Section B: Office of Housing and Construction Standards

Vision, Mission and Values

British Columbians enjoy secure and affordable housing and safe buildings in which to live, work and play.

To provide leadership in meeting the building needs of British Columbians by:

• Promoting a range of housing choices;
• developing Citizen-centred regulations and ensuring their application;
• providing information regarding rights and responsibilities; and
• providing mechanisms for resolving disputes.

The Office of Housing and Construction Standards is guided by the following values:

• Appropriate housing is the foundation on which to build a healthy life and a sustainable community;
• accountability to the citizens of British Columbia is achieved through innovation and excellence in our work;
• strong working relationships are built on trust and confidence developed through open communication and shared understanding;
• the well being of our clients and stakeholders is optimized by integrating services and partnerships;
• our clients' interests are best served by resolving conflict proactively and in a neutral way; and
• we value the people we work with and the people we serve, respecting diversity and treating everyone fairly and with dignity.