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Home: Making your organization bilingual
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Home Bilingual Organization Implementation Process Bilinguism in Practice Follow-up steps Best practices
Assess and plan
Responsibilities
Language policy statements and guidelines
Bilingual positions


Information sheets:
Action plan
Assigning responsibilities
Designating bilingual positions
Recruiting bilingual employees

Pratical tools:
Monitoring and assement
Language policy
Measures and guidelines
Bilingual position profile

 

Assess and plan

Once the decision is made to offer services in both official languages in your organization, the first step is to assess the current situation. Print out and complete the diagnostic grid on the "Monitoring and assessment" practical tool. This initial assessment will help you prepare an action plan tailored to the needs of your organization. A few months down the road, you should complete this questionnaire again to verify the progress your organization has made in terms of bilingualism.

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Practical tools Monitoring and assessment PDF Document - For printingRTF Document - For editing
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There is no one simple formula for implementing bilingual services, but there are some key elements shared by organizations that have successfully weathered the change. Their experience suggests that there are three main phases: planning, implementation and follow-up.

The planning phase involves letting members know that services will gradually be made available in both official languages, and determining the existing and required resources needed to reach the objectives that the organization has set for itself.

The implementation phase, which may be more or less complicated depending on your organization's goals, involves putting in place structures, processes and activities aimed at expanding and improving your organization's ability to provide bilingual services.

The final phase, follow-up, involves assessing the progress your organization has made, promoting your successes, and planning the next steps in your action plan.

Each of these phases involves a series of responsibilities and activities. For more information, see the "Action plan" information sheet, which will help you to establish your own action plan. Feel free to copy this sheet, incorporate it into your document and adapt it to your needs.

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Information sheets Action plan PDF Document - For printingRTF Document - For editing
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Date modified: 2006-04-24
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