Resource Summary

Core Business Areas 2006/07
Restated
Estimates1
2007/08
Estimates
2008/09
Plan
2009/10
Plan
Operating Expenses ($000)
Housing 222,594 339,143 355,866 300,400
Building Policy 948 1,029 1,071 1,124
Safety Policy 814 1,008 1,042 1,085
Residential Tenancy 5,875 6,665 6,968 7,351
Total Housing and Construction Standards 230,231 347,845 364,947 309,960
Full-time Equivalents (FTEs)
Housing 24 24 24 24
Building Policy 11 11 11 11
Safety Policy 9 9 9 9
Residential Tenancy 59 80 80 80
Total 103 124 124 124
Ministry Capital Expenditures (Consolidated Revenue Fund) ($000)
Ongoing Projects 281 281 402 402
Total Housing and Construction Standards 281 281 402 402

1  These amounts have been restated, for comparative purposes only, to be consistent with the presentation of the 2007/08 Estimates. Schedule A of the 2007/08 Estimates, presents a detailed reconciliation.

Efficiencies

Committed to continuous business improvement, the Office of Housing and Construction Standards strives to develop administrative efficiencies that save money and/or improve service delivery.

One of the Office's priorities has been to develop a comprehensive Human Resource Management Plan that encourages staff to recommend innovative changes to procedure to reduce administration. In addition, new or revised approaches to recruitment, retention and learning provide the Office the opportunity to increase human resource capacity through the expansion and balancing of knowledge, skills and experience. Steps to increase the engagement level of individual employees will lead to greater performance of the organization as a whole.

In 2006, the Residential Tenancy Act and the Manufactured Home Park Tenancy Act were amended. Included in the amendments were changes that enable the Residential Tenancy Branch to offer a broader range of dispute resolution services, thereby saving money by providing clients with the opportunity to resolve their disputes without the need for formal adjudication. As other forms of dispute resolution are less costly, this results in an increased ability on the part of Residential Tenancy Branch to serve the public interest in a more efficient manner. In addition, the amendments allow for the hiring of dispute resolution officers.

Most of the Province's housing programs are administered by BC Housing, a service delivery Crown Agency. BC Housing efficiencies18 include:

  • achieving increased inter-governmental coordination, collaboration and reduced administrative duplication in addressing the issue of homelessness through the Premier's Task Force on Homelessness, Mental Illness and Addictions;
  • an enhanced federal-provincial relationship, including the transfer of federally managed social housing to the Provincial Crown for administration by BC Housing, allowing strategic use and lower administrative and operational costs;
  • public-private partnerships (P3s) that leverage the responsiveness of non-profit societies, municipalities and others using innovate approaches to local housing challenges;
  • harmonizing provincial government strategies, such as emergency shelters and cold/wet weather beds to achieve better access, integration and management;
  • reviewing management approaches to look for opportunities such as alternative service delivery, bulk purchasing and strategic investment; and
  • employing sustainable practices to reduce consumption of materials and energy costs.

18  Full details can be found in BC Housing’s Service Plan.
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