Frequently-Asked Questions

Q. Am I eligible for Home Care services?
A.  Please see the Guide to the Manitoba Home Care Program.

Q. What Home Care services are available?
A.  Please see the Guide to the Manitoba Home Care Program.

Q.  I am moving my family to another province. One of my family members needs home care. How do I go about getting them on a Home Care Program in our new location?
A.  You should contact the local health authority in the province or territory you are moving to, and discuss the specific situation.  Each province has slightly different Home Care eligibility criteria, services available and financial arrangements.  Provinces also have different waiting periods until persons moving to their province are eligible for service.

Q.  Who will pay for Home Care until my family member is eligible for services in the other province?
A.  Manitoba does not pay for Home Care services once an individual moves from the province.  Individuals should check any supplementary health insurance coverage they may have and should also explore any exemptions to waiting periods in other provinces/territories.

Individuals may also have to pay for services in other provinces that were provided without charge to the client when they were in Manitoba.

Home Care is not an insured benefit covered under the provisions of the Canada Health Act.

Q.  I am moving to Manitoba and I need Home Care. How do I go about applying, and is there a waiting period?
A.  Canadian citizens and landed immigrants moving to Manitoba can apply for Home Care immediately. As long as individuals are eligible to register with Manitoba Health they can go through the normal assessment process. There are no waiting periods beyond the normal timeframes for assessment and service implementation.  Click on the Guide to the Manitoba Home Care Program for additional information.

Q.  I want to start up my own Home Care business. What are the licensing requirements from MB Health?
A.  Manitoba Health does not license private Home Care companies or agencies. These companies must meet the same business licensing and labour standards as any other company being established.  Information on starting a health care business can be obtained by contacting the Canada/Manitoba Business Service Centre.

The phone number is 984- 2272 or toll free long distance 1-800-665-2019.