Canada Post Corporation Logo
Canada Post
From anywhere... to anyone

Help | Legal | Copyright | Privacy | Graphic Version | Personal | Français                     


Home > Business > Online Tools > Postal Guide > Postal Guide

Business
Products and Services
On-line Business Centre
Integrated solutions for...
Rates and Prices
Shop
Online Tools
 - Postal Code Look-up
 - Delivery Confirmation
 - Change your Address on-line
 - Postal Outlet Locator
 - Rate Calculator
 - Postal Guide
 - Canadian Delivery Standards
 - Ship-in-a-click
About Us
Help
Postal Guide
 

Postal Guide
- Canada Postal Guide

Last updated: 2006-09-18


Section D – Chapter 10

Registered Mail – U.S.A. and International

Table of Contents

What is it?  to top of page

Registered Mail is a service offered to Customers who require proof of mailing and/or proof of delivery. The service provides the sender with a mailing receipt and secures the signature of the addressee, a print of the signature and the date upon delivery of the item.

Registered Mail may include:

U.S.A. (Air Only)

  • Letter-post items
  • Literature for the Blind

International (Air Only)

  • Letter-post items
  • Literature for the Blind

Unacceptable Items  to top of page

U.S.A. and International Registered Mail may not be used to send:

  • packets (air or surface)
  • parcels (air or surface)
  • items prohibited by law or defined as dangerous goods in Canada or the destination country, and valuable items prohibited by the destination country. Go to Section H, International Destination Listing
  • all surface mail.

NOTE:
Xpresspost-USA, Xpresspost-International, Expedited Parcel-USA, International Air and Surface Parcels, U.S.A. and International Small Packets and Purolator International services cannot be combined with Registered Mail.


Size and Weight  to top of page

CATEGORY LENGTH WIDTH THICKNESS WEIGHT
Standard
Letters max. 245 mm 150 mm 5 mm 50 g
min. 140 mm 90 mm 0.18 mm
Cards or Postcards max. 235 mm 120 mm N/A 50 g
min. 140 mm 90 mm 0.18 mm
Other Letter-post max. 380 mm 270 mm 20 mm 500 g
min. 140 mm 90 mm 0.18 mm

Payment Options  to top of page

Proofs of payment

The following proofs of payment are acceptable for Registered Mail – U.S.A. and International items. Some restrictions or conditions may apply.

CONTRACT CUSTOMER CONSUMER CUSTOMER
  • Postage stamp

  • Meter impression

  • Postal indicia
  • Postage stamp

Methods of Payment

The following methods of payment are acceptable for Registered Mail – U.S.A. and International items. Some restrictions or conditions may apply.

CONTRACT CUSTOMER CONSUMER CUSTOMER
  • Account

  • Business/certified cheque

  • Cash

  • Credit card*

  • Debit card (where available)

  • Money Order

  • Traveller’s cheque
  • Cash

  • Credit card (where available)

  • Debit card (where available)

  • Money Order

  • Traveller’s cheque

*Credit card is available only to Customers who electronically transmit their order or purchase prepaid containers or labels online. Some exceptions apply.

For more information, Go to Section B – Chapter 5, Paying for a Mailing.

Service Standards  to top of page

Canada Post does not provide service standards for Registered Mail – U.S.A. and International.

Features  to top of page

A feature is provided automatically as part of the basic service.

Proof of Mailing: Registered Mail provides confirmation that the item was received by Canada Post for delivery to the addressee. Canada Post will provide the sender with a date stamped official registration receipt.

Coverage for Loss or Damage: Coverage of up to $60 is included for items mailed to the U.S.A. and to other international destinations.

Canada Post shall have no liability for loss, damage or rifling of U.S.A. and International Registered Mail items containing banknotes, stocks, bonds, coupons or other securities negotiable by the bearer, lottery tickets, travellers’ cheques, coins, jewelry, manufactured and non-manufactured precious metals, precious stones, gold bullion, gold dust or cancelled or uncancelled postage stamps. Indemnity may not be claimed for expenses incurred by the sender in submitting the indemnity claim or for the fees paid for the option.

NOTE:
Additional coverage is not available.


Options  to top of page

An option is a service enhancement which is not provided automatically as part of the basic service.

Advice of Receipt: An Advice of Receipt provides proof of delivery (including the date and signature of the addressee) in hard copy. The Advice of Receipt can be purchased at the time of mailing only and is attached to the item and returned to the sender by the destination postal administration.

Literature for the Blind: Materials for the use of the blind mailed in Canada for delivery to the U.S.A. or any other country may be sent free of charge. Go to Section E – Chapter 9, Literature for the Blind.

Labels and Documentation Required  to top of page

Items must have a Registered Mail bar code label that allows the item to be tracked. Confirmation of the item’s departure from Canada can be obtained by calling 1 888 550-6333.

Customers mailing international Registered Mail items must:

  • ensure the items are prepared according to the applicable category of mail
  • seal items and have them date stamped along the seals. (A portion of the date stamp must be on the tape and the remainder on the wrapper or envelope flap.)
  • have a Registered Mail label placed so that the “R” appears on the addressed side (one of the bar codes must be placed near the “R” on the addressed side of the item).

Dutiable Items

Registered Letter-post items may be subject to Customs duty. Dutiable items may be sent as long as a CN22 Customs label is affixed to the item. When the declared value of a Letter-post item exceeds $500CDN, a Customs Declaration must also be completed and affixed to the wrapper. For information on Customs forms and on how to complete them, Go to Section B – Chapter 6, Customs Requirements.

Packaging  to top of page

All items must be packaged according to standard packaging for the original service used. For international mail, addresses written in pencil or composed of initials are not acceptable.

Addressing  to top of page

Addresses must be legible, complete and have the correct postal code, zip code and name of the country of destination in English or French. Go to Section B – Chapter 3, Addressing.

Deposit of Registered Mail  to top of page

  • at a postal outlet
  • at a processing plant.

Delivery of Registered Mail  to top of page

Registered Mail items will be delivered in accordance with the delivery procedures of the destination country.

General Terms and Conditions  to top of page

Go to General Terms and Conditions.


| Canada Postal Guide and Reference Tools | What's New | Canada Postal Guide | D – U.S.A. and International Products and Services | D.1 – Purolator™ International | D.2 – Xpresspost™-USA | D.3 – Xpresspost™-International | D.4 – Expedited Parcel™-USA | D.5 – Commercial Expedited Parcel™-USA | D.6 – International Parcels (excluding U.S.A.) | D.7 – Small Packets – U.S.A. and International | D.8 – Letter-post – U.S.A. and International | D.9 – International Incentive Letter-post™ | D.10 – Registered Mail – U.S.A. and International | D.11 – International Reply Coupon | D.12 – International Business Reply Mail™ | Index |
© 2005 Canada Post Corporation