The Government of Alberta is committed to delivering excellent service while respecting the privacy rights of individual Albertans (as governed by applicable legislation and policies).
In providing service excellence, we commit that:
Albertans' needs and expectations come first.
Albertans receive consistent and accurate information.
Albertans have a choice of service delivery channels.
Albertans are treated with respect and courtesy.
Albertans exchange information and conduct transactions in a secure environment that protects their personal information.
In respecting the privacy of individuals, we commit that:
Albertans' personal information is collected, used and disclosed solely for the purposes of providing the requested service and monitoring the effectiveness of service delivery.
Albertans' personal information is used or disclosed only at the request or consent of the individual or as required by law.
Albertans receive an explanation of how their personal information will be used.
