Proceeding Filing Deadlines Updated: February 5, 2008 as of 10:03 am
Document Filing Protocols~Applicant Updated: May 16, 2005
Document Filing Protocols~Intervenor Updated: May 16, 2005
New User's Guide Updated: April 16, 2004
The commission has a complaint review process. You should have made every effort to first resolve the complaint with the utility before contacting the Commission. To file a complaint with the Commission, please refer to the Complaint Handling procedures Complaint.aspx .
You should contact your local utility's emergency line. Phone numbers are listed in the White pages of your telephone directory. If you need assistance locating a utility’s emergency line, please contact your Telus operator.
Contact your local utility. Utility phone numbers are listed in the White pages of your telephone directory. If you need assistance locating a utility's emergency line, please contact your Telus operator.
To register as an active or non-active Intervenor, write to the Commission Secretary and provide the following information: RegisterIndex.aspx Your name Name of Organization (if applicable) Mailing Address Delivery Address Telephone Number Facsimile Number Email Address (if applicable) Name of Organization you are representing Include a description of the scope and nature of your interest in the application.
An active Intervernor is a participant who intends to fully participate in the review process. Active Intervenors will receive copies of the Application, all correspondence and filed documentation.
A non-active Intervenor is a participant who does not intend to fully participate in the review process, but wishes to receive all filed documentation with the option of making a submission in regard to any issues that may arise.
To register as an Interested Party write to the Commission Secretary and provide the following information: RegisterIndex.aspx Your name Name of Organization (if applicable) Mailing Address Telephone Number Email Address (if applicable)