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About ePass

What is an ePass, and what will I use it for?

An ePass is a unique electronic credential (username/password) that you use to communicate securely with on-line Government services. You can own several different ePass accounts if you choose, or re-use the same one with different services or departments. Your ePass will not expire if you use it at least once a year.

Apart from using it to submit applications and documents electronically to the Competition Tribunal, you will be able to use it to authenticate your identity when you send information to any Government ePass service, or when you sign an on-line Government document. Your ePass ensures that messages or documents that you transmit on-line are not altered.

How do I obtain an ePass?

The following steps will guide you through obtaining your ePass and activating it at the Competition Tribunal

1. Once you have entered the Competition Tribunal E-Filing website you will click on the Register with ePass button which will bring you to the EPass Canada site where you will obtain an EPass password. You will need to use your assigned EPass username and password the first time you access the Tribunal website and you will continue to use this user name and password from then on.

2. The first time you access the ePass Canada site as a New User, you will be informed that you're required to sign an ePass User Agreement that:
  • authorizes ePass Canada to collect the information needed to issue you an ePass;
  • certifies that the information you provide is true; and
  • states that you agree to keep your password and username secret and to report possible security breaches.

3. You will create your own unique username and password.
In order to safeguard the security of your username and password:
  • do not share your registration information;
  • do not share your username and password with anyone - even family members;
  • memorize your password instead of writing it down.

In order to maximize security:
  • do not use your name for your username;
  • do not use personal numbers like birth or anniversary dates, partial telephone numbers, family names or names of pets;
  • change your password every 3 to 6 months;
  • do not leave your computer unattended once you have logged in;
  • close your browser after you complete a session.

4. You will have to select and answer 3 questions that ePass Canada will use in the event that you forget, or wish to change your password or if you want to revoke your ePass. You cannot change the ePass questions or answers (though future versions will allow you to do this), so choose your questions and answers carefully.

5. You will be required to sign the ePass User Agreement using your newly created password.

6. After you sign the ePass agreement you will be returned to the Tribunal's Website where you will be prompted to register with the Tribunal.

7. After you register with the Tribunal your account will be reviewed by the Tribunal and upon approval you will receive an email notifying you that you can access the E-Filing application.

Once your account is approved you will be able to log into the E-Filing system to file applications and documents. To file an application or a document, you must select the appropriate option from the menu eg. File an originating document initiating a new proceeding or file a new document in an existing proceeding. Once you have made your choice you may proceed to fill in the required information regarding the case or the document and continue the step by step filing process.

If you are not ready to continue, simply logout (left menu). You will be able to use your activated ePass to submit documents via the Tribunal website at any time.

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DATE MODIFIED:  2004-03-01 Important Notices