persons to whom an interest in copyright has been granted by a license from 1991 to date.
Class of Individuals: Copyright applicants and registrants.
Purpose: This bank, established under the Copyright Act, provides public access to the copyright register by applicant name, by name of owner of the work, by title of the work, by file number and/or by registration number of the copyright.
Consistent Uses: None reported.
Retention and Disposal Standards: This information bank contains copyright registration from 1841 to date and is retained at headquarters indefinitely.
RDA Number: M14/79
Related PR#: IC CIP 170
TBS Registration: 000127
Bank Number: IC PPU 044

Departmental Boards, Advisory Committees, Agencies, etc., Reporting to Industry Canada Minister
Description: This bank contains brief details of departmental boards, advisory committees, agencies, etc. Details on members of such groups are limited to: name, affiliation, address, telephone number, commencement and expiry dates of appointment.
Class of Individuals: Members of above boards, committees, agencies, etc.
Purpose: To advise the Minister of existing and forthcoming vacancies on departmental boards, advisory committees, agencies, etc. for which he has the responsibility to appoint replacements.
Consistent Uses: Results are used as described above.
Retention and Disposal Standards: Retained for five years and then transferred to the National Archives of Canada.
RDA Number: 98/001
Related PR#: IC CPO 400
TBS Registration: 001721
Bank Number: IC PPU 005

Deposit Accounts
Description: This bank contains information relating to agents, companies and individuals who are regular users of the Canadian Intellectual Property Office (CIPO) services.
Class of Individuals: Agents, companies and individuals.
Purpose: This bank serves as an accounting record for those clients who wish to prepay for services provided by CIPO.
Consistent Uses: This bank is also used to determine whether sufficient funds are available before a service is rendered.
Retention and Disposal Standards: The files are arranged in numerical order by account number, which is necessary to access this information. Records are retained for six years.
RDA Number: 97/002.
Related PR#: IC CIP 170
TBS Registration: 003930
Bank Number: IC PPU 070

Deposit Trust Files
Description: This bank contains information relating to individuals who are regular users of departmental services.
Class of Individuals: General public.
Purpose: This bank serves as an accounting record for those individuals who wish to prepay for services provided by the Department.
Consistent Uses: This bank is also used to determine whether sufficient funds are available before a service is rendered.
Retention and Disposal Standards: Files are retained for six years plus the current year. After this period, inactive files will be destroyed.
RDA Number: 98/001
Related PR#: IC CAS 300
TBS Registration: 000118
Bank Number: IC PPU 029

Documentation Management System (GDOC) Client Operation File Management
Description: This software makes it possible to manage all activities related to radio frequency spectrum licence applications. The software is designed for different users involved in file processing. It is also used to manage files and to transfer files to other districts. This software program has been nationally deployed during the 1999-2000 fiscal year.
Class of Individuals: The information relates to applicants of radio station licences.
Purpose: The information has been gathered in a way to manage the content of the files electronically.
Consistent Uses: None reported
Retention and Disposal Standards: 20 years (15 years for active files - five for dormant files). Destruction through agreement with National Archives of Canada.
RDA Number: 79/002
Related PR#: IC SIT 900
TBS Registration: 004152
Bank Number: IC PPU 083

FedNor Youth Internship Program Survey
Description: This bank contains the names, addresses, telephone numbers, gender, age and it identifies Francophone and/or Aboriginal participants. FedNor- Industry Canada will be maintaining and using the database exclusively.
Class of Individuals: Youth who have or who are currently participating in FedNor's Youth Internship Program.
Purpose: The purpose of this bank is to support management in the development of a program evaluation framework and the measurement of the impact of the program on youth employment and skills development over the long term.
Consistent Uses: The information gathered will be used by program management to track the youth and survey them at a later date. Such longitudinal information is absolutely necessary, not only for the development of the framework and for the determination of the program's impacts, but also for ongoing management purposes. The information will help determine if FedNor is effectively delivering the program and to guide management in any potential changes that may be required over time.
Retention and Disposal Standards: This information will be retained for six years after the survey has been completed. Destruction through agreement with National Archives of Canada.
RDA Number: 89/023
Related PR#: IC OPS 610
TBS Registration: 004248
Bank Number: IC PPU 088

Financial System
Description: This bank contains records of funds received or payments made under various sections of the Bankruptcy and Insolvency Act except those in the Name Search Financial System, namely the filing fees by practitioners, the levy from trustees, undistributed assets by trustees and unclaimed dividends by creditors. The information includes the estate number, the name of the estate and the amounts involved. The files are arranged by the estate number generated by the Registration System but can be queried by estate name and are maintained in the head office of the Superintendent of Bankruptcy.
Class of Individuals: Individuals in bankruptcy, in receivership, or having filed a proposal.
Purpose: The information is obtained pursuant to the legislative requirements of the Bankruptcy and Insolvency Act and the Financial Administration Act.
Consistent Uses: The information is obtained pursuant to the legislative requirements of the Bankruptcy and Insolvency Act and the Financial Administration Act.
Retention and Disposal Standards: Destruction through agreement with the National Archives.
RDA Number: To be determined.
Related PR#: IC OSB 275
TBS Registration: 003554
Bank Number: IC PPU 061

Industrial Design Name Index
Description: This bank contains industrial design registrations from 1861 to date, accessible as follows 1) register books - registrations from 1861 to 1938, 2) index cards - from 1938 to June 2002, 3) Automated system - from June 2002 to date.
Class of Individuals: Individuals holding industrial design registrations.
Purpose: This bank, established under the Industrial Design Act, provides the public with access to the register.
Consistent Uses: None reported
Retention and Disposal Standards: The records are arranged alphabetically by name of applicant, and are retained in headquarters indefinitely.
RDA Number: 2000/17
Related PR#: IC CIP 170
TBS Registration: 002114
Bank Number: IC PPU 045

Industry and Technology Development
Description: Covers records related to the promotion of internationally competitive Canadian industries with particular emphasis on the development and diffusion of key science and technological capabilities that enhance industrial competitiveness. Covers records relating to departmental assistance programs and includes such material as initial contact, request for information, investigation and analysis, project monitoring, financial statement review and program evaluation. The following programs are included: Automotive Components Initiative Fishery Products Sector Campaign. The types of personal information that the bank contains are: names, addresses and telephone numbers of applicants.
Class of Individuals: The personal information relates to individuals within the business community who have applied for financial assistance to undertake industrial development.
Purpose: Information is collected for the purpose of determining eligibility and to assess the applicant's request for financial assistance.
Consistent Uses: The information is to be used for the purpose outlined in the purpose of the bank.
Retention and Disposal Standards: Retained for six years and transferred to National Archives of Canada for selective retention.
RDA Number: To be determined.
Related PR#: IC IND 125
TBS Registration: 002948
Bank Number: IC PPU 011

Information File on Credit Card
Description: Contains information on Patent and Trade-mark agents, companies and individuals wishing to pay for Canadian Intellectual Property Office (CIPO) services by using regularly their credit card. Information maintained consists specifically of names, addresses, person contacts, phone numbers, names of credit card, credit card numbers and expiry dates.
Class of Individuals: Patent and trade-mark agents, companies and individuals wishing to use regularly a credit card as a means of payment to cover for CIPO services (approximately 170 on the list).
Purpose: Accounting reference data for those wishing to pay for CIPO services using regularly their credit card. Using this data bank limits the need for our clients to transmit their card number with every transaction. This limits the risk of misuse of a credit card number by any third party who may intercept a communication. Also, referring to this data bank permits a secure and rapid use of faxes, email and/or Internet to transmit a transaction.
Consistent Uses: Used as a reference by employees having to process transactions. Also used as an audit trail authorizing us to process transactions using a specific credit card number.
Retention and Disposal Standards: Data kept by alphabetical order of name of company, agent or individual. Data is updated following any client changes of circumstances. Lists are maintained as an audit trail to the transactions for the time the card is active with us. If a card were to become inactive, the related information would be disposed of after six years.
RDA Number: 97/002
Related PR#: IC CIP 170
TBS Registration: 004042
Bank Number: IC PPU 077

Information Highway Applications Branch - Youth Employment Strategy Programs
Description: This bank contains the names, addresses, telephone numbers, equity information, and rated experiences of program for Industry Canada Youth Employment Strategy (YES) Programs, including Community Access Program (CAP) Youth Employment Program, Computers for Schools Technical Work Experience Program and NetCorps Canada International. Please note that the bank also contains information for YES Programs no longer offered by Industry Canada. Canada's Digital Collections, Information Highway, Science and Entrepreneurship Camps (ISE Camps), Notemakers Pilot Projects; and SkillNet.ca.
Class of Individuals: Youth and/or Contractors (for Canada's Digital Collections) who have or who are currently participating in Industry Canada's Youth Employment Strategy programs.
Purpose: The purpose of this bank is to evaluate the programs success and measure the impacts of the programs on youth employment and skills development over the long-term.
Consistent Uses: The information gathered will be used by program management to track the youth and to survey them at a later date. Such longitudinal information is absolutely necessary, for the determination of the program's impacts, but also for ongoing management purposes, as it will provide vital information on the efficiency and cost-effectiveness of the program. This will be necessary to guide management in any potential changes in program direction that may be required over time.
Retention and Disposal Standards: This information will be retained for five years after the study or survey has ceased or been implemented. Destruction through agreement with National Archives of Canada.
RDA Number: To be determined.
Related PR#: IC SIT 847
TBS Registration: 005068
Bank Number: IC PPU 067

Inquiries and Compliance Activities
Description: This bank contains information on individuals and corporations that have filed a complaint or are the subject of an inquiry or a compliance activity under the Canada Business Corporations Act (CBCA), the Canada Cooperatives Act or the Canada Corporations Act (CCA).
Class of Individuals: Shareholders, creditors, directors, officers or members of the corporation that have filed a complaint or who are the subject of an inquiry or a compliance activity.
Purpose: The information, generally gathered through written complaints or the review of public records and sometimes from other regulators, is usually used in the context of an inquiry or a compliance activity with respect to possible non-compliance with the CBCA or CCA.
Consistent Uses: The information pertaining to the nature of the complaint, the identification of the complainant, the complainant's letter and also information obtained in the context of an inquiry or a compliance activity can be referred to other federal or provincial agencies (securities commissions, police authorities i.e., the RCMP, the Ontario Provincial Police, the Sűreté du Québec, etc.) and also, with the consent of the complainant, to the corporation or person being the object of a complaint or a compliance activity.
Retention and Disposal Standards: The retention period is six years and then sent to Archives. Destruction through agreement with National Archives of Canada.
RDA Number: 95/001
Related PR#: IC COR 200
TBS Registration: 003304
Bank Number: IC PPU 050

Insolvency Estate Control Files (formerly Bankruptcy Estate Control Files)
Description: Each file contains information relating to a bankruptcy, a proposal or a receivership. The documents includes, among other things, the assignment, the certificate of the official receiver appointing the trustee, the debtor's statement of affairs, the examination of the debtor by the official receiver, the minutes of the first meeting of creditors, estate bonds required by the official receiver, orders of the court, minutes of inspectors meetings, the statement of receipts and disbursements of the trustee or administrator and any correspondence relating to the estate. The files are arranged by estate number and are located in the field office where the proceedings have been filed.
Class of Individuals: Individuals and corporations in bankruptcy, receivership or having filed a proposal. Individual's trustees, consumer proposal administrators and receivers. Individual's creditors and inspectors.
Purpose: These files contain information prescribed under the Bankruptcy and Insolvency Act in order for the Superintendent of Bankruptcy to properly supervise the administration of all estates.
Consistent Uses: The files are used as a source of information for the Registration System and for the ongoing supervision of the administration of estates, including sharing with the RCMP when there is an investigation.
Retention and Disposal Standards: the files are destroyed 15 years after the discharge of the practitioner.
RDA Number: 78/005
Related PR#: IC OSB 275
TBS Registration: 000124
Bank Number: IC PPU 038

Insolvency Name Search Database
Description: This bank is the master index of all proceedings under the Bankruptcy and Insolvency Act in Canada. The information content includes personal and business characteristics such as names and addresses, date and type of the proceedings, name of the insolvency practitioner and the dates of the bankrupt person's and the estate practitioner's discharges. The searches are made alphabetically for individuals and numerically for numbered corporations. The system is available through the name search service at the head office of the Superintendent of Bankruptcy. An $8 fee is requested for each name search. This bank is updated each 24 hours upon new filings and modifications to the database.
Class of Individuals: Individuals and corporations in Bankruptcy, in receivership or having filed a proposal.
Purpose: Section 11.1 of the Bankruptcy and Insolvency Act requires the Superintendent of Bankruptcy to maintain a public record and to provide the information therein upon request and payment of the prescribed fee. Rule 133 sets the fee at $8. The system is mainly used by credit granters and law firms to determine the solvency status of person applying for loans or involved in business transactions.
Consistent Uses: Section 11.1 of the Bankruptcy and Insolvency Act requires the Superintendent of Bankruptcy to maintain a public record and to provide the information therein upon request and payment of the prescribed fee.
Retention and Disposal Standards: Rule 122 of the Bankruptcy and Insolvency Act requires the Superintendent of Bankruptcy to keep the records for at least ten years after the discharge of the trustee, and, if the bankrupt has not received an absolute discharge within this period, until such time as the bankrupt is granted an absolute discharge, for ten years after the full performance of a proposal and for ten years after the filing of a receivership notice.
RDA Number: 78/005
Related PR#: IC OSB 275
TBS Registration: 003552
Bank Number: IC PPU 060

Integrated Circuit Topography Name Index
Description: This bank contains integrated circuit topography registrations from 1993 to date.
Class of Individuals: Individuals holding integrated circuit topography registrations.
Purpose: This bank, established under the Integrated Circuit Topography Act, provides the public with access to the register.
Consistent Uses: The purpose of this bank is to give access to the Integrated Circuit topography registration.
Retention and Disposal Standards: The records are arranged alphabetically by name of applicant, and are retained in headquarters indefinitely.
RDA Number: 2000/17
Related PR#: IC CIP 170
TBS Registration: 004151
Bank Number: IC PPU 082

Inventor, Assignee and Patentee Index Cards
Description: This bank contains an inventory of names of individuals who have invented, acquired by assignment, or been granted patents of inventions under the patent program. The information content includes names of inventors, assignees, or patentees; titles of the inventions; patent serial numbers and assignment registration numbers. Index cards cover the period from 1927 to 1997 except for applications filed prior to October 1989.
Class of Individuals: Patentees.
Purpose: This bank constitutes a complete inventory of names of individuals who have been granted patens under the patents program or have acquired patent by assignment.
Consistent Uses: The derivative use of this bank is to verify patent numbers of individuals.
Retention and Disposal Standards: Records in this bank are retained at headquarters for an indefinite period.
RDA Number: M15/71
Related PR#: IC CIP 100
TBS Registration: 000126
Bank Number: IC PPU 041

IRAP SandT Internships - Multimedia Participants
Description: This bank contains the names, addresses, telephone numbers, gender, visible minority, disabled and Aboriginal. It is a joint initiative with the National Research Council Canada - Industrial Research Assistance Program (IRAP), but Industry will be maintaining and using the database exclusively.
Class of Individuals: Youth who have or who are currently participating in the Multimedia component of the IRAP Science and Technology Internship Program with SMEs.
Purpose: The purpose of this bank is to support management in the development of a program evaluation framework and the measurement of the impact of the program on youth employment and skills development over the long-term.
Consistent Uses: The information gathered will be used by program management to track the youth and to survey them at a later date. Such longitudinal information is absolutely necessary, not only for the development of the framework and for the determination of the program's impacts, but also for ongoing management purposes. This information will help determine if Industry Canada is effectively supporting the program and to guide management in any potential changes that may be required over time.
Retention and Disposal Standards: This information will be retained for three years after the study or survey has ceased or been implemented. Destruction through agreement with National Archives of Canada.
RDA Number: 98/001
Related PR#: IC IND 130
TBS Registration: 004043
Bank Number: IC PPU 076

List of Trade-marks Agents
Description: Since 1954, the Trade-marks Branch has maintained a public list of trade-marks agents. This bank contains numbers, names, addresses, nationalities and dates, and is arranged alphabetically.
Class of Individuals: Trade-mark agents.
Purpose: This list serves to verify entry and provide addresses for correspondence.
Consistent Uses: The bank serves as an official file of trade-mark agents. The agent's number or name is required to access this information.
Retention and Disposal Standards: These records are retained indefinitely.
RDA Number: 2000/17
Related PR#: IC CIP 105
TBS Registration: 000128
Bank Number: IC PPU 047

Lobbyist Registry
Description: The database contains the names, addresses and telephone numbers of individuals carrying out lobbying activities, as well as the names and addresses of their Firms (Consultant lobbyists) and Employers (In-House (Corporate) and (Organization) lobbyists). It is also contains the various details on the subject-matter of their undertakings that they are required to report under the Lobbyists Registration Act. In the case of former public office holders, the database contains information related to the positions they have occupied.
Class of Individuals: Public, lobbyists.
Purpose: The information is collected pursuant to the reporting requirements of the Lobbyists Registration Act and Regulations.
Consistent Uses: The information submitted pursuant to the Lobbyists Registration Act is maintained in a database accessible to everyone on the Industry Canada Web Site (http://strategis.ic.gc.ca/lobbyist).
Retention and Disposal Standards: Personal information is retained for a minimum of two years. Destruction through agreement with National Archives of Canada.
RDA Number: to be determined
Related PR#: IC CAS 255
TBS Registration: 002708
Bank Number: IC PPU 039

Management and Administration
Description: Covers records related to miscellaneous programs that are now under the responsibility of Finance, Personnel and Administration. Covers records relating to departmental assistance programs and includes such material as initial contact, request for information, investigation and analysis, project monitoring, financial statement review and program evaluation. The types of personal information that the bank contains are: names, addresses and telephone numbers of applicants.
Class of Individuals: The personal information relates to individuals within the business community who have applied for financial assistance.
Purpose: Information is collected for the purpose of determining eligibility and to assess the applicant's request for financial assistance.
Consistent Uses: The information is to be used for the purpose outlined in the purpose of the bank.
Retention and Disposal Standards: Retained for six years and transferred to National Archives of Canada for selective retention.
RDA Number: 99/004
Related PR#: IC CAS 300
TBS Registration: 002951
Bank Number: IC PPU 010

Media Email List
Description: The database contains the names, email addresses, telephone numbers and name of the company of registered users of the media email list.
Class of Individuals: Individuals who have self-registered in order to receive news releases, media advisories and upcoming events notifications via email according to the areas of interest that they specify.
Purpose: The registration process allows users to receive information without having to visit the Web Site.
Consistent Uses: The information gathered is used to administer the media email list.
Retention and Disposal Standards: Will be retained as long as the individual is subscribed to the media email list. The record is deleted at the request of the individual or after it has been determined that the individual is no longer receiving the messages. There is no plan to terminate the media email list and so there is no horizon to the retention of active subscriber information.
RDA Number: 98/001
Related PR#: IC CMB 350
TBS Registration: 004233
Bank Number: IC PPU 087

Name Search Financial System
Description: This bank includes the names and addresses of the clients of the Name Search Service. The information includes personal and business characteristics such as date of the search, name searched, amounts owed, alias and identification number of the clients as well as their own reference number or code. The files are arranged by the client number generated by the system but can be queried by client's name.
Class of Individuals: Individual clients of the Name Search Service.
Purpose: The bank is used by the head office of the Superintendent of Bankruptcy to monitor and ensure payment of the prescribed fee of $8 per name searched under Section 11.1 and Rule 133 of the Bankruptcy and Insolvency Act.
Consistent Uses: The bank is used by the head office of the Superintendent of Bankruptcy to monitor and ensure payment of the prescribed fee of $8 per name searched under Section 11.1 and Rule 133 of the Bankruptcy and Insolvency Act.
Retention and Disposal Standards: The identification of the clients is kept as long as they remain registered with the Name Search Service. The transaction information is kept until at least satisfactory payment of the prescribed fee and then retain for six years then removed from the system.
RDA Number: 99/004
Related PR#: IC OSB 275
TBS Registration: 003553
Bank Number: IC PPU 062

Notices of Directors of Corporations
Description: The bank records the identities of persons who became or ceased to be directors of boards of trade and corporations in accordance with the Canada Business Corporations Act, the Boards of Trade Act, the Canada Cooperatives Act and the Canada Corporations Act. Names and residential addresses of current directors are available to the public via Corporations Canada's database that is available online to the public through Industry Canada's Web Site "Strategis". Copies of the database are available to the public through commercial electronic publishing firms and are also provided to interested federal and provincial institutions. Copies of notices filed, which include the residential addresses of directors, are made available to the public upon request and at a fee. The information is available through the corporation file. The bank also records any personal information obtained through the Corporate Name Information Form.
Class of Individuals: Directors of corporations and incorporators.
Purpose: The information is obtained in compliance with the reporting requirements of the Canada Business Corporations Act, the Canada Cooperatives Act, Boards of Trade Act and Canada Corporations Act. The information regarding directors of corporations is obtained in compliance with the reporting requirements of the Canada Business Corporations Act. The information obtained through the Corporate Name Information Form is to enable the Director appointed under the Canada Business Corporations Act, to make a name decision.
Retention and Disposal Standards: All records are retained for a minimum of six years. Destruction through agreement with National Archives of Canada.
RDA Number: 95/001
Related PR#: IC COR 200
TBS Registration: 001947
Bank Number: IC PPU 049

Patent Agent Records
Description: This bank, established under the patent program, contains histories of all persons registered to practice before the Canadian Patent Office. Contents include application document, supported by such personal data as education and work experience, other qualifications, patent examination results, complaints and other related correspondence.
Class of Individuals: Patent agents.
Purpose: The bank is used to provide an official historical record of all registered patent agents.
Consistent Uses: None reported
Retention and Disposal Standards: These records are arranged in numerical order by registration number and are retained in the Department. They are kept for 10 years after last correspondence or failure to re-register.
RDA Number: 97/002
Related PR#: IC CIP 100
TBS Registration: 002113
Bank Number: IC PPU 043

Payments to Contractors - General
Description: This bank contains curricula vitae and agreements for individuals under contract.
Class of Individuals: Individuals under contract.
Purpose: This bank serves as a record of pay and benefits to individuals employed on a personal service contract.
Consistent Uses: This bank is also used for post-audits by the Auditor General.
Retention and Disposal Standards: These records are arranged in numerical order and are retained for six years at headquarters. Destruction through agreement with National Archives of Canada.
RDA Number: 99/004
Related PR#: IC CAS 300
TBS Registration: 000119
Bank Number: IC PPU 030

Prime Minister's Awards for Teaching Excellence and Prime Minister's Awards for Excellence in Early Childhood Education (ECE)
Description: Covers nominations submissions for the Prime Minister's Awards for which include the following: supporting materials; signed nomination form with names; addresses; telephone numbers of nominated teacher's school or ECE's learning setting and nominator; copy of teaching/ECE certification; and letters of support.
Class of Individuals: The personal information relates to teachers, ECE's and school/ learning setting administrators.
Purpose: Information is collected for the purpose of awards presented to teachers of kindergarten to grade 12 and Early Childhood Educators.
Consistent Uses: The information is to be used for the purpose outlined in the purpose of the bank.
Retention and Disposal Standards: Retained for six years. Destruction through agreement with the National Archives of Canada.
RDA Number: 76/020
Related PR#: IC SIT 801
TBS Registration: 002915
Bank Number: IC PPU 001

Professional and Special Services Contracts
Description: This bank is maintained by the Controllership and Administration Sector and various sectors and regional offices to record information on professional and special services contracts in compliance with the Financial Administration Act and Treasury Board and internal departmental directives. The files are normally arranged in alpha/numeric order.
Class of Individuals: Individuals engaged in professional or special services contracts with the department through the National Capital Region and in the regions.
Purpose: The bank is used to administer contracts, to facilitate the selection of consultants and to carry out auditing and evaluation.
Consistent Uses: This bank is used also to make payments where required, to collect receivables, to perform accounting and administrative functions for the department.
Retention and Disposal Standards: Retained for six years and then destroyed.
RDA Number: 99/004
Related PR#: IC CAS 300
TBS Registration: 001102
Bank Number: IC PPU 071

Prosecutions - Illegal Radio Installations
Description: This bank holds records pertaining to prosecution for illegal radio installations. It contains the name and address of the individual or firm being prosecuted and the nature of the violation.
Class of Individuals: General public.
Purpose: This information relates to persons being prosecuted for Radiocommunication Act offences. Information is collected in order to obtain authority to initiate legal actions.
Consistent Uses: The information is shared with police agencies for the purpose of Radiocommunication Act prosecutions.
Retention and Disposal Standards: Records in this bank are retained for 10 years (active for five and dormant for five years). Destruction through agreement with National Archives of Canada.
RDA Number: 79/002
Related PR#: IC SIT 900
TBS Registration: 003386
Bank Number: IC PPU 022

Radio Operator Certificate Bank
Description: This bank contains a listing by name of amateur and professional radio operators. It may contain date of birth, class of certificate, certificate number and the date of issuance of the certificate.
Class of Individuals: This information relates to radio operators.
Purpose: Information was obtained in order to establish eligibility for radio operator certificates and to maintain a list of amateur and professional radio operators holding certificates of proficiency for the appropriate type of service. Concerning amateur radio operators specifically, the intent was to establish and maintain a list of amateurs' certificate qualifications and call sign information, for public dissemination, sharing and reproduction by anyone, in order that all amateurs would be aware of the frequencies and emissions that amateurs with whom they may be in communication with, have been authorized to employ pursuant to the Radiocommunication Act.
Consistent Uses: Part of this information is shared with Amateur organizations, for membership surveys and drives; publishers of the Radio Amateur Call Book (Canada and the U.S.) for the name, address and call sign for the purpose of pursuing activities related to amateur radio. Finally, the department releases certain information concerning amateur radio operators because it wishes to: promote the orderly handling of volunteer emergency communications; adhere to its international commitments as a member of the International Telecommunications Union; and foster the efficient communication between all amateurs.
Retention and Disposal Standards: For amateurs, files are retained two years after the licence is invalid, for professionals-20 years (five active and fifteen dormant). Operators' examination results are retained for five years (active for two and dormant for three). Radio Operator Certificates records are retained for 20 years (active for five and dormant for fifteen). Destruction through agreement with National Archives of Canada.
RDA Number: 79/002
Related PR#: IC SIT 900
TBS Registration: 003387
Bank Number: IC PPU 019

Radio Station Licensing Data Bank
Description: This bank contains non-broadcasting radio/spectrum licensing information, derived from applications submitted by applicants for radio/spectrum licences. It contains information such as radio frequencies, call signs, emissions, station location and personal data of applicants.
Class of Individuals: This information relates to holders of radio/spectrum licences.
Purpose: Information was obtained in order to license and control the use of all non-broadcasting radio station systems in Canada for the planning and management of the radio frequency spectrum. In particular, this bank is used in the frequency selection process for new or existing stations and in associated electromagnetic compatibility studies. It also provides information needed for the identification of sources of interstation interference, policy formulation, and frequency utilization study purposes. It is used extensively to carry out our coordination obligations as per the terms of cross-border sharing arrangements with the United States. The licensee and licence-fee-accounting information is used for the collection of annual licence renewal fees. In most cases, the information that appears on the face of radio/spectrum licences is available for release upon request. Information such as names and addresses of licensees, assigned radio frequencies, call signs, emissions, band width and power is provided to selected government bodies, persons or companies in connection with frequency coordination procedures for station or system planning, for reference or for similar purposes.
Consistent Uses: Part of this information is shared with the following organizations, agencies and government departments: Fisheries and Oceans Canada to enable them to invoice ship-to-shore services; the Canadian Coast Guard, to ascertain whether a vessel has a valid radio equipment licence prior to placing telephone calls or passing traffic; a call sign and or name is provided to the Search and Rescue Coordination Centre so that vessel/aircraft routes may be established to facilitate the location of lost vessels or aircraft; various agencies and organizations in Canada and the U.S. for coordination of frequencies and system parameters; law enforcement agencies for investigations relating to offences under the Radiocommunication Act; organizations providing radio services to the public in order to establish that their clientele is licensed; equipment suppliers to facilitate the commissioning of their clients' communications systems; and Fisheries and Oceans Canada, National Defence and other organizations to provide information on privately operated non-directional navigation beacons in the interest of safety.
Retention and Disposal Standards: Retained for 30 years and then destroyed.
RDA Number: To be determined.
Related PR#: IC SIT 900
TBS Registration: 003388
Bank Number: IC PPU 021

Recipients/Purchasers Assessment of Rap-O-Matics Video
Description: The bank of information contains respondent opinions on the Rap-O-Matics video. Personal information includes: age, sex, educational attainment, occupation, place of work, telephone number, city, province and postal code.
Class of Individuals: The public's opinions are being sought. Recipients/purchasers of the video are being interviewed.
Purpose: To provide Industry Canada officers with a knowledge base on the uses and users of the Rap-O-Matics video and discussion guide. To gain an understanding of the effectiveness of promotions undertaken for the product.
Consistent Uses: None.
Retention and Disposal Standards: The questionnaire and raw data will be kept for two years and destroyed thereafter.
RDA Number: 98/001
Related PR#: IC CMB 350
TBS Registration: 003213
Bank Number: IC PPU 016

Regional Development
Description: Covers records related to the promotion of regional economic development. Covers records relating to departmental assistance programs and includes such material as initial contact, request for information, investigation and analysis, project monitoring, financial statement review and program evaluation. The following programs are included: Federal Economic Development Initiative for Northern Ontario (FEDNOR); Community Futures Program in Ontario. The types of personal information that the bank contains are: names, addresses and telephone numbers of applicants.
Class of Individuals: The personal information relates to individuals within the business community who have applied for financial assistance.
Purpose: Information is collected for the purpose of determining eligibility and to assess the applicant's request for financial assistance.
Consistent Uses: The information is to be used for the purpose of the bank.
Retention and Disposal Standards: Retained for six years and transferred to National Archives of Canada for selective retention.
RDA Number: 89/023.
Related PR#: IC OPS 610
TBS Registration: 002751
Bank Number: IC PPU 009

Register of Patent Agents
Description: This bank includes the names of registered patent agents, their addresses and the number under which they are registered to practice before the Canadian Patent Office.
Class of Individuals: Patent agents.
Purpose: This bank was established to maintain a public record of all persons registered to practice before the Canadian Patent Office.
Consistent Uses: This bank is used to maintain an up-to-date list of persons recognized as patent agents.
Retention and Disposal Standards: These records are arranged in numerical order and retained in headquarters. They are kept for 10 years after last correspondence or failure to re-register. Destruction through agreement with National Archives of Canada.
RDA Number: 97/002
Related PR#: IC CIP 100
TBS Registration: 002112
Bank Number: IC PPU 042

Registration System
Description: This bank includes all bankruptcies, proposals and receiverships filed under the Bankruptcy and Insolvency Act in Canada. The information content includes personal and business characteristics such as names and addresses, total assets and total liabilities, name of the insolvency practitioner, date of the first meeting of creditors, dates of the bankrupt person's and the estate practitioners' discharges and the total dividends paid to the creditors. The files are arranged by the estate number generated by the system but can be queried by estate name and are entered through the 14 field offices of the Superintendent of Bankruptcy. The data is updated into the national base every 24 hours.
Class of Individuals: Individuals and corporations in bankruptcy, in receivership or having filed a proposal.
Purpose: This bank is used to facilitate the regulatory control of the insolvency processes and for trustee monitoring and audit purposes. Statistical reports are also run against the bank.
Consistent Uses: Canada Revenue Agency receives part of the data to facilitate the treatment of income tax returns.
Retention and Disposal Standards: The present bank dates back to 1998. There also exists an historical bank to 1978 but it does not form part of the system. Destruction through National Archives of Canada.
RDA Number: To be determined.
Related PR#: IC OSB 275
TBS Registration: 003550
Bank Number: IC PPU 058

Strategis Client Tracking System
Description: The bank of information contains records of both public and private sector clients (individuals and individuals representing companies and associations) who have requested and received services related to the Strategis suite of information products and services. Information obtained from individuals and included in the database includes contact name, address, telephone, fax, email, language, service provided and comments on service.
Class of Individuals: Recipients of services from Industry Canada's Strategis line of products and services.
Purpose: Data from the bank is used to determine and analyze service impact: profile of clients, client satisfaction, response time, performance indicator and for other services requested by clients. The information will be used to conduct client surveys related to the use of the Strategis suite of products and services. At the client's request, information in this bank will be used to provide further information in the client's specified area of interest. Information from this database will be made available to Industry Canada personnel for purposes of improving Industry Canada's service to its clientele.
Consistent Uses: To be used only as outlined in purpose of the bank.
Retention and Disposal Standards: Retained for three years and transferred to National Archives for selective retention.
RDA Number: 98/001
Related PR#: IC IND 130
TBS Registration: 005155
Bank Number: IC PPU 066

Strategis Registration Database
Description: The database contains the names, addresses and email addresses of registered users of Strategis.
Class of Individuals: Individuals who have self-registered in order to access those areas of Strategis that require registration.
Purpose: The registration process allows users to access restricted or costed information on secured portions of Strategis, and makes it possible for them to use electronic commerce applications and participate in electronic discussion groups such as listservs and forums.
Consistent Uses: None
Retention and Disposal Standards: Retained for 10 years and then destroyed.
RDA Number: 98/001
Related PR#: IC IND 130
TBS Registration: 004153
Bank Number: IC PPU 084

Student Connection - Participant and Client Information
Description: This bank contains records of students participating in Student Connections (SC) and of public and private sector clients who have received Internet and e-commerce services from SC. Information obtained from students may include name, date of birth, address, phone, email, type of academic institution attending, level completed, field/year of study, languages spoken, equity information, date they entered the program and the date they exited the program and hours worked. Information obtained from clients may include name, business name/industry sector, address, phone, fax, email, preferred language and type of service received.
Class of Individuals: Youths participating in the Student Connection Program and recipients of SC services.
Purpose: Information collected is used for verification, statistical and evaluation purposes. Information may also be used to provide clients with further program.
Consistent Uses: Information will be used for the purposes of improving management and service of the program.
Retention and Disposal Standards: Data will be retained for five years. Destruction through agreement with National Archives of Canada.
RDA Number: 99/023
Related PR#: IC CIO 700
TBS Registration: 005257
Bank Number: IC PPU 100

Study on the Causes of Personal Bankruptcy
Description: The information collected in the survey has the following identifiers: name, age, marital status of individual, number of dependents, education, employment history of the individual, information relating to the financial transactions in which the individual has been involved.
Class of Individuals: Individuals who are in the process of filing a bankruptcy or proposal under the Bankruptcy and Insolvency Act, and individuals who have sought credit counselling.
Purpose: To provide a better understanding of the causes of insolvency for use by the Office of Consumer Affairs in developing information products on personal finances and by the Office of the Superintendent of Bankruptcy for future legislative reforms.
Consistent Uses: Used for legislative and regulatory development.
Retention and Disposal Standards: Will be retained for two years and then destroyed.
RDA Number: To be determined.
Related PR#: IC OSB 275
TBS Registration: 003961
Bank Number: IC PPU 072

Surveys of the Office of the Superintendent of Bankruptcy Client Needs
Description: The information collected in the surveys will have the following identifiers: name, address, role or involvement in the bankruptcy system (i.e. trustee, debtor, creditor, name search client), language preference for future communications, phone number, Internet address.
Class of Individuals: Individuals who have been involved in the bankruptcy and insolvency system (e.g. debtor, creditor, trustees) or those who use OSB services (e.g. potential lenders, name search clients).
Purpose: To enable the OSB to improve its existing bankruptcy and insolvency registration and BIA compliance services to meet client needs.
Consistent Uses: Used by OSB management to improve client service and communications with clients.
Retention and Disposal Standards: Will be retained and updated by future client surveys. Destruction through agreement with National Archives of Canada.
RDA Number: 78/005
Related PR#: IC OSB 275
TBS Registration: 003972
Bank Number: IC PPU 073

Telecommunications Engineering and Certification
Description: Information on memberships in national standards committees on telecommunications and information technology. Data bank also contains listings of organizations involved in standards development and exploitation in Canada.
Class of Individuals: Members in national standards committee.
Purpose: For use in dissemination of information on standards and administering national standards committees.
Consistent Uses: None reported
Retention and Disposal Standards: Retained for 10 years and then destroyed.
RDA Number: To be determined.
Related PR#: IC SIT 915
TBS Registration: 003389
Bank Number: IC PPU 023

Testers of Communication Devices for Persons with Disabilities
Description: This bank contains the names, telephone numbers and opinions of persons with disabilities who have tested communications devices regarding the usefulness of the devices.
Class of Individuals: Persons with disabilities who have tested communications devices developed with the help of funding from the Industry Canada component of the National Strategy for the Integration of Persons with Disabilities.
Purpose: To evaluate the benefits of the devices.
Consistent Uses: None
Retention and Disposal Standards: Retained for two years then destroyed.
RDA Number: 98/001
Related PR#: IC SIT 801
TBS Registration: 003367
Bank Number: IC PPU 054

Timber Mark Name Index
Description: This bank contains registrations of all timber marks.
Class of Individuals: Individuals holding timber mark registrations.
Purpose: This bank, established under the Timber Marking Act, constitutes a public inventory of timber marks. This information bank is essentially historic since very few timber marks have been registered since 1975.
Consistent Uses: None reported
Retention and Disposal Standards: The information in this bank is arranged alphabetically by name and is retained indefinitely.
RDA Number: 2000/17
Related PR#: IC CIP 170
TBS Registration: 002115
Bank Number: IC PPU 046

Trustee System
Description: This bank contains an electronic record of licensing information regarding individual and corporate trustees under the Bankruptcy and Insolvency Act. Information concerns initial licence issuance, renewals, extensions or restrictions, licence removals, and the educational background and financial guarantors or each trustee. The bank also includes personal information on designated proposal administrators and receivers, such as names, addresses and employers. The files are arranged by trustee number and are maintained electronically in the head office of the Superintendent of Bankruptcy.
Class of Individuals: Bankruptcy trustees, proposal administrators, receivers.
Purpose: The information is used to monitor trustee licensing, including the annual renewal of licenses.
Consistent Uses: The information is used to monitor trustee licensing, including the annual renewal of licenses.
Retention and Disposal Standards: Rule 122(1)(e)(d) of the Bankruptcy and Insolvency Act requires the Superintendent of Bankruptcy to keep a record of all licenses for at least 30 years after the designation ceases to be valid. Destruction through agreement with the National Archives.
RDA Number: 78/005
Related PR#: IC OSB 275
TBS Registration: 003551
Bank Number: IC PPU 059

Trustees Files
Description: This bank contains a record of the initial issuance of a trustee license or consumer proposal administrator designation, the renewal and extension thereof, restrictions or any removal of designation. The information content of this bank includes the personal history of each trustee relating to education, financial portfolio, professional status, character enquiries made prior to the issuance of the license and any complaints and investigations against the individual. The files are kept in alphabetical order at the head office of the Superintendent of Bankruptcy in Ottawa.
Class of Individuals: Bankruptcy trustees and consumer proposal administrator.
Purpose: The purpose of this bank is to provide a repository for data used for the licensing of trustees in bankruptcies. Licenses are issued by the Superintendent of Bankruptcy who, under section 13 of the Bankruptcy and Insolvency Act, investigates into the character and qualifications of any applicant.
Consistent Uses: The information is used to assess the qualifications of all applicants, the maintenance in good standing of the designation and the renewal thereof.
Retention and Disposal Standards: The files are retained for 30 years after the designation is no longer valid. Destruction through agreement with the National Archives of Canada.
RDA Number: 78/005
Related PR#: IC OSB 275
TBS Registration: 000123
Bank Number: IC PPU 036

Urea Formaldehyde Foam Insulation (UFFI) Application Request Files
Description: The computer files of this bank contain the names and addresses of individuals who have requested UFFI information bulletins or application forms. Files are maintained in surname sequence at headquarters in Ottawa, Ontario. The individual's name is required to access this information.
Class of Individuals: General public.
Purpose: This bank was established under the UFFI Assistance Program and was used to send out UFFI assistance applications. The program is no longer operating.
Consistent Uses: No longer in use.
Retention and Disposal Standards: The files are retained indefinitely at the Federal Records Centre.
RDA Number: 89/027
Related PR#: IC ATI 180
TBS Registration: 002107
Bank Number: IC PPU 025

UFFI Contractor File
Description: Each record of this branch contains the candidate's name, address, contractor identification number (if applicable) and information about whether or not the person has passed the registration test. The files are maintained in candidate number sequence as well as surname sequence at headquarters in Ottawa, Ontario.
Class of Individuals: Registered contractors.
Purpose: This bank was established under the Contractor Registration Program and was used to supply Canada Mortgage and Housing Corporation and UFFI homeowners with lists of registered contractors.
Consistent Uses: None.
Retention and Disposal Standards: The files are retained indefinitely at the Federal Records Centre.
RDA Number: 89/027
Related PR#: IC ATI 180
TBS Registration: 002108
Bank Number: IC PPU 026

UFFI Homeowner File
Description: This bank was established under the UFFI Assistance Program. The information includes personal and property data such as name, mailing and property address, foam installation information, as well as whether or not the home has been tested and who performed the test.
Class of Individuals: Owners of UFFI registered dwellings.
Purpose: This bank was used to administer the UFFI Assistance Program and the files are maintained in identification number sequence. Either the individual's name or the identification number is needed to access this information.
Consistent Uses: N/A.
Retention and Disposal Standards: The files are retained indefinitely at the Federal Records Centre.
RDA Number: 89/027
Related PR#: IC ATI 180
TBS Registration: 002109
Bank Number: IC PPU 027

Unclaimed Dividends / Undistributed Assets - Financial Files
Description: This bank contains records, namely remittance forms, of funds received or payments made under various sections of the Bankruptcy and Insolvency Act, such as filing fees, levy from trustees, undistributed assets and unclaimed dividends by creditors. The latter two are held in trust and are available to creditors providing appropriate identification. The files are maintained in estate number order, or by individual's creditors.
Class of Individuals: Creditors with unclaimed dividends.
Purpose: The information is obtained pursuant to the legislative requirements of the Bankruptcy and Insolvency Act and the Financial Administration Act.
Consistent Uses: The information is used for the refund of unclaimed dividends to creditors.
Retention and Disposal Standards: Information is retained for six years after trustee discharge. Destruction through agreement with National Archives of Canada.
RDA Number: 99/004
Related PR#: IC OSB 275
TBS Registration: 002707
Bank Number: IC PPU 037

Unsolicited Applications for Employment
Description: This bank maintains an inventory of applications from individuals requesting employment with the department. The files include completed application forms, letters, and curricula vitae of persons seeking employment with the department.
Class of Individuals: Individuals seeking employment with the department.
Purpose: The bank is used to review applications of individuals requesting employment with the department when positions become available.
Consistent Uses: None reported
Retention and Disposal Standards: Records are retained for six months and then destroyed.
RDA Number: 98/005
Related PR#: IC HRB 050
TBS Registration: 002559
Bank Number: IC PPU 052

Standard Personal Information Banks

Please see the INTRODUCTION to this publication for the definition of Standard Personal Information Banks and a description of their contents.

Classes of Personal Information

Behavioural Research

This class contains reports, studies, field trial evaluations, surveys, and interviews involving individual reactions, views and opinions related to the intellectual, creative and productive capabilities of human beings in information communication and related processes, especially human perceptual and cognitive processes, human behaviour and the interaction between people and communications technology. The reports themselves, published or unpublished, reflect collective human behaviour and not personal information about an individual. Personal information may be obtained in the process of preparing a report, to establish the identity and credibility of the source. This information is not used for administrative purposes and is not arranged or retrievable by personal identifiers. This form of personal information is normally retrievable only if specifics are provided concerning the report involved. The retention of information depends on the length of time that is needed for related research. It is active for the fiscal years in which the project is active; otherwise, it is active for the current fiscal year; thereafter it is inactive but retrievable for the next two years, after which it is transferred to the National Archives of Canada.

Complaints, Investigations and Inquiries Class (Competition Bureau)

This class contains personal information relating to the administration and enforcement of the Combines Investigation Act, the Competition Act, Consumer Packaging and Labelling Act, Textile Labelling Act, and Precious Metals Marking Act. The material may relate to the legislation in general, or to any category of product or service. Most filing is done according to standard industrial classification coding; the key reference for retrieval purposes is the industry or company involved. There is limited cross-referencing to and recording of incoming correspondence that may contain personal information. (Such correspondence includes complaints and requests for information as well as information obtained from the Canadian Police Information Centre, U.S. Department of Justice and from OECD anti-trust authorities.) Personal information held by the Bureau may be provided to federal or provincial departments and agencies to ensure a proper level of service to the person identified.

Enterprise/Industrial Development and Assistance

The department and its predecessor departments have administered a number of enterprise/industrial development and assistance programs. These programs have been aimed at encouraging enterprise and industrial development in a wide variety of ways. Personal information may be collected in the course of these departmental activities. Programs and activities that may have involved the storage of personal information include the Program for Export Market Development, the Defence Industry Productivity Program, the Microelectronics and Systems Development Program, the Technology Outreach Program, the Sector Campaigns, including the Prosperity Initiative, the St. Lawrence River Environmental Technology Development Program, the Advance Manufacturing Technology Application Program, the Strategic Technologies Program, the Science Culture Program, the Pharmaceutical Industrial Development Assistance Program, the Credit Reinsurance Program, the Shipbuilding Industry Assistance Program, the Advanced Technology Program-Waterloo Centre for Process Development, the Small Business Investments Grants, the Government Procurement Projects, the Industry Energy Research and Development Program, the Major Crown Projects, Aboriginal Business Canada and its earlier programming, the Western Transportation Industrial Development Program, the FEDNOR Core Industrial Program, the Rural Small Business Program - FedNor, the FedNor Loan Insurance Program, the FedNor Tourism Program, and Grants and Contributions to non-profit organizations to promote economic cooperation and development.

Personal information may include particulars such as the name, addresses, social insurance numbers, financial interests, management capabilities, employment history, remuneration, age, health, marital status and educational background of individuals. Such personal information is stored as part of the general subject files where records are not normally retrieved by name of individual or other personal identifier. This form of personal information is normally retrievable only if specifics are provided such as the program area, the corporate/project name, the location of a facility and the approximate date of submission/award.

Inquiries (Consumer Affairs)

This class contains inquiries concerning the following Acts, which are administered in whole or in part by the department: Canada Agricultural Products Standards Act; Consumer Packaging and Labelling Act; Electricity and Gas Inspection Act; Food and Drugs Act; National Trade-Mark and True Labelling Act; Precious Metals Marking Act; Textile Labelling Act; and the Weights and Measures Act. This class contains records on establishments that have been inspected with respect to the requirements or the legislation listed above. It contains inspection and incident reports, complaints, warning letters and other correspondence, and reports of prosecution. The names of individuals who are sole owners of companies appear in the files. These files are kept for several years in order to plan inspection visits and monitor the compliance level in relation to the regulatory requirements of the legislation administered by the department.

Mailing Lists (Bureau of Corporate Policy and Strategic Planning)

This class of personal information contains the names and addresses of individuals who are on a mailing list to receive specific information or publications on departmental programs and activities. The lists are used by all bureaus to distribute departmental information and to respond to requests by individuals. The lists are updated on a continuing basis. The lists are maintained for a minimum of two years.

Ministerial Correspondence

This class of information contains correspondence addressed to the Minister, the Minister of State, the Deputy Minister and/or the Associate Deputy Minister from external organizations and individuals in the form of requests for information, complaints, opinions and other submissions related to a broad range of policy issues pertaining to Industry Canada's activities, wherein some unsolicited personal information has been provided by the correspondent. This form of information would be retrievable only if specifics of name, date of communication and subject were to be provided; it is not arranged or retrievable by personal identifiers. The retention periods of these classes of personal information are controlled by the record schedules of the general subject files in which they are stored.

Public Opinion Research

This is a class of records generated by departmental officials who conducted public opinion research on a vast spectrum of topics related to the mandate and mission of Industry Canada. Retrievable records consist of data gathering instruments, such as, but not exclusively, questionnaires that may contain personal information that reveals the identification of the research subject. Data contained in this class of records are not used for administrative purposes. Individuals seeking access to these records must provide the title of the research project in which they participated, the location and the date of the research, and any other data that may help to identify and locate the personal information they are seeking.

Technological Information Services Requests (Intellectual Property Directorate)
This class includes the names, addresses and telephone numbers of individual inventors and entrepreneurs who have submitted requests for technological information. Also included is background information relating to the requests, the purposes of the requests and the specific areas of interest. The purpose of this service is to provide a technology search to assist in the development of new or improved products and processes and to avoid duplication of research and development. Requests are received via intermediary agencies (such as provincial research councils), and files are maintained by agency, not by name of individual. Requests are retained for a minimum of two years.

Manuals

Please see the INTRODUCTION to this publication for information on access procedures under the provisions of the Access to Information Act and the Privacy Act.

The departmental library is the research centre of the department. The library contains a wide variety of publications and reference works. These include books, periodicals, pamphlets, government documents, and items on microfilm or microfiche. The subject matter covered ranges from the fields of administration and management to those of trade and foreign relations. The library is open, for purposes of research, to business people, members of the academic community at the graduate level or higher, and officials of Industry Canada and other federal government institutions. This facility is located at:

Industry Canada
235 Queen Street, 3rd Floor West
Ottawa, Ontario  K1A 0H5

Tel.: (613) 954-2728

Industry Canada is committed to making its extensive information holdings and expertise accessible electronically. Corporate and media information such as news releases, speeches and general information on departmental policies, programs and activities are available on Industry Canada's Corporate Information Site at www.ic.gc.ca/. This site also provides links to information resources within the department and from Industry Portfolio partners.

More information is available at:

General enquiries: (613) 947-7466
Publications enquiries: (613) 947-7466
Media enquiries: (613) 943-2502

Halifax, Nova Scotia (serving New Brunswick, Prince Edward Island and Newfoundland)
Tel.: (902) 426-3458

Montreal, Quebec
Tel.: (514) 496-1797

Toronto, Ontario
Tel.: (416) 973-5000

Vancouver, British Columbia (serving Yukon)
Tel.: (604) 666-5000

Winnipeg, Manitoba (serving Alberta, Saskatchewan and Northwest Territories)
Tel.: (204) 983-5851

Reading Room

Industry Canada has designated certain areas as public reading rooms under the Access to Information Act. Please contact the Information and Privacy Rights Administration at (613) 954-2754.