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Chief Information Officer Branch
Information Management Resource Centre
Table of Contents
Foreword
Executive Summary
Introduction
A Summary of the Problem with IM
The Current Environment for Change
The IM Program Transformation Initiative
Recommendation
Appendix A: Acknowledgements
Appendix B: IM Problems
Appendix C: Glossary
Appendix D: Reference Materials

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Information Management in the Government of Canada: The Business Problem Assessment Chief Information Officer Branch
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Recommendation

The strategic design and planning methodology employed by the GC IM Program Transformation Initiative calls for confirmation and refinement of project directions at the conclusion of each phase. Two phase-end milestones have particular importance in this regard: the Vision Phase end; and the Business Case end.

At each of these milestones the motivation for the initiative is reaffirmed. At the conclusion of the Vision Phase the questions is asked, “Are the problems of sufficient magnitude and complexity that solutions require a concerted effort in the form of a formal transformation initiative?” At the conclusion of the Business Case Phase the question is asked, “Is the cost and risk of implementing all or part of the transformation worth the expected benefit?” A “no” at either of these milestones would result in the termination of the transformation initiative. IM problems would then continue to be solved piecemeal in departments and agencies, without the benefit of an overarching framework for change.

The analysis summarized in A Summary of the Problem with IM on page 5 supports a resounding “yes” to the first question: the problem is of sufficient magnitude and complexity to warrant a formal transformation initiative. Based on this, the following recommendation is made:

Proceed with the GC IM Program Transformation Initiative through the Strategy, Design and Business Case phases of strategic design and planning.


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