Related Initiatives and Planning Processes

Regulatory Reform

The bureau will support government’s regulatory reform initiatives by committing to controlling regulatory burden and improving regulatory quality. Maintaining the success achieved in reducing the regulatory burden over the last three years is a desired outcome. During the next three years, the bureau will continue seeking opportunities for regulatory reform, including:

• exploring new efficiencies to be achieved through the FrontCounter BC offices (e.g., coordinated inter-governmental referrals, one-stop shopping, implementing authorization-specific target turnaround times for processing new applications, developing associated business process amendments and deregulation initiatives);
• working with natural resource authorization issuing agencies and staff from the Service Delivery Initiative Office (Ministry of Labour and Citizens’ Services) to build common authorization information management and technology solutions; and
• supporting further shifts towards results-based regulations, including establishing recovery plans for broad-ranging species-at-risk.

The bureau will adhere to the regulatory criteria set out in the Regulatory Reform Policy and target a zero per cent net increase in regulation through 2008/09.

Information Resources Management Plan

The Information Resource Management Plan for the bureau is currently under development. It will build on aspects of the plan built by the former Ministry of Sustainable Resource Management and Land and Water BC Inc.

Please see http://ilmbwww.gov.bc.ca/ilmb/sp2005/irmp.html for more information.

Citizen-Centred Service Delivery

One of the primary functions of the Integrated Land Management Bureau is to provide a citizen-centred service to British Columbians seeking access to natural resource services through its FrontCounter BC offices. By fulfilling this role on behalf of several natural resource ministries, the bureau directly supports the government priority of citizen-centred service. The quality of the service provided will be gauged through measures of the speed with which client requests are met. An increase in the quality and quantity of services provided will result from implementing FrontCounter BC services at all nine bureau locations using a staged approach over the next two years, subject to a successful review of the Kamloops pilot project.